Forces Mutual Opiniões 

298
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were served by Jennie Lewis. Oh what a lovely lady she was. She was soft spoken and calm, professional, very very helpful and has a beautiful heart. She was patience throughout the process, giving... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My advisor, Ross was extremely helpful. He called back promptly after an expression of interest in life and critical illness cover and provided clear and excellent advice and support throughout the ca... Ver mais

Classificada 5 em 5 estrelas

Suzanne from Forces Mutual in Faslane was really helpful. She took the time to answer all of my questions and helped me to understand all of the key points with starting a life insurance policy. I was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Finanças e seguros

Escrito pela empresa

Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

298 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(298)

148 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quality of Service excellent

My wife and I contacted Jennie in relation to seeking advice for Life Cover and she enabled and guided us through the process in a most excellent manner

6 de setembro de 2025
Opinião espontânea
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Resposta da Forces Mutual

Thank you for sharing such great feedback for Jennie.

We are delighted to hear she provided you with an excellent service.

We will ensure your feedback is shared with Jennie and the wider team.

Heidi

Regional Manager

Classificada 5 em 5 estrelas

James in Episkopi Garrison branch was…

James in Episkopi Garrison branch was absolutely brilliant. He was very helpful and offered the best package for us. I would highly recommend James to everyone.

3 de julho de 2025
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Resposta da Forces Mutual

Hi Jit,

Many thanks for taking the time to leave a positive review for James, we are delighted to hear you found him helpful and that you would recommend him to others.

Heidi

Regional Manager

Classificada 5 em 5 estrelas

My enquiry was resolved quickly and efficiently

Paula explained everything I was unsure about and gave me sound advice to allow me to get the best policy.

She was easy to talk to and answered all my questions. I would recommend them to anyone in the same or similar situation to myself.

7 de agosto de 2025
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Resposta da Forces Mutual

Hi Alex,

Thank you for sharing your positive feedback.
Its great to hear you are happy with the customer service provided by Paula and that you would recommend her to others.

We really appreciate you taking the time to write a review.

Heidi

Regional Manager

Classificada 5 em 5 estrelas

Sophie is a true asset to the Forces…

Sophie is a true asset to the Forces Mutual team. Treated both my partner and me with the utmost professionalism and care throughout our interactions.

Sophie's extensive experience and in-depth knowledge were clear as they not only answered all our questions but also took the time to explain various policy clauses that would typically be unfamiliar to those outside the insurance industry. This helped us feel fully informed and confident in our decisions.

I highly recommend Sophie to anyone looking to consolidate their insurance policies or seeking guidance to better protect themselves against future risks. I will certainly be recommending both Sophie and Forces Mutual to my colleagues in the future.

12 de agosto de 2025
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Resposta da Forces Mutual

Hi James,

Thank you for sharing such great feedback for Sophie. She certainly is a true asset to us at FM.

We are delighted to hear she provided you with a professional service and that you would recommend Sophie & Forces Mutual to your colleagues in the future.

Heidi

Regional Manager

Classificada 5 em 5 estrelas

Working with Ashleigh!

Worked and still work with Ashleigh. She is definitely the best! She is always on time with her calls and takes you through the process smoothly; carefully explaining each step! She is definitely an asset for Forces Mutual.

6 de agosto de 2025
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Resposta da Forces Mutual

Hi Mawunyo,
Thank you for taking the time to leave Ashleigh a positive review, its great to hear that your happy with the service she provided. We really appreciate your feedback,

Clare
Regional Manager

Classificada 5 em 5 estrelas

Karoline is simply fantastic!

Karoline has been simply fantastic in supporting me to arrange all of my various insurance policies. Without her support I would not have had the cover that I needed.

Thank you Karoline! Your hard work is very much appreciated and I am very grateful.

13 de agosto de 2025
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Resposta da Forces Mutual

Hi Alfred,
Thank you for taking the time to leave Karoline a review, its great to hear that her work has had such a positive impact. We really appreciate your feedback,

Clare
Regional Manager

Classificada 4 em 5 estrelas

Karoline

Karoline was very helpful and didn’t seem to try push anything and left it all to be my decision of what I thought I needed

7 de agosto de 2025
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Resposta da Forces Mutual

Hi Kieran,

Thanks for taking the time to leave a positive review for Karoline.

