Fracture Opiniões 

705
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Ver mais

Classificada 2 em 5 estrelas

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this compa... Ver mais

Classificada 5 em 5 estrelas

Falen was Amazing she helped me immensely I truly appreciate Fracture for always making it right. Their products are spectacular great value for such extraordinary work. I have many many prints cre... Ver mais

Informações sobre a empresa

  1. Impressão de fotografias

Escrito pela empresa

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

705 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(705)

111 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordering was easy and the prints came out beautifully

Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did not slide around during shipping.

The prints themselves came out beautifully! The wood stands for the small prints in particular helped turn the small prints into nice desk accessories - and bring a bit of joy on a busy day!

10 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Nice sharp image

For the image dating back to the mid 1980's it is good, but not great. It is a little washed out and could have stood a little optimization. Otherwise a nice product.

14 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful results!

We love traveling this country and have some beautiful pictures we want on our wall. These glass prints really capture the scene. And when I made a huge error while ordering on the website, this company upheld their 100% satisfaction guarantee to help me out. Thank you!

10 de setembro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The glass prints arrived with orange skin tones, no follow up yet

The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No phone number, chat is never active, and the 24 hour promise of a reply from a person' has not happened. 9/16 Follow Up: still no resolution. The vendor indicates they are not receiving my repeated emails even though I simply hit 'reply' to theirs. As noted in other reviews, hope you prints are perfect on the first try...

4 de setembro de 2026
Opinião espontânea
logótipo da Fracture

Resposta da Fracture

We're so sorry your order turned out like that, Rob, and for all the trouble connecting with us. It looks like you and our teammate Falen have coordinated to set up a full refund for your order; once again, our deep apologies for all the hassle and disappointment here.

Classificada 5 em 5 estrelas

Beautiful

Beautiful ! Ordered a few times now and about to order a couple more .

1 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely beautiful prints

Absolutely beautiful prints! Bought two! One was a gift. It wasn’t as nice as the first. I reached out and they replace the second print no problem at all. The picture wasn’t center but they sent my an adjust crop version and it was perfect! They delivered both times incredibly quick. I am extremely happy and will be a lifelong customer! Perfect gift!

1 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Satisfied customer.

So far, I have ordered 6 pictures in the past. All items were professionally done, and the quality is exceptional. I have never had a problem with pictures processed by Fracture. As always, job well done!

31 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Fracture me is FRACTURED!

Have ordered from this company in the past without any issues. Totally different experience recently. I was unable to place an exclamation point in the gift message. Nor was I able to mail it to the gift recipient. SO done with the now "totally fractured" Fractureme!! Not worth the hassle!

31 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Product extraordinary customer care

Falen was Amazing she helped me immensely I truly appreciate Fracture for always making it right. Their products are spectacular great value for such extraordinary work. I have many many prints created by Fracture and am so happy with them, everyone compliments them.

25 de agosto de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Seriously underwhelmed

Seriously underwhelmed. It’s not a bad print, it’s just nothing special. The photo on glass is adequate, I added the no glare matte finish, but it’s not a focal/conversation photo I had hoped for. It’s a special photo, so I had hoped for something special. An 8x10 print in a nice frame would have been just as good, at a fraction of the price. Disappointed .

25 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I have ordered glass prints in the past…

I have ordered glass prints in the past and been satisfied. The experience this time is woefully INADEQUATE.
I uploaded a photo to make glass print,. I received NO confirmation however they did manage to charge my credit card. I have made a few attempts to contact their customer service (misnomer) to no avail.. Good luck trying to reach them. Last time i ever order from them

14 de agosto de 2026
Opinião espontânea
logótipo da Fracture

Resposta da Fracture

We're so sorry for the hassle and confusion here, Clifford! Our team replied to your email earlier this week, but it sounds like that didn't reach you. Can you please search your inbox for emails from support@fractureme.com?

Your order was placed successfully and is on the way now, and should be delivered in the next day or two. We've sent you a confirmation and a link to the tracking via email. Let us know if there's anything else we can help with in the meantime!

Classificada 3 em 5 estrelas

Working with fracture was easy to get…

Working with fracture was easy to get my photos in a glass print and received it pretty fast and with no damages. The only thing I was a little disappointed, which is why I don’t give ot a 5 stars is because the option to reposition or adjust anything was limited. I got my glass print and it wasn’t as vibrant or bright as I’ve seen other glass prints. This was my first time printing on glass but my photo was an original from a photographer so not sure if I needed to do anything before uploading to fracture to make it look better as I thought that fracture would handle the color’s vibrancy or sharpness. So unfortunately, needs to say I wasn’t happy with my photo.

30 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I love my print

I love my print! It came broken / cracked but one email with pictures to customer service later - they shipped out a new one ASAP! Thanks so much!!

2 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Loving my Fracture prints!!!

Loving my Fracture prints!!!! Arrived quickly, packaged safely & easy to hang! We plan to do a collage of vacation adventures, so we will be ordering more over the years!!!!

25 de julho de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais