Funcom Opiniões 44

Komplette Katastrophe! Nicht mal ein einziges Feedback zu meinem Fall erhalten, aber schon Bewertungsaufforderungen - was soll das?!

Do NOT recommend.

I’ve been playing games since childhood — I’m over 50 now — and I have never experienced this level of frustration with any game like Dune: Awakening.

It started when our family guild decided to move to another server due to terrible ping (often 200+ ms). Sometimes it was nearly impossible to even log in.

During the transfer, because of misleading in-game tool descriptions, we lost our entire guild base — including materials representing over 100 hours of gameplay.

The developers tried to help, but it required transferring characters back. In the end, they were unable to recover the base anyway.

What made things worse:
Server transfers are locked for 7 days after each move.

We ended up spending 14 days doing nothing, waiting for guild members stuck on different servers. You can’t really play, you’re stranded, and support can’t fix it.

After those 14 days, we were told we would need to wait another 7 days.

No thanks.

There are too many great games out there to deal with this level of frustration. If you’re thinking about buying this game — don’t. I wouldn’t make that mistake again.

Funcom has created games with incredible potential, but the way the company treats its players and manages its own products is deeply disappointing.
Instead of building trust with the community, the company often appears disconnected from player feedback. Serious problems can persist in their games for long periods of time, while communication with the community is minimal and support responses can be painfully slow.
What is most frustrating is the feeling that responsibility for systemic problems is frequently pushed onto the players rather than properly addressed by the developers. This creates an environment where trust between the company and its community is constantly eroded.
A healthy game community depends on transparency, communication, and mutual respect between players and developers. Unfortunately, Funcom often fails to deliver on those expectations.
Many players genuinely want these games to succeed, but that requires a developer that listens to its community and takes responsibility for the quality and management of its own product.
Until that changes, it is difficult to recommend Funcom as a company you can fully trust

This company can "improve" by going out of business. Anything associated with FUNCOM is buggy trash, full of microtransaction FOMO garbage. Association with the state owned spy company TENCENT was the final straw. Never again, not a single red cent.

Aucune écoute de leurs joueurs et une équipe qui arrive à casser ses jeux un peu plus à chaque maj...

Ich habe vor eineigen Tagen eine Anfrage verschickt bzgl. eines Problems oder möglichen Bugs, aber leider keine Antwort bzw Eingangsbestätigung erhalten.

Dann habe ich eben versucht noch mal eine Anfrage auf meinen Request zu stellen, aber das ist offensichtlich nicht (mehr) möglich.

Schade, habe das Spiel recht gern gespielt.

Gruß eines enttäuschten (langjährigen) Spielers

120h Spaß gehabt mit Dune: Awakening, dann beim respawn Spiel abgestürzt.
Jetzt häng ich in einem ewigen lade loop und der Support schließt als nur meine Tickets oder reagiert gar nicht.
Da mir das ganze in der Tiefen Wüste passiert is mein Charakter eh weg!

Danke funcom für diesen Frust

Every game they are asked to make is hyped up big time, an each time funcom fail so so big, age of conan amazing idea could of been great funcom failed with lack of care an endgame, exiles apart from making a huge penis it was rubbisb shallow an life less like the devs. So when Dune was talked about i cried a little inside knowing that these useless an money grabbing muppets are doing it was a huge shame as i guessed it been bugs bugs bugs bad servers again hahhahaha funcom is not fun

I only give one star since it doesn’t go lower.
Friend of mine paid for 1 year subscription in Anarchy Online over 2 years ago. Money went off his account but payment on their end still says “pending”.
After countless tickets and petitions they have not even given him a hint of response.
And I read on their discord that they are too busy with the launch of Dune: Awakening. That they are not supporting their other games. Why are they available then??? In my opinion if you can’t services your games DONT LAUNCH ANOTHERONE.
Save your money and mental health and just boycott this company

Ich habe über Monate hinweg viel Zeit und Energie in Conan Exiles (PvE-Konflikt) investiert – inklusive Echtgeld für DLCs und kosmetische Inhalte. Doch zum wiederholten Male sind unsere gesamten Basen vor Ablauf des Zerfalltimers verschwunden. Der Support von Funcom reagiert standardmäßig mit Copy-Paste-Antworten, stellt immer wieder dieselben Fragen und schließt Tickets oft einfach ohne Lösung oder Rückmeldung.

Das Problem ist bekannt und betrifft viele Spieler, wie man in Foren und Reddit sieht – trotzdem gibt es keine erkennbare Hilfe oder Besserung. Für ein Spiel, das auf Aufbau, Langzeitmotivation und Spielerbindung setzt, ist das ein No-Go.

Ich warne ausdrücklich alle Spieler davor, in dieses Spiel Zeit oder Geld zu investieren, solange Funcom keine funktionierende Serverstabilität sicherstellt oder den Support ernsthaft betreibt.

Wer zahlt, sollte auch Anspruch auf Funktion haben – hier bekommt man stattdessen Frust.

I bought Age of Conan in 2008. There were a lot of problems in the weeks after it was released. I was heavily invested as a player, but there was no player support by the company, Funcom. Over decades, I have read all the Dune books. It is a story that outranks all other stories I've read. Ideally, I'd love to play Dune Awakening, but when I saw that Funcom was behind it, I had to turn my back on the game, the risk is too high. Such disappointment for me. Companies must take care of the player base or perish. Funcom? Never again.