Its great to hear you were happy with the service she provided and we really appreciate your feedback.

Heidi

Regional Manager

Classificada 5 em 5 estrelas

Natasha was very helpful

Natasha was very helpful, patient and thorough in her explainations.

5 de agosto de 2025
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Resposta da Forces Mutual

Hi Kate,
Thank you for taking the time to leave a Natasha a review. Its lovely to hear about a positive experience and always appreciate feedback.

Clare
Regional Manager - South

Classificada 5 em 5 estrelas

Made it very easy to understand what…

Made it very easy to understand what they can do for you

4 de agosto de 2025
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Resposta da Forces Mutual

Many thanks for your positive review Nathan. Glad to hear your experience with us, and what we can offer, was easy to understand.

Heidi

Regional Manager

Classificada 5 em 5 estrelas

Above and beyond

Ross spent a full year working with us as our circumstances changed and we identified what we could afford vs what we needed. The experience he gave us was patient and supportive and we cannot thank him enough. He helped us find the products that were best for us, and then did it again, and again as our circumstances changed.

Thanks Ross, we appreciate your patience and hard work.

1 de julho de 2025
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Resposta da Forces Mutual

Hi Mark,

Many thanks for taking the time to share your appreciation for Ross. Your message highlights the qualities that Ross brings to his role—Patience, support, and commitment to customer service.

We will ensure that your feedback is shared with Ross and the wider team. Recognition like this inspires us all to continue delivering the highest level of care to our customers.

Heidi

Regional Manager

Classificada 5 em 5 estrelas

Forces mutual has great options and my…

Forces mutual has great options and my meeting with Laura was great, she’s great to talk to and was very friendly.

10 de julho de 2025
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Resposta da Forces Mutual

Hello Robert,

Many thanks for taking the time to share your feedback with us. We're delighted to hear your meeting with Laura was a positive one.

Kind regards,

Heidi

Classificada 5 em 5 estrelas

Helpful and prompt

Sophie was exceptionally helpful and straight forward. There was nothing hidden and or kept secret, any sort of exclusions or anything I queried was answered well and quelled any worries. Didn’t mess me around, all in all fantastic service.

15 de julho de 2025
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Resposta da Forces Mutual

Thank you for your feedback regarding your positive experience with Forces Mutual.
Its great to hear you've had a positive experience and that Sophie was able to assist you in a straight forward and helpful manner.

Kind regards,

Heidi

Regional Manager

Classificada 5 em 5 estrelas

Dianne Robertson (SBA Cyprus Sales)

Dianne Robertson (SBA Cyprus Sales Supervisor) of Forces Mutual is an absolute superstar. She made the process of insuring two vehicles in Cyprus and arranging Marine Insurance as easy as possible. I would highly recommend her services. Outstanding.

13 de julho de 2025
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Resposta da Forces Mutual

Dear Mr. McAdam,

Thank you for sharing such great feedback for Dianne.

We really appreciate you taking the time to write a review of your experience and delighted to hear that Dianne made the insurance process easy for you.

Kind regards,

Heidi

Regional Manager.

Classificada 5 em 5 estrelas

If only all insurance policy renewals…

If only all insurance policy renewals were this easy! In and out with a better deal each time, super efficient and everything is clearly explained and understood.
Thanks for the help as always Dianne Robertson - SBA Cyprus Sales Advisor .

24 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Support

Worked with Sophie Travers from Forces Mutual and she was brilliant. Not knowing what exactly I needed at the beginning she worked with me over a number of sessions to identify what was the right package for me. She was very accommodating and understanding and I never felt rushed or pressured at any point. I will definitely be going back to Sophie again for insurance advice in the future.

2 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Karoline helped my wife and I to get…

Karoline helped my wife and I to get the best policy when we called her. She came over and we did everything at the comfort of our home. When she found out that our little one had disabilities, he recommended a free respite for my family. It doesn’t get better than this.

16 de junho de 2025
Opinião espontânea

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