Fortuna Healthcare Opiniões 

As a healthcare professional, with my limited experience with Fortuna, I couldn't recommend them to anyone in good faith. While I would like to support a British and Irish productions, this is simply rubbish. Poor quality, daft instructions and just... Not fit for purpose. I'm sure Chinese knockoff application could find better products.

If you have a problem over a product , you dont get a reply to help ,you are told that the problem is in the hands of the Product Development team. It has been since last year! They must have thousands of products they are developing!!!!!!!!!!!!!!!!.And dont have the time for common courtesy

Plasters are not very good
I purchased some fortuna plasters and needed to you one for my son who cut his finger. I have to say the plasters are very poor quality, they do not adhere very well in comparison to elastoplast which is the brand I usually use. I would not recommend fortuna plasters at all.

Fortuna products look dated and cheap, however I purchased a knee support on the recommendation of shop staff.

The product looked cheap when I took it out of the horribly designed packaging and only after a few days use it stretched so much that it no longer fitted.

Since then I've purchased a different support from another company and the product is much better.

My advice to the company is that you need to update your products and packaging.

My aunt, an old overweight disabled person, who lives in London, bought from this company a wheel chair, worth 3,000 pounds.
She just tried the chair for a couple of minutes in their premises and thought it is ok.
Going home and after 1-2 days she realized that it is too small for her ( as said she is overweight).
She is trying since then to contact them, me also from abroad ( I live in a different country) but no one wants to speak us, especially Mr. Sheehan, they guy that sold her the chair and emphasized to her that she can call him anytime if there is a problem.
Always cheap excuses that he is in a meeting, left messages on his voice mail, still waiting for him to contact us.
What a terrible after sales service. This is the way you treat disabled people? Get their money and disappear?

I ordered easily online and my product came very quickly. The elbow supports were such a good price too.

Had a frustrating week dealing with their Customer Service person, who saw my complaint regarding a faulty product as a great inconvenience. The product being replaced, as I was told, as a goodwill gesture rather than simply because it was faulty. Passive aggressive customer liaison contact. I was asked to return the product, AT MY EXPENSE, despite supplying detailed photos, and with a simple 'this is not a service we cover' comment when I requested reimbursement.
Update - in response to the reply below: In seeing my disappointment with your response, you couldn't just do something small that would have appeased me? It is far less about the cost than the company attitude to customer satisfaction. And now my unwillingness to recommend / buy further products from you.

Don't buy their ear plugs. They don't block out any noise and have only caused stickiness, irritation and soreness to my ears.

Avoid!!!

I ​made a very brief telephone call ​to Fortuna Healthcare's Customer Services​ ​​with a question about one of ​their product​s. The​y​ could​ not deal with​ it and so I left it at that. I was surprised and impressed, therefore, when a few hours later one of the company directors rang me to say that he felt my query had not been properly addressed and, as a result, fully and very helpfully dealt with my questions.