Bought Conan Exiles Age Of War for PS4, I don't play online at all just offline, I've bought not only the game but most all of the DLC content, and multiple Crom Coin purchases and now it appears I've wasted money I can't afford to waste on a game I can no longer play because it says first that no save data has been found, then just shows the loading screen and plays the music again and again and with their policy they do not refund your money. Way to cheat people Funcom hope you sleep well at night you cheated someone this time on disability who only has their system to entertain them, and I really loved this game.
Gravekeeper41!

Worst thing is that í can give them 1 star. I was going to reopen one of my accounts in Anarchy Online. And they took money of my card but my accounts remain frozen. This is not the first or 10’th time they do that, but this time I’ve had it with this arrogant company. If you complain or ask for a refund they just ban your account’s. DO NOT do business with this company. Unless you just want to fund them doing zero service and bully you and ban.

Ich war seid mehreren Jahren treuer Conan Exiles Spieler und habe viel Zeit und Geld in dieses Spiel investiert. Habe bis vor 2 Wochen immer auf Playstation gespielt und nie Probleme gehabt. Jetzt bin ich auf PC umgestiegen und wegen angeblichen claiming auf dem Server 1105 gebannt worden. Was verstehen die Betreiber eigentlich unter claiming? Meine Basis sollte eine Pyramide von 60x60 Fundamente werden, wo ich natürlich mit dem Rand angefangen habe und alle Regeln befolgt habe. Aber was hat das mit claiming zu tun? 2 Wochen Arbeit umsonst ...... Danke Funcom!

i was playing in a conan server with my friends and we all got permanently bannes from official server for "bullying" but when i contacted the support about what got us ban or why and they sent me a generic awnser that does not seem to understand the complaint in the first place because they cant even justify the ban.

wish I could give them less than one star, spend hundreds of dollars on the royal treasure chests in age of conan and got nothing of value, all green trash, elixers and a few expertise points, ridiculously low RNG on anything even remotely good for a paid chest, DO NOT BUY. When the laws come in banning lockboxes and demanding transparency they are doomed for bankruptcy, they take advantage of their playerbase. Happy birthday to me I guess, $100s poorer with nothing to f***ing show for it. Last time I buy anything in a funcom game.

Never Gonna play a game from funcom ever again!
They charge for ingame items and then ban you and ask to pay 300€ to unban you... Bec a payment went wrong. Making a ticket and they wont even look at it.

Worst gaming compagny ever they only want money.
I payed for the game and for ingame stuff only to get banned from their game.

They do not care about customers what so ever. Funcom will never reply to you nor would they acknowledge that there is a problem with the game. They will not let you have full access with what you have purchased and they never will. Predatory monetization is very VERY prevalent with this company. Please if you are going to spend your money, go spend it somewhere else.

I dont even know where to start.

1. They do not replay to customers(unanswered tickets that is over 1 year old).
2. They take your money, but freezes your account because they have payment issues(going on for years).
3. They are rude to their customers when you confront them about the situation.
4. They allow massive cheating in their games.
5. You will get banned if you try to get refund from Paypal.

and so on..
STAY AWAY!

The whole of the company is straight up bad. Their PR are power trippers who ban people from their forum or Steam message board for absolutely no good reason what so ever. It's so bad it's become a meme around the internet. Got a valid opinion that's expressed politely and respectfully? Power tripping board moderators / PR team says,"Spam! Get wrecked bi**h! Bhahaha! You're banned! Maybe next time you'll see things as we do and not say anything other than praise! Hail Funcom!"

Furthermore, their sales and marketing methods shifted to unfriendly marketing practices with predatory marketing strategies, FOMO sales pitching and the list goes on.

Funcom says they fix game problems. Problems they've said they fixed in past to present persist to this day (straight up lies). They break their games constantly with broken patches / updates without proper testing to ensure those updates work before releasing them. Thousands can't even play Conan Exiles anymore as of late because Funcom broke it so bad with the Age of Sorcery update, patches and especially hotfixes that made the game function worse than before or cease to work entirely. I am one of those who can no longer play the game after Funcom updated it. It happened to me through all of version 2.x and now, version 3.x repeats history.

Funcom even goes so far as to break their own policies and guidelines so long as it suits them or their agenda(s). This applies to their communications platforms and inside their games. Their game servers are constantly down, their authentication servers are constantly down and they also keep shutting down more and more of their game servers each year.

Funcom might be a 30 year old company, but don't let their age fool you into thinking they do amazing work. They don't. Their games, all of them, are a mess. Age doesn't spell experience, professionalism or quality when it comes to Funcom. If you're looking for high quality, look elsewhere because you're not going to find it at Funcom.

The respect the company shows its customers and players is deplorable. They simply don't care what we think unless we think how they think and align with their views and visions. A lot like The Fun Pimps actually. They also got a big taste of money and it went to their heads more than ever. If you don't agree and follow the way they want you to follow, you are ejected from the community with swift bans that have malicious intentions behind them. Funcom prides itself on being a communist dictator.

All in all Funcom is a narcissistic commie company that only cares about itself. Selfishness first; community and players last. That is Funcom in a nutshell.