The website doesn't state that the part I ordered is out of stock..I had to find that out days later after emailing them asking why it hasn't shipped yet. They tell me that it'll take two weeks be... Ver mais
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Leia as opiniões dos outros
Will not reply to multiple messages left on their customer service number. Purchased a forge intake through ECStuning, plastic air scoop snapped in half. ECS reached out to Forge and they were told it... Ver mais
A empresa respondeu
Although things started off pretty bad with my purchase. Forge UK rectified the problem quickly and resolved the issue as fast as possible. I appreciate the team at Forge UK and Ryan Maycroft for his... Ver mais
Got a inlet turbo pipe for my audi a4. COMPLETELY JUNK. Not even close to fitting. Stay away from these clowns!! Its garbage!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
THIS TRUSTPILOT ACCOUNT IS FOR THE FORGE USA OFFICE BASED IN ORLANDO, FLORIDA. HEAD TO https://uk.trustpilot.com/review/forgemotorsport.co.uk FOR THE UK OFFICE Forge Motorsport was founded in 1996 with the simple ideals of innovation, clever design, and manufacturing to the highest quality. Our mantra is the BEST customer care and after service worldwide. In doing this, we have developed the largest range of replacement aftermarket valves, intercoolers, and actuators in the world. Utilising a state of the art in house CNC machine shop, and a highly skilled team of dedicated engineers and fabricators, we supply Forge branded product worldwide, to our sister companies Forge USA in Orlando, and Forge Asia in Taichung Taiwan. Proudly stating 'Made In Great Britain' on all our products. We offer a lifetime customer service on all our products with a no hassle service promise.
Informações de contacto
6439 Milner Blvd, 32809, Orlando, Estados Unidos da América
- +1 407 447 5363
- info@forgemotorsport.com
- forgemotorsport.com
1,5
Muito mau
40 opiniões
Sem histórico recente de solicitação de opiniões
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Excellent products and support
This review is actually for my most recent transaction, but I've been buying from them for several years. Quality parts and customer service, never had an issue that wasn't quickly resolved, a question that went unanswered, or parts that weren't available.
My only reason for 4 stars this time is just to raise the flag that they need to smooth out their shipping rates in the shopping cart. I saw the shipping charge of $30 for a $30 order, so I had to contact them directly before ordering asking about it. I was given the reasoning behind it, and told that the extra charge would be refunded after purchase. Not as easy as it should be, suspect they are working on it. That said, I placed the order, sure enough, got a refund for the overages, parts went out that day, already installed on the car, working as expected.
I will not hesitate to buy more of their products in the future, got another build coming up that will need goodies from them.
18 de setembro de 2017
Opinião espontânea
Even though my order was slightly …
Even though my order was slightly messed up the sales team responded and corrected the error and shipped out very quickly.
Quality product at decent prices.
1 de agosto de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Karl and thanks for reviewing Forge. We're sorry that there was an error in your initial order, but glad that we could provide the service to solve your problem. We hope to see you again soon!
Quality product backed by 5 star customer service
Forge Motorsports understand the customers needs. The product is AWESOME. If you are not using Forge you are missing out.
24 de julho de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Ritchie. Thanks for your review. We can only apologize for the problems you had previously with shipping, but we're glad we came to a resolution you're happy with. We hope to see you at Forge again soon!
Can't thank them enough
Can't thank them enough. It's extremely hard to find solid customer service these days or anyone willing to go above and beyond. Sean from Forge did just that no questions asked. I had purchased a BOV valve for my 2015 Audi A3 and had an issue a few months after , called in and they sent the replacement part I needed right away! Even though I forgot to attach my original receipt from 3rd party supplier. Also would like to note the contact back and forth through the whole process was as good as it gets, thank you so much and I will surely refer anyone I can to purchase your awesome products!
13 de julho de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello William. Thanks for your review and we're pleased to hear that you found our America office helpful. We've passed your comments on to Sean and the rest of the US team. Please don't hesitate to contact us further if you need any assistance.
Package came when promised
Package came when promised, product was not damaged and worked like it should.
28 de junho de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Carlos and thanks for reviewing Forge. We're glad the spacer worked as it should and we hope to see you again soon.
I have used a range of Forge products …
I have used a range of Forge products on vehicles with zero reliability or quality issues. I am about to purchase my 4th valve deciding to go with newly introduced Forge FMDVRAY over other popular brands. I'm sure that I will not be disappointed.
