Foxhills Jewellers Opiniões 

Excellent service. Beautifully packaged and prompt delivery.

Highly recommend. Quick delivery and lovely product.

Second purchase made through this company. Professional service. Item revieved promptly and as described. Would highly recommend Foxhills

The Tiffany earrings I purchased were a replacement for one that was lost on holiday & I was devastated as I had bought them as part of a set in New York many years ago!
I was so happy to find a pair still for sale from a reputable company!
Thank you for the speedy delivery

Good Morning
Thanks for the amazing service and delivery of the Tiffany Pearl Bracelet I’ve just received this morning my wife loves it a gift for 30 years anniversary
Kind Regards
Roger

I purchased a tiffany bracelet from them. I dealt with a lovely girl called Michelle. I asked so many questions about the item before buying it and she was super helpful and wasn't bothered by all the questions I asked!!!!
What an asset she is to Foxhills!!! Thank you Michelle

Very helpful communication when my purchase was a day late by Royal Mail.
Been looking for this Tiffany cable car charm for a few years, delighted with it.

I sold items with Foxhills and it couldn't have been easier. Very good, fast communication and service. Thank you so much team!

Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed the quote I had received a few days later. Once I shared my bank account details payment was made and in my bank immediately.

Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it to discover my mistake. I ordered the wrong size! Got on the phone and Michelle was awesome she explained the return process and helped me pick a replacement. I ordered this replacement online again got next day service and it is perfect. Michelle's communication and level of service was second to none. Would highly recommend.

Amazing experience, a great choice of jewellery,brought my daughter some earrings which were very beautiful and reasonably priced,and treated myself to a lovely necklace,the customer service was brilliant and my items were beautifully wrapped.

I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the condition. There were visible marks/scratches and one of the earring backs appeared noticeably different in colour from the other.

I contacted Foxhills and was able to return the earrings, and they subsequently processed a full refund of the £245 purchase price. However, I was still left out of pocket for the original £11.99 postage and the cost of returning the item.

I appreciate that the refund was processed without a dispute, but I don't think an item in the condition I received it should have been described as “Excellent”. I would therefore have expected the issue to have been picked up before it was sent out.

The refund was handled satisfactorily, but the condition of the item was disappointing.

These guys carried out a repair to my wedding ring. Very professional from start to finish. Would definitely recommend them.

Very prompt delivery, excellent service

Great service.
Prompt delivery and very helpful staff.
Would highly recommend.
Thank you

I purchased a beautiful ring from their lovely shop on Old Down Estate Bristol, love my ring, easy parking and lovely service I’ll be back for a look at their lovely Tiffany display

Although the item was not suitable for me the jewellers were excellent - beautiful presentation, quick delivery and no quibble returns

I rarely place reviews that are negative but my dealings with this company over a perfectly reasonable enquiry have led me to feel so incensed I have to place this on record.

I had spotted several bangles on their site but as I have an immune condition that affects my wrists I was keen to ensure that the sizing of the Bangles would be sufficient. When viewing their site it was not clear whether there were any bangles available in larger sizes so I chose to at least ask. I was delighted to hear back from them especially when it sounded so positive that they did have some 19 & 20cms & had asked which specific Bangles I had in mind. I immediately grabbed the details of my top 3 and excitedly awaited their reply so I could confidently put them on my Wishlist for loved ones to buy me.

Unfortunately for me, when Foxhills respond it is done anonymously, as a STAFF MEMBER so despite having an initially positive experience all I know is the next responses clearly came from a very negative, sullen individual. Unwilling to provide the information that their helpful colleague had asked me for. The difference between them is night and day. My problem is that this is now the only staff replying to me now!
I cannot fathom why it is so difficult to provide me with an answer to a reasonable question when I had already been told they did have larger sizes & I was merely supplying the missing info I was asked for. Having had those initial high hopes the replies clearly were not helpful nor courteous. I just wish I could bypass this negative representative. The replies could easily be attributed to a competitor or disgruntled employee. As a potential customer I feel FOXHILLS POLICY ought to at least be for each reply to be attributed to specific staff in order to ensure ownership of their responses to be traceable, which would usually be to praise the help given. I am none the wiser as to whether all or some of my chosen Bangles would fit me. Should a member of Foxhills wish to check the veracity of my review I will gladly supply a string of emails.

Very speedy service and happy with my gorgeous Tiffany bangle

Absolute 1st class from start to finish was unsure to which size to get sent them pics of things to see which would suit best an they couldn’t be more helpful x