Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Ver mais
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Leia as opiniões dos outros
The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Ver mais
A empresa respondeu
We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this compa... Ver mais
Falen was Amazing she helped me immensely I truly appreciate Fracture for always making it right. Their products are spectacular great value for such extraordinary work. I have many many prints cre... Ver mais
Informações sobre a empresa
Escrito pela empresa
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Informações de contacto
13000 Tech City Circle, 32615, Alachua, Estados Unidos da América
- support@fractureme.com
- fractureme.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 77% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First orders were gifts that WOWED
My first 3 orders were drop shipped to my children so I did not see the results. However, the reaction and response I got back was a big WOW factor, especially from our girls. They each got 3 prints of their favorite flower or scene and were awestruck by the color, clarity and ease of hanging. my most recent orders were for our home to compare to award winning framed prints and then done on canvas. Fracture blows them away.
Happy Camper
I use Fracture quite a bit. Recently I went on a trip to Namibia and took some pictures that I thought were great but the file sizes were unfortunately small. That did not deter me from submitting them to Fracture. They did a superlative job. I’m a happy camper.
Could not be easier! The Fracture website is easy to…
The Fracture website is easy to navigate, and uploading the picture was simple! A glass print is a special and lasting way to capture a precious memory!
Absolutely worth the investment...I love my photos.
I received my pictures much faster than I expected. The quality for how it was packaged was awesome, for glass prints I was very nervous that it would get damaged in shipping but not likely.
Now to the photos they really were brought to life being printed on glass and in the matte finish. So elegant, high quality, and the color just pops off the glass as if it was in 3D High Def.. I'm so glad I made the investment.
It does cost but the BOGO offer was what pushed me to purchase more than just 1 photo at a time. It was so worth it. I'm already working on my next order and I will be giving photos as gifts to family and friends now going forward. I'm so glad I tried Fracture, you won't go wrong if you order it will really make your heart smile to see your photos presented like this. Give it a try.
We love our pictures
I got 2 6.5's of my husband and our 2 boys (dogs). He LOVES them as I do too. They are beautiful. Would like to get a big one for him but a little too pricey for me right now. I would recommend these to anyone if they are looking for a very personal touch in a unframed picture but on glass.
Thanks Fracture for making my husband happy
Fracture - Always a "Show Stopper"
I have always relied on Fracture to "wow" the people that I give them to as gifts. For 5 years, Fracture's work has been "show stoppers". I once designed an extra large Fracture for a famous Hollywood star who has appeared in more than 60 different TV shows and movies. I did this to celebrate her impressive career and nominate her for a lifetime achievement award. I included scenes from "Bonanza", "Three's Company", "The Virginian", "Perry Mason", "Airplane", and many more. This gift was indeed a "show stopper", and she decided to hang the Fracture extra large print in her office.
Excellent product and service
Excellent product and service! One picture came from delivery service cracked, box had been opened and retaped, so Fracture was not at fault. Contacted Fracture Customer Service and got an immediate response and a replacement picture sent the next day. This one was perfect. Extremely happy with the outcome and product!
The offerings and quality speak for…
The offerings and quality speak for themselves! As good as those are, the customer service is world-class!
Fractureme does not print full…
Fractureme does not print full resolution prints when the file size exceeds 50mb.
So: not a serious platform for fine artists dedicated to the highest quality.
I started using fracture to send gifts…
I started using fracture to send gifts to people. Everyone always had very positive feedback... I recently had the opportunity to use fracture for my own personal use... There was a slight problem with one of the photos coming in with cracked glass. Falen, was a terrific customer service rep... And addressed the issue right away... I can't say that about all companies that I've dealt with in my lifetime... And companies are great until there's a problem... And then you know what a company is really made of based on the problem.... I would highly recommend fracture for gifts or for personal use... A great company
Hello we had a very important print job…
Hello we had a very important print job honoring our daughter that passed away. I needed help with formatting the photo we were using. Customer service was very helpful and did an amazing job delivering a beautiful product. Thank you for a great effort and showing sensitivity to our situation.
Little support, unexpected product
I'm so frustrated that this company won't respond to my inquiries, and I would potentially use them in a commercial (frequent use) way..the glass has a foam backing to it, which may be great for hanging but is terrible if you planned to put some light behind it (like in a window). You might as well use acrylic or metal, as it looks exactly the same for lesser price..I contacted them a week ago with no replies. I also had trouble uploading anything over 5 MB and never received help despite my inquiries, so had to use inferior artwork.
Opening the box for my picture I sent…
Opening the box for my picture I sent to be made was such a great surprise! Every time I walk by the photograph, it leaves me completely in Awe! The picture came and it was WAY better than expected! I ABSOLUTELY LOVE this company! The ordering was simple, super easy for a 63 year old. Picture came in a box packed with extreme care. I am over-the-moon in love with this product and will definitely be ordering more!
Easy to order fast delivery and looks…
Easy to order fast delivery and looks great bought as a gift and she loves them
Not crazy about the non - glare glass
Not crazy about the, 'non glare', glass. Pictures came out flat looking, dull. Unlike your normal glass front which helps to give a photo, pop.
Quick service and beautiful quality
Quick service and beautiful quality. I think the pictures were pricey but I did get a small print for free because they had a promotion ongoing when I ordered my larger print. Wish the costs were alittle more in line with other company offerings.
Not cheap but a good way to get a…
Not cheap but a good way to get a favorite phone photo up on the wall or shelf. I chose the matte finish to avoid glare but think that next time I might try the shinier finish. Overall I would do this again.
Love thesseeeee!
The selection of pictures I selected were amplified by the craftsmanship that fracture brought to the experience. I couldn't wait to hang my photos. I love these!!!!
Pretty Bay Picture
Ordered an ex large print of our Granddaughters. We received it very quickly and it is stunning. It was packaged very well and it was very
Easy to hang. We will definitely be using this company again.
Underwhelming
Underwhelming is the best way to describe the quality of the print. I did use the discount but still thought it was overpriced & didn't meet my expectations. This is the first time I used this process and the last.
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