Fonus Opiniões 

Little ruff to setup but with their help it works fine here in the US now to test on trip to Philippines.

The fonus tech support is the best I have ever experienced! Quick to respond, a real human, and helpful service.

Ursula was great in providing remote assistance with setting up everything to get my esim working. Thanks Ursula

Service via online portal was 1uick easy and my issue was fixed!

El servicio al cliente resolvió mi problema de manera efectiva.

The process was a little convoluted but the setup instructions on the fonus email are correct and I got the esim setup in my pixel 7 2nd try. They send the QR code via email and in order to scan it in the app I had to forward it to my wife's phone to scan, there must be an easier way to do that...otherwise the support crew did get back to me quickly, now I'll have to checkout how it works after a long flight to Europe....

We've been happy with Fonus for several years now. We get worldwide coverage and unlimited data with no complaints. Tneir support staff are quick to respond to any issues. We've recommended Fonus to many people.

Customer service with speedy, patient and effective communication .

I’m up tight when my phones not working. Fonus staff walk me through and teach me how to solve the problem. They are super

I have been using Fonus for a while now, and the experience has been amazing. The support team is excellent, especially Ursula, who deserves 5 stars for her outstanding support.

explained my options for replacing my sim that is currently swimming in the harbour in my phone

I was frustrated at the beginning because the set up was not going right. But when a representative came on the chat icon, everything went well from there.

Sophie stayed on the chat until everything was solved, explained why I was having issues and was very patient. Thank you Sophie!

once i had the right person from fonus help me get it set up it worked great i shut my phone off when i left canada and when i arrived in Vietnam i turned the phone on and it was working i was able to text and call and my data was great i was able to use ride services and whats app even when i was in hong kong it worked perfect i highly recommend fonus

Paid renewal subscription and obtained receipt and invoice #ZQZUFV0S-0001 dated 30th April 2026, remitted on 29th April 2026. Fonus insisted on fresh payment - double billing.

I have an Android phone. Since I was with Fonus about 3 years ago,we spent over 40 hours on their chat to fix my problems that were reoccuring when I was crossing the USA-Canada border.
At the end of March 2026 I asked to upgrade my plan to unlimited. I was supposed to have 5G speed all month. When I compared my wife's phone speed on the same Fonus company (She had the basic plan) before she used the gist 5 Gigs she was getting well over 140 Mbps while after the 4 of April my speed got down to 0.5 Mbps for the entire month. I then got back on the basic plan for May.
I asked them to give me the service I was supposed to have for the price of the basic. Answer: we don't do that.
I have been fooled once but not twice, I don't do that.
A company that treat their customers like that not deserve to have customers.
If I could have given them -20 stars that is what they deserve.

There was a lot of confusion as what we were asking was a little complicated. The customer service support from Emily was thorough, and she stayed with us until every last detail was complete. I really love this company and their vision of excellence.

There were a lot of issues which I was guided through quite methodically.

I only used their chat service but Ursula was very helpful. She answered all my questions, fully and helped me get both my wife and I set up to port our numbers in.

The worse experience I have had with any company ever! They said they offered Internet, phone calls and texts. The Internet worked, the phone hardly did and I have never been able to send a text. I have now taken out a service with a new provider they are refusing to provide a PAC code! Yes refusing! They even said my PAC code is my telephone number! They were though unable to activate my number without EE sending a PAC code, which is also on the paper form they ask to be filled in and charge £10 for...
My account is paid up and still active, so unless I'm willing to lose my number of over 25 years, they have me over a barrel until I can get it.
Their customer service is by chat or or email only. 3 peoples names with loads of different operators behind the names, so they never know the history. Stock answer is "I will inform our team about this"
Don't touch this company, they are as bad as bad can be!!!