Folsom Bike Opiniões 

645
•
TrustScore: 5 em 5

5,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

the bike was totally transformed into the silky smooth Italian machine it was meant to be!! in addition Matt suggested a small upgrade piece for my cyclometer (center mount gizmo) which they mounted f... Ver mais

Classificada 5 em 5 estrelas

Enjoy everything about this shop from the sales, service and adjoining coffee shop. It's a great place to help out a beginner from supplies, bikes, service and support. Shopped many places and even... Ver mais

Classificada 5 em 5 estrelas

Once again my expectations were exceeded at Folsom Bike. Staff took time to adjust my new Trek Stache, get the tires set up tubeless, add bottle cages, and made sure fit was right after test ride.... Ver mais

Classificada 5 em 5 estrelas

Patrick and Scott at the EDH location were so helpful and fun to talk to while we explored options for our first bikes! Then we went to the Folsom location and Chris helped us in renting a Burley trai... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas
  2. também em
  3. Loja de artigos desportivos

Informação fornecida por diversas fontes externas

Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

645 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(645)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

FB Service Staff and Mechanics

The Folsom Bike service staff and mechanics are great. I took my two road bikes to the El Dorado store. One for a major tuneup and the other for pretty much a complete rebuild. Both bikes are now equipped with 2015 Campy Chorus components. Both bikes ride flawlessly and are very quiet on the road. Absolutely perfect shifting and braking. They know how to work with Campy components.

3 de junho de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

I bought my Giant bike at Folsom Bike…

I bought my Giant bike at Folsom Bike and could not be happier with it. Great knowledgeable sales staff, and after a couple thousands miles I had them do a turn up on the bike and they dialed everything in perfectly. I am giving them 4 stars instead of five because they do not stock all the parts for my bike. They are the main shimano 105 parts, so I was a bit disappointed with that. Overall I would recommend them as they have been great to work with since my purchase or the bike last year.I averaged about 70 miles of riding a week year round.

2 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Took bike in with clunks

Took bike in with clunks, sqeell ( that's what happens when u use a bike! 😊And brought it home quiet, smooth and ready to go next 1000 miles. Thank u once again Folsom Bike👍

2 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!

I can’t yet speak to the bike because it’s only been out for a mile, but the service was great! It’s my first “adult” bike and Adamen was soooo helpful! Thank you Folsom Bike in EDH!

2 de junho de 2018
Opinião espontânea
Classificada 2 em 5 estrelas

The staff are not friendly

The staff are not friendly. They don’t ask if I needed help. They seem to ignore me.

2 de junho de 2018
Opinião espontânea
logótipo da Folsom Bike

Resposta da Folsom Bike

Hi Ken~
I am sorry you feel that way. We strive to have the best customer service. I would love the opportunity for a second chance. Please contact me directly if you wish to discuss further erin@folsombike.com or 916-844-1000 x 2 . Thank you!

Classificada 5 em 5 estrelas

Excellent staff

Excellent staff. I have spent nearly $1000 in clothing and accessories in the last 6 months and I feel like it was effortless. It's like going to Nordstrom's. Always high end stuff...no junk. I do wish they could expand on the clothing a bit particularly on the Castelli line in XXXL sizes. If they did I would likely buy more clothes. 5 Stars all the way

2 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Staff was very helpful

Staff was very helpful. I told them what my boys were interested in, and they showed me exactly what they were looking for while staying inside my price range. I highly recommend them. Thank you.

2 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Very friendly and extremely helpful

Very friendly and extremely helpful. They all went out of their way to take the time and patience to help me find what I needed. They made me feel like an instant friend and part of their family. I was extremely impressed. It didn’t hurt that everyone was overwhelmingly competent.

2 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Extraordinary service

I recently upgraded my gear sets for both my road and mtn bikes. I received extraordinary service, recommendations and follow through from the service department and would like to compliment Matt, Sam and Patrick for their excellent customer service with a special thanks to Matt, whose knowledge and expertise regarding Campy components made
the difference in a successful transition to my compact gearing. Also, for my mtn bike Sam and Matt were technical specialist in selecting the appropriate chain ring and cassette match
up through their gear inches calibrations to ensure my new 1 by 11 gear set closely mirrored my old double chain rings/cassette performance with a nod to enhanced climbing capabilities. I would highly recommend Folsom Bike.

2 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great shop

Knowledgeable, friendly staff and a shop(s) that have everything you could need. Including beer.

2 de junho de 2018
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais