i've bought NT 510 but it was configurated for Honda. I've an Aston Martin, so Annie from foxwell explain me gently how to update it . She answer my mails quickly . Very good service :) Hugo fro... Ver mais
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Leia as opiniões dos outros
Very good comms, good explanations of questions. Item shipped quickly and works exactly as described. Very quick to swap software to Subaru, and it clears the DPF and oil counter as required. Will be... Ver mais
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Having the Foxwell NT510 Elite has proved very useful in diagnosing the current run of faults with my Mini Cooper. Whereas my previous device, though able to clear codes that didn't even show, for ex... Ver mais
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I bought the Foxwell scanner to reset Porsche Cayman service interval and to clear a TPMS fault. The scanner allowed me to complete these tasks, and I am happy with the device and ease of use. The sca... Ver mais
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Informações sobre a empresa
- Loja de peças automóveis
- Reparação eléctrica automóvel
- Loja de acessórios para automóveis
- Mecânica automóvel
- Serviço de motorista
- Loja de peças automóveis usadas
Escrito pela empresa
Foxwell is a professional supplier of automotive diagnostic products, services and solutions in the aftermarket. We combine industry knowledge, manufacturing expertise, and technological innovation to offer a broad portfolio including OBDII code readers, scanners and tablet diagnostic systems and other emerging tools for the benefits of our customers. Foxwell is one of the leading brands in diagnostic industrys. With 11 years development we have establised distributors over 80 countries and regions.
Informações de contacto
Estados Unidos da América
- support@foxwelldiag.com
- foxwelldiag.com
4,5
Excelente
67 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This company is horrible
This company is horrible! I purchased an NT510 elite and the software for my Kia yet the software was NOT UPDATED. On my scanner so the money I spent on this was for nothing. The emails I get from them appear to be AI generated. There is no one to speak to in person. This is the worst purchase I have ever made
21 de agosto de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Allen, we’re very sorry to hear about your experience. This is not the level of service we aim to provide.
We were unable to locate your previous communication records based on your name. We’ve used the “Request information” button to request your email address. Once received, our technical support team will contact you directly and work with you to resolve the software update issue.
We sincerely apologize for the frustration and hope we can make this right.
The Foxwell Team
WOW TOP PRODUCT
21 de agosto de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Lee,
Thanks so much for your kind words!
Your support means the world to us. If you ever have any questions or need a hand, we're just a message away.
The Foxwell Team
NT919BT Registration cannot be accomplished because of S/N digit restrictions
First i still cannot get my new NT919BT Foxwell Diagnostic Analyzer to register online because the Online S/N location requires 13 digits (alpha and numeric) and my NT919BT has 14 digits. Your web site needs to be updated to allow for the 14 digits. Also the instructions are very lacking because it doesn't let you know how to get to the steps to find the module you are looking for. Other than this it is a really good Analyzer and did get me the information i was looking for. i do recommend the company release detailed operating instructions for it or provide a detail U-TUBE Video on it.
8 de agosto de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Donald,
Thank you for your detailed feedback! We’re glad to hear that the NT919BT works well for you. We appreciate your suggestions regarding registration and instructions. We’ve sent you an email and hope to provide further support. Thank you for choosing Foxwell!
The Foxwell Team
Resposta da Foxwelldiag
Hi JASON,
Thank you for your positive feedback! We’re glad to hear that you find it easy to use and that it works well for you. We truly appreciate your support!
The Foxwell Team
Great service well supported great…
Great service well supported great products
13 de agosto de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Evan,
Thank you for your kind words on our service, support, and great products. Glad you're satisfied!
The Foxwell Team
Found the sections a little hard to get…
Found the sections a little hard to get use to but also found the fault quickly.
Nice unit for the price.
Fast shipping
25 de julho de 2026
Resposta da Foxwelldiag
Hi Nick,
Thank you for your feedback! Sorry the sections were a bit hard to get used to, but we're glad you located the fault quickly. Thanks also for the kind words on price and delivery. Enjoy your weekend!
The Foxwell Team
Resposta da Foxwelldiag
Hi Eric,
Thank you for the wonderful review! Glad you liked our product and support.
Enjoy your weekend!
The Foxwell Team
Resposta da Foxwelldiag
Hi Yves,
Thanks so much for your kind words!
We really appreciate you taking the time to share your experience – fast delivery, solid product, and fair pricing are exactly what we aim for!
The Foxwell Team
I am really glad that I bought NT919 BT…
I am really glad that I bought NT919 BT tool. It works for Holden.
11 de agosto de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi DIMAL,
Thanks for your great feedback! We’re glad to hear you’re happy with the NT919 BT and that it works well with your Holden. We truly appreciate your support!
Regards,
Foxwell Support Team
Great communication through the whole…
Great communication through the whole process.
I already have 2 Foxwell products and find them excellent
25 de julho de 2026
Resposta da Foxwelldiag
Hi Paul,
Thanks for your wonderful feedback! We’re glad to hear you’ve had a great experience with our support and that you’re happy with your Foxwell products. We truly appreciate your continued support!
Foxwell Support Team
Foxwell NT 510 Elite scanner
I decided to purchase my very first OBD II scanner, a Foxwell NT 510 Elite. Needed the VAG (Volkswagen Audi group) software and to cut a long story short I was helped, advised and assisted brilliantly in my purchase by Annie in the Foxwell support team. From my initial questions with regards to this unit and what it is capable of, to registering the product on the Foxwell website and then getting the software installed that I required. The unit does far more than I realised and cleared my main issue no problem. Menu is clear and easy to navigate. I am sure it will be fantastic in the future for various diagnostics, saving me money paying someone to read fault codes and sort issues. Customer service and device upon first impressions I simply can't fault.
7 de agosto de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Repins,
Thank you for your wonderful feedback! We’re glad to hear the NT510 Elite and our support team helped you get everything set up smoothly. We hope it continues to be a valuable tool for your future diagnostics.
Have a wonderful weekend!
Foxwell Support Team
Resposta da Foxwelldiag
Hi David,
Thank you for your great feedback! We’re glad to hear the NT710 is working well and meeting your needs. We truly appreciate your support.
Have a wonderful weekend!
The Foxwell Team
I really am happy with my scanner
I really am happy with my scanner. It did what 3 other scanners claimed to do and at an affordable price. I love it.
31 de julho de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Armand,
Thanks for your amazing feedback! We're delighted to hear that our scanner met your needs and outperformed your expectations. We truly appreciate your support and wish you many successful diagnostics ahead!
The Foxwell Team
Ease of purchase and fast delivery were…
Ease of purchase and fast delivery were what made my experience good.
Would love to be able to get Australian vehicle software on my device considering it was ordered and sent from Australia
26 de julho de 2026
Resposta da Foxwelldiag
Hi Jason,
Thanks for your feedback!
Glad you enjoyed the smooth purchase and fast delivery. We hear you on the Australian vehicle software customization – and it's already in our future plans!
Thanks for choosing us!
The Foxwell Team
Straight forward, and simple UI.
Very easy to use, first higher tech obd2 scanner, and the UI is straight forward and understable. It also gives warnings for re-coding parts of the car. Would definitely buy another one if I need it!
27 de julho de 2026
Resposta da Foxwelldiag
Hi Nevan,
Thanks for the great feedback!
We're so glad you found the NT530 Plus UI easy to use—and that the safety warnings gave you extra confidence. 😊
Appreciate your trust in us—happy to have you with us anytime!
The Foxwell Team
510 elite
I like the 510 elite but do not like that I have to buy an update for each vehicle.
30 de julho de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Shawn,
Thanks for loving the NT510 Elite! Your feedback matters to us.
As a single-brand professional device, adding support for additional vehicle manufacturer software does require separate licensing. However, our support team is always ready to assist you efficiently – just reach out anytime.
We appreciate your trust in us!
The Foxwell Team
NT710 now updated to meet my needs.
I purchased the Foxwell NT710 directly from Foxwell for use on my wife's 2025 Chevy Traverse and my 2026 Chevy Corvette Stingray Z51. After getting it and checking for any updates, the tool did not support beyond 2025. I contacted Foxwell support and provided the information they requested. They created an update. After updating the tool, it now supports 2026. Also, I was able to see and test all the modules. Very happy with the NT170.
24 de julho de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Dirk,
Thanks for your kind feedback! We're glad the NT710 now supports your 2026 Corvette and 2025 Traverse. Our team works hard to keep updates coming.
Enjoy the tool, and thanks for choosing Foxwell!
Have a great weekend!
The Foxwell Team
I bought some diagnostics after…
I bought some diagnostics after checking compatibility for a 23 year old car. After initially having issues I reported the problems to tech support and received first class support after several emails and screenshots I was given a different software version which resolved the issues. This company understands its products and goes the extra mile to make things work. Very impressed thank you.
23 de julho de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Tyretec,
Thanks for your kind words! We're glad our support team could resolve the issue and get everything working. Your satisfaction means a lot to us!
Best regards,
The Foxwell Team
I found the support excellent with a…
I found the support excellent with a quick response and treated with respect, can fully recommend their service, supplied solution in easy steps.
21 de julho de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi steve,
Thanks for your kind words! We're glad our team could help quickly and provide a clear solution. We truly appreciate your recommendation and are always here whenever you need us. Enjoy your FOXWELL!
Best regards,
The Foxwell Team
I felt it was purposely difficult to…
I felt it was purposely difficult to make the warranty claim. It took roughly 2 weeks for the claim to be processed and shipped
15 de junho de 2026
Opinião espontânea
Resposta da Foxwelldiag
Hi Evan, we're sorry the warranty process took longer than expected. We understand your frustration and appreciate your patience. We're glad you've received your replacement, and we're working to shorten our warranty processing time. If you need any further assistance, we're always here to help.
Best regards,
The Foxwell Team
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