What a fabulous service! Ordered a special birthday present and received my order in three days. A very good price and excellent communication via email. I will not be going anywhere else in future! T... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I would like to take this opportunity to recognise the excellent service I received from Danny, who works at your Malvern Link shop.
A empresa respondeu
I am so pleased with my order. I was sceptical at first because it was less expensive but I can confirm my perfume is exactly what I ordered. I sent an email with regards to Backorder and got a respo... Ver mais
A empresa respondeu
I have been a customer of theirs for several years now. The service is excellent, the staff couldn't be more helpful, only ever had to phone once and they sorted out the mess I made Delivery is spo... Ver mais
A empresa respondeu
4,8
Excelente
117 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Appreciating good service
I would like to take this opportunity to recognise the excellent service I received from Danny, who works at your Malvern Link shop.
10 de outubro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your review of our Malvern Link store and I am pleased to hear that we lived up the the standards we set ourselves. Your thanks have been shared with Danny who also adds his thanks and looks forward to seeing you again in the future
5 Star
5 Star
Great service from order to delivery.. perfume perfect ! Thank you
Order #194894:
15 de outubro de 2026
Opinião espontânea
Exactly what was Advertised brand new…
Exactly what was Advertised brand new many thanks Ashley Armstrong.
14 de outubro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for taking the time to leave us a review and share your experience with others.
We hope you are enjoying your purchase and look forward to seeing you again in the future at www.fragrancehouse.co.uk
Very fast and efficient service
Very fast and efficient service, item was received before expected delivery date and the price was better than retail competitors
3 de outubro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your review Khaqan, we truly appreciate you taking the time to share your experience with others and we look forward to seeing you back again in the future at www.fragrancehouse.co.uk
Good all round order
Good all round order. Well packed. Delivered on time.
A great price 30% less than most of the big shop names.
My first stop for this sort of gift now.
21 de setembro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your review David and it's great to hear that you loved our prices. As an Independent Retailer we alway try to offer the best possible prices to our customers along with great service.
We look forward to seeing you again at www.fragrancehouse.co.uk especially for Xmas and those other special occassions
Very good quick service
Very good quick service, no problems.
18 de setembro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your review Patricia and we are pleased to hear you were happy with our service. We look forward to seeing you again at www.fragrancehouse.co.uk in the future
Absolutely brilliant shopping…
Absolutely brilliant shopping experience with Fragrance house.
Great range of products and brilliant prices with super speedy delivery and well packaged.
Will definitely be buying my future Fragrances from them.
25 de setembro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thanks for the review Amanda, it's alway's great to hear from our customers.
Really happy that you loved our wide range of fragrances and low prices. We look forward to seeing you again back at Fragrance House
What a fabulous service
What a fabulous service! Ordered a special birthday present and received my order in three days. A very good price and excellent communication via email. I will not be going anywhere else in future! Thank you.
14 de setembro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your review Sally, we truly appreciate you taking the time to leave this for us.
Really pleased you loved both our prices and service and we look forwward to seeing you again at www.fragrancehouse.co.uk
Service and delivery spot on
10 de setembro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your review Ann, it is aloways lovely when our customers share their experience with others.
We hope that you are enjoying your purchase and look forward to seeing you again in the future at www.fragrancehouse.co.uk
Fantastic price
Fantastic price. Loved my free sample too. I will definitely be ordering from Fragrancehouse again.
14 de setembro de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for taking the time to leave us a review Andrea, this is much appreciated.
I hope that you bare enjoying your fragrance, buying new launches can be a risk at times (especially to receive at launch) but I don't think anyone can go wrong with Paradoxe Sweet Chemistry it truly is one of the stand out new fragrances for 2026. Great Choice.
Remember that like all Paradoxe scents it is refillable so keep your main bottle and just keep re-using.
We look forward to seeing you back at www.fragrancehouse.co.uk in the future eitehr for your refill bottle or another great perfume choice
Amazing company
Amazing company. 48 hours from ordering to delivering. Great price! Emails to confirm order on its way etc. Highly recommended ! *****
21 de agosto de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your lovely review Julie, we truly appreciate you taking the time to lave it for us.
I hope that you are enjoying your fragrance, we were worried that Lancome was going to discontinue it when they brought out the new "O"'s so its brilliant that they didn't>
Look forward to seeing youn again at www.fragrancehouse.co.uk
Fragrance House are excellent
Fragrance House are excellent. Fast delivery and one of the cheapest around for top perfumes.
3 de agosto de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Hi Pauline, Thank you for taking the time to leave this lovely review. Great to hear that you find our pries to be some of the best and our service excellent. The team hear work very hard and truly appreciate when customers recognise them for this.
