delivered with a damaged work bench. contacted customer service , no quibbles , i sent a couple of photos of the transit damage. they sent out a new work bench that arrived the next day. easy to put t... Ver mais
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Leia as opiniões dos outros
Great little machine. Easy start, produces fine chips and leaves do not clog the machine up when chipping leafy branches. I have not tried just leaves. I did read some reviews that the blades were sof... Ver mais
Absolutely superb customer service. I connected with real human people instead of andafone or robotic services. Order was placed and paid for. Before I knew it the order had been delivered to us an... Ver mais
My log splitter stated leaking oil when not in use Contacted tech help and recieved fantastic help From all tech staff great to have a customer service dept that listens and reacts fast Many thank... Ver mais
Informações sobre a empresa
Escrito pela empresa
Forest Master Ltd is a UK based company that expertly design, manufacture and sell award-winning forestry machinery equipment and tools, such as log splitters, wood chippers, sawhorses, workbenches and an extensive range of spare parts and accessories. We make it possible to turn the laborious splitting of the pile of logs that would normally take you hours upon hours, into a fun stress relieving past-time. for you to heat your home with natural resources. That’s not all, we also provide next day delivery* on all of our products, at no extra cost. We’re committed to providing exceptional customer service to all of our customers, all of the time. Our experts are always on hand to help you with any problems or questions you may have.
Informações de contacto
Forest Master Ltd, Industry Road, Heaton, NE6 5XB, Newcastle upon Tyne, Reino Unido
- 0191 265 5000
- info@forest-master.com
- forest-master.com
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Excellent piece of kit for splitting logs with ease
Excellent piece of kit. I struggled a bit at first using a short-handled 4lb club hammer but now I'm using one with a 50cm handle (also 4lb) and it's really effective.
The experience was good but several…
The experience was good but several problems were encountered with the courier who lost and has still not located them one part being replaced with another courier. Customer service great help and sorted out problems efficiently.
£99 for a Stove fan
£99 for a Stove fan thats no better than my £26 one plus had paint flaking on the metal body
Lesson learnt and wouldn't recommend
Good quality product
Good quality product, easy buying experience, fast delivery
speed of delivery
Large Viking stove fan
Great fan, it really does make a difference, we have two cheaper fans but they are nowhere as near as good as this one, fast delivery as well
Brought a forest master stove fan
Brought a forest master stove fan..£99.99
Had paint chipped body..i 98% think this was a return from a previous customer as would never have past quality control
Shame the palmed it off on me..
Shame i couldn't post a picture
Wouldn't buy anything again
Good quality products and seamless…
Good quality products and seamless delivery.Definitely recommend this company.
Did not meet expectations
There had initially been an issue trying to pay for the goods via PayPal, not sure whether this was the Forest-Master website or PayPal. Once this was resolved I was able to place the order for the Petrol Wood Chipper/Shredder. Unfortunately when I came to assemble the unit it turned out to be the electic version and not the petrol. At this point I'd already put the axle and wheels on the base. In fairness Forest Master were very apologetic and offered to collect the unit and replace with what I'd ordered. This would however take a few days and we really needed something for that weekend. So we decided we'd give the electric version a go and Forest Master would refund the difference. All sorted! NO! On taking the motor out of the packaging it was clear that the mounting frame and the aluminum housing were damaged. Final straw, so the wrong / damaged unit has been returned. Hopefully the refund arrives in a timely manner.
Forest master are brilliant
Forest master are brilliant, fast secure delivery, very helpful customer service who will do there best to help you,
Saw Horse Is The Best ♥️👌🏻♥️👌🏻
The saw horse is amazing, it holds the log nice and steady whilst being cut. I have had 3 other brands of sawhorses and this is the best by far, I wish I had bought one a long time ago 👌🏻👌🏻.
The company give a true description of the item and post out faster than lightening, cannot fault them. Would definitely recommend them and would give 10 stars if I could **********. 👍🏻👍🏻👍🏻
Excellent service
Excellent service, prompt attention to all correspondence and orders.
Exceptional service and support
I borrowed a Forest Master wood splitter and it stopped working whilst I was using it. Subsequently, I contacted the company who were extremely helpful, I couldn’t have wished for better support, emails were answered promptly and they were very informative, talking me through possible causes and solutions to the problem.
I can highly recommend this company and would not hesitate to buy from them in the future.
Reliable and a top quality well built 6hp electric start chipper
I purchsed my 6hp petrol - electric start Forest Master Chipper two years ago so this is a long term review. I use the chipper in the summer and autumn months only and a lot as I have a 2/3 acre plot. The chippings are great for the flower beds.
The pruduct has been very reliable in use and still works as good as the day it was purchased and that alone endorses the quality of the machine. It punches well above it's weight and chips everything ( within reason ) with ease. The chipper blades are very good in service and are double sided. I have not needed to change them yet. The electric start battery still performs as when new and has needed no charging despite two long winter periods of none use. The motor is very powerful for a chipper of this size and does not struggle if used the way it should be. It will chip branches well over the stated sise. This has to be one of the best purchase I have made and has made light of work of everything thrown at it. A little tip and nothing to do with the machine however, but my forgetfullness. After you have finished using the machine and are storing it, make sure the fuel tank has no fuel in it. Petrol goes stale if left in situ for a while so use a fuel stabilzer if you do leave petrol in the tank. Also if the fuel goes stale in the carburetor it will not start because there are no octanes in it and it's just like dity brown water that stinks. As a matter of good pratice I drain any fuel from the carb before storing the machine over winter. This is easy and can save you a headache and a flooded wet spark plug and so the engine will not start. On the carburetor bowl there are two nuts one underneath it's bowl and one about half inch above that on the side. Shut off the fuel valve. Open the one on the side and let the fuel drain out of the carb thus emptying the fuel bowl. When filled with fresh petrol when next you put the chipper in service the machine has no problems it will fire up first time. All good practice but it's a simple thing that's easy to forget to do.
Adam was brilliant no squabbles sorted…
Adam was brilliant no squabbles sorted the replacement part and sent an update.
Cannot fault the customer service excellent.
Great customer services
Great customer services. Fast delivery and excellent product.
Well made product and clear assembly…
Well made product and clear assembly instructions
Easy way to split logs
We are pleased to find that this simple device provides a different way to split logs. The blade is so sharp it only takes a few taps to set the log on top and then a heavy stroke or two with a lump hammer does the job.
Screwing it onto a stump proved a bit difficult at first, because the drill was too bulky to fit straight above the screw holes. Luckily, found some drill extensions that allowed screwing it in tight.
Delivery when you said
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