It's been a week since I placed an order and fully paid. It seems to be stuck with the seller. I can wait but communication with ForwardBuy is bad and frustrating. I get no responses from emails... Ver mais
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Leia as opiniões dos outros
I have used their services twice now. Perfect experience both times! Communication is fast and informative. They keep asking what I want to do if something comes up. The only downside is that I can'... Ver mais
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me tha... Ver mais
I wanted to purchase an item from Carrousel, but since they don’t ship to my country, I thought it wouldn’t be possible. Forwardbuy made it happen! At first, I was a little skeptical, but their profe... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
Informações de contacto
Singapore, Singapura
- contactus@forwardbuy.com
- forwardbuy.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Affreux cela ait 1 seminae que j'envoie…
Un peu de temps avec le service client pour discuter mais sinon bonne communication
Bad communication
It's been a week since I placed an order and fully paid.
It seems to be stuck with the seller.
I can wait but communication with ForwardBuy is bad and frustrating.
I get no responses from emails and there are no updates on my order after me asking them three days in a row.
These are important items.
Again, I can wait but I just wanna know how long it can take. If it'll take three weeks (or idk how long), at least I'd be able to make alternative solutions (such as buy from somewhere else, cancel, etc) according to the time period.
But alas, no response.
I dream that became a nightmare
Finally doing my (1st) buy internationally with a (partner) provider & having AWFUL [now carrier returning the package] shipping issues & didn't even got an answer or reimbursement.
Just sad!
had a great experience in forwardbuy
ForwardBuy made shopping easy
ForwardBuy made shopping in India so easy and affordable. I had a great experience and would definitely us them again.
COMMUNICATION IS TERRIBLE
COMMUNICATION IS TERRIBLE. IVE SENT EMAIL AND YET TO GET IN CONTACT WITH ANYONE. THE ITEM SOLD AND I DONT KNOW IF THEY MADE THE PURCHASE OR NOT AND I DONT WANT TO REACH OUT TO PAYPAL TO GET MY MONEY BACK JUST INCASE THEY WERE ABLE TO PURCHASE THE ITEM. I NEED YOU GUYS TO REACH OUT TO ME.
I made a purchase request 4 days…
I made a purchase request 4 days ago...still no purchase was made for the item...I reached out via email haven't received an email response back..
Good......
5 star service
5 star service! Fast shipping via Fedex, delivered on time and the items delivered without being broken. Properly wrapped and they always have a prompt response from the forwardBuy team. Awesome service!!
I sent multiple email and no replies.
I sent multiple email and no replies.
They get my money , And they don't realize a order . I have a screen from my transaction and mails without answer. I start procedure with PayPal to reach chargeback. Order nr RQA1825

Resposta da ForwardBuy.com
Impressed!
I was kind of iffy, but after doing my research I decided to take the risk. And finally my product is here. I was really impressed with how fast they replied to my emails and how my package once at their warehouse, took only 3 days to get to me, from across the world mind you. Wow! Will use them again if the situation arises.
Very fast and good service
Very fast and good service. Without any problems I received my clothes from abroad in my home country .
Great service from ForwardBuy
I had a great experience with the ForwardBuy team. They were responsive, effective and extended themselves to answer questions in detail and to respond to requests. Everything was handled well and I received my purchase in a timely way, well packaged and as expected.
On time delivery and up to expectations
Fast and stress free
Made everything so easy
Made everything so easy! Amazing shipping India to USA. Updated me every step of the way.
A Experiência Trustpilot
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