I hope that you are loving your purchase and we all look forward to seeing you again at www.fragrancehouse.co.uk in the future
Fantastic company
I have been a customer of theirs for several years now. The service is excellent, the staff couldn't be more helpful, only ever had to phone once and they sorted out the mess I made
Delivery is spot on they dispatch straight away and the fragrances are the real deal.
I've never found anywhere that can better the price, I always recommend them to my friends.
8 de agosto de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Hi Howard,
Thank you for both your lovely review and loyal custom for these last few years. We truly appreciate both and are pleased that we keep giving you reasons to come back.
Thank you also for your recommendations to others, a business is not built by advertising but by the words of thise who have experienced its service and shared that with others. We are what you and our other customers have created over the years.
We hope that you are enjoying your latest purchase and look forward to seeing you again in the future at www.fragrancehouse.co.uk
The fastest next day delivery ever…
The fastest next day delivery ever experienced. For a 50 p surcharge ordered Saturday delivered Sunday.
Really brilliant
2 de agosto de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for tyaking the time to leave us a review Nichols we really appreciate you doing so and sharing your experience with others.
I'm pleased to hear that you found our fast delivery option useful and as you can see we limit the cost to our customers as much as we can.
We look forward to seeing you in the future at www.fragrancehouse.co.uk and providing you with another great shopping experience
I am so pleased with my order
I am so pleased with my order. I was sceptical at first because it was less expensive but I can confirm my perfume is exactly what I ordered.
I sent an email with regards to Backorder and got a response within 2 days and perfume was dispatched exactly when they said. Will definitely order again :) x
5 de agosto de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for oyur review Tara we really appreciate you taking the time to leave it for us.
Thank you also for your first order, we know how sometimes people can wonder about a company they have never used before and its brilliant that you decided to give us a try.
We look forward to seeing you again at www.fragrancehouse.co.uk in the future
FragranceHouse
Easy to order, good price and swift delivery. Easiest create account I have come across. Royal Mail knocked on the door and left the item on the doorstep, I was at home so I could retrieve it straight away. Not Fragrance House fault but if I had been out I would not have best pleased.
Order #190232
22 de julho de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for taking the time to leave a review for us Lorriane, we truly appreciate this.
Very sorry to hear that Royal Mail just knocked and left your package outside. Your postie should have waited for you to answer and handed this directly to you - sadly though they are slowly becomng more like to other couriers :(
We hope that your loving your fragrance and look forward to seeing you again at www.fragrancehouse.co.uk
Really fast delivery
Really fast delivery, I purchased an 80,s classic Cacherel, it arrived very fast with a tester aswell,another classic drakkar noir
, lovely touch..
22 de julho de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for taking the time to leave us a review Paul, its always great to hear from our customers.
Cacharel Pour Homme is one of those iconic scents so a great choice, glad you also liked the Drakkar Noir sample, the team always try to ensure that any sample in someway matches the fragrance a customer has purchased as normally that it the type of scent they like.
Enjoy your fragrance and we look forward to seeing you again in the future
Excellent customer service
Excellent customer service. Updated several times from order to delivery.
Royal Mail delivery sooner than expected and delivered on time.
Bought Nina Ricci 30ml perfume.
Perfect size for holiday travel.
Good price.
Order also included a free perfume sample.
9 de julho de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for taking the time to leave us a review Janet, we truly appreciate your doing so.
Glad to hear that Royal Mail were on the ball, they cost more than other couriers which is why we subsidise the shipping cost, but generally offer the best service.
I hope that you enjoy your Nina on your travels and look forward to seing you again at www.fragrancehouse.co.uk in the future
Thank you for great service
Thank you for great service, quick delivery and a great product. Will be buying from you again
24 de junho de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your review, it's always great to hear from our customers and we hope that you are enjoying your purchase.
We look forward to seeing you back at www.fragrancehouse.co.uk in the future when we can once again offer you great prices and service
90ml perfume unmatched pricing!
I am so very pleased with the fragrance house ! It was my first ever purchase with them. The perfume arrived well wrapped with a fee sample. I regret not ordering from them before, mainly because their price for 90mls was better by a considerable amount than answer else. I will be ordering again. Thanks
11 de maio de 2026
Opinião espontânea
Resposta da fragrancehouse.co.uk
Thank you for your review and we're pleased that you loved our prices and service
Hope you enjoyed the free sample and we look forward to seeing you back in the future
BTW if you could please let us have your order number (enquiries@fragrancehouse.co.uk) taht would be great
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.