Folsom Bike Opiniões 

645
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

the bike was totally transformed into the silky smooth Italian machine it was meant to be!! in addition Matt suggested a small upgrade piece for my cyclometer (center mount gizmo) which they mounted f... Ver mais

Classificada 5 em 5 estrelas

Enjoy everything about this shop from the sales, service and adjoining coffee shop. It's a great place to help out a beginner from supplies, bikes, service and support. Shopped many places and even... Ver mais

Classificada 5 em 5 estrelas

Once again my expectations were exceeded at Folsom Bike. Staff took time to adjust my new Trek Stache, get the tires set up tubeless, add bottle cages, and made sure fit was right after test ride.... Ver mais

Classificada 5 em 5 estrelas

Patrick and Scott at the EDH location were so helpful and fun to talk to while we explored options for our first bikes! Then we went to the Folsom location and Chris helped us in renting a Burley trai... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas
  2. também em
  3. Loja de artigos desportivos

Informação fornecida por diversas fontes externas

Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

645 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(645)

1 opinião nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

I've purchased two road bikes from…

I've purchased two road bikes from Folsom Bike and have all my service done here. The staff is always friendly, helpful and happy to answer questions. I happily recommend Folsom Bike :)

11 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, reasonable priced, and extra attention to my bike beyond what I paid for. You can't get any better.

7 de junho de 2018
Opinião espontânea
logótipo da Folsom Bike

Resposta da Folsom Bike

Thanks Ken! We appreciate the feedback and look forward to seeing you again soon!

Classificada 5 em 5 estrelas

Sent my boxed bike to Folsom to…

Sent my boxed bike to Folsom to reassemble (and ultimately repackage to send home). The staff were pleasant, accommodating, and most qualified. Customer service is their mission and they came through.

7 de junho de 2018
Opinião espontânea
logótipo da Folsom Bike

Resposta da Folsom Bike

Thanks Lois! We are happy we could make this transaction easy for you! Look forward to seeing you soon.

Classificada 5 em 5 estrelas

Always helpful

Always helpful, willing to answer any question, and they do great maintenance and repair work

7 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

I live in salem

I live in salem, Oregon and have a favorite bike shop I have supported for many years. Walking into Folsom Bike was like bring home. I immediately felt comfortable and welcome. Very knowledgeable staff that recommended local rides of interest.

7 de junho de 2018
Opinião espontânea
logótipo da Folsom Bike

Resposta da Folsom Bike

We are happy to be your "home" shop when you visit Larry! Thank you so much for the review. Safe travels!

Classificada 5 em 5 estrelas

Great service dept (I also bought my…

Great service dept (I also bought my bike here). My brakes went out on the bike trail after some rubbing. They got my bike right in and fixed her up for pick up the next day! Awesome crew!

7 de junho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Knowledgeable and friendly over all amazing

We recently purchased two mountain bikes from Folsom Bike and could not have been happier with all the help we received. Delaney treated us like we were his only priority even though we were unsure if we were purchasing at that time. He was able answer all our questions (and we had a lot) and seemed to not only be extremely knowledgeable but also has a real love of the sport. The atmosphere of the shop is friendly and comfortable for all levels of riders. Folsom Bike is our ‘go to’ place for all things cycling!!! Our son Skyler is looking forward to joining their jr. mountain bikers in the fall.

7 de junho de 2018
Opinião espontânea
logótipo da Folsom Bike

Resposta da Folsom Bike

Hi Andrew, thank you so much for your review and we look forward to seeing Skyler at the Jr MTB program!

Classificada 1 em 5 estrelas

Just too expensive

Paid an arm and a leg for simple bolt....

Folsom Bike calls "competitive" for charging close to $20 for the same part others are selling for less than $5.
So, who is competitive here and who is unreasonably overpriced?

7 de junho de 2018
Opinião espontânea
logótipo da Folsom Bike

Resposta da Folsom Bike

I am sorry you felt this way. We strive to be competitive in our pricing and have the hard to find parts in stock.

Classificada 4 em 5 estrelas

Great customer service to make things right

Took my bike in for cable adjustments and the service manager said it would be ready in a week. When I called 6 days later, the head mechanic said that there was nothing on the ticket about a due date. I stated I was going on a long ride in 2 days and needed my bike. The head mechanic said he would see what he could do and would call me the next day around 5 pm if he was able to squeeze it in and have it ready for pickup. He was true to his word and got it done.

3 de junho de 2018
Opinião espontânea

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