1 de junho de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello C Doug. Thanks for your review and we're pleased to hear you've had no issues with your products, all of which have a lifetime warranty. We hope you continue to enjoy your Forge products!
Great customer service
Quick responses to my questions from Matthew
19 de maio de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Sam. Thanks for your review and we will pass your comments on to Matt. We hope to see you at Forge again soon!
Great products!
Great products. Solid manufacturing. Fast Shipping
17 de maio de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Chris.Thanks for taking the time to review Forge and we hope you continue to enjoy your products!
Great products
16 de maio de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Ron. Thanks for reviewing us and we hope to see you at Forge Motorsport again soon!
forge to the top !
forge is a good company for the motorsport parts with very good engineering they do their best to improve reliability and performance with all product they make
22 de abril de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Marc. Thanks for reviewing Forge and we're glad to hear you're happy with our products. Make sure to follow us on Facebook as you've now been entered into a prize draw. https://www.facebook.com/ForgeMotorspor
Very good product Blow Off valve and …
Very good product Blow Off valve and left everything and manufactures ( OEM ) and feels the vehicle with more force. thank you for the help.
19 de abril de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Charles. Thanks for reviewing Forge, and we're pleased that you got the service you wanted from us, Make sure to follow us on Facebook as you've now been entered into a prize draw. https://www.facebook.com/ForgeMotorsport
Great service and a high quality …
Great service and a high quality product. They got me a recirculating valve very quickly.
18 de abril de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Brian and thanks for your review. We're pleased that you're happy with your FMDVM2LR, which carries a lifetime warranty. Make sure to follow us on Facebook as you've now been entered into a prize draw. https://www.facebook.com/ForgeMotorsport
good website
good website, easy to use, clear information and good support
14 de abril de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hi Kam. Thanks for reviewing Forge! Good to hear that you found our website easy to use, and we hope to see you again soon. Make sure to follow us on Facebook as you've now been entered into a prize draw. https://www.facebook.com/ForgeMotorsport
Very satisfied customer.
The website is extremely user friendly,made choosing the right product very easy.
The price is very reasonable, unfortunately,shipping over the border was a bit pricey.
Quality of parts seem really good, the wastegate fit no problem on the turbo, some installation instructions could make it easyer for the less knowledgeable but overall pretty straight forward.
8 de abril de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Nick and thanks for your review. We're glad that you've found the wastegate a good fit. Although the shipping may seem a little expensive, we've found it the quickest, whilst making sure all orders are trackable and insured. Fitting instructions can be hard to produce for some parts due to the sheer number of different applications that part has. If you do need help with installation or anything else, please email info@forgemotorsport.co.uk and we'll happily help you out. Thanks again for taking the time to review us!
Resposta da Forge Motorsport USA
Hello Mark and thanks for your review. We're happy that you're pleased with the Forge value and quality. As a thanks, please check your Forge registered email to find a 10% off voucher!
Great product
High quality parts, have used them on my B7 and B8 Audi's, and MK6 and MK7 Golfs.
24 de março de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello and thanks for your review. We're glad you're happy with the parts, all of which come with a lifetime warranty. As a thanks, please email info@forgemotorsport.co.uk referencing this review to get 10% off your next order!
Retail Website
I was looking for 3SDM wheels here in the USA and could not find a good deal, until I found Forge Motosport.
17 de março de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Harry, and thanks for your review of 3SDM and Forge. As a thanks for leaving your review, please email info@forgemotorsport.co.uk referencing your Trustpilot review, for 10% off your next Forge Motorsport order!
Recommend!
Fantastic build quality and a dedicated team of professionals that stand behind their product 100% is what keeps me coming back
9 de março de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Alex, thank you for reviewing Forgemotorsport.com. We're happy you're pleased with the build quality of our products, all of which come with a limited lifetime warranty! As a thank you for your review, please email info@forgemotorsport.co.uk to receive 10% off your next order.
Great customer service.
Very happy with customer service and installation of GIAC tune and supercharger pulley.
8 de março de 2017
Opinião espontânea
Resposta da Forge Motorsport USA
Hello Mike. Thanks for your review and we're glad you're happy with your new supercharger pulley. As a thanks for leaving a review, we'd like to give you 10% off your next Forge order! Simply email info@forgemotorsport.co.uk, referencing this review.
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