Fragrancekingdom Opiniões 

42
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love the way the website is set up, have picked up many of my past favourites. Very responsive when enquiring about fragrances, have requested if they will be able to stock more perfumes in th... Ver mais

Classificada 1 em 5 estrelas

If I could give Zero stars I would have. FAKE fragrances being sold as legitimate branded goods. No real returns tab on website, have to email requesting to open a returns case, still NO... Ver mais

Classificada 5 em 5 estrelas

I’m thrilled! The idea is brilliant—I ordered five luxury fragrances in 5 ml vials at an affordable price and I’m enjoying every single one. This way I can really tell which scents suit me and which... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've only bought one 5ml sample (Oligarch by Roja Parfums) so far, but it arrived in great condition and I was gifted a free sample with it. My only hope is that they'll add Royal Water to their... Ver mais


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

42 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(42)

26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Love the way the website is set up

Love the way the website is set up, have picked up many of my past favourites.

Very responsive when enquiring about fragrances, have requested if they will be able to stock more perfumes in the future, i do look forward to that.

As a fragrance enthusiast i really am happy I've found a way to enjoy small samples, whenever i am on the move.

Look forward to seeing what they have next.

10 de dezembro de 2025
Classificada 1 em 5 estrelas

If I could give Zero stars I would…

If I could give Zero stars I would have.

FAKE fragrances being sold as legitimate branded goods.

No real returns tab on website, have to email requesting to open a returns case, still NO reply.

If you want a dodgy smell alike there are dozens available at a price you'd expect for a fake, these guys are selling fakes at pretty much Retail prices, using the real branded images on the website, that DO NOT reflect what you receive.

All in all a SCAM.

DO NOT USE THIS WEBSITE.

4 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not genuine

Not a genuine product. I have used the original product for a year or so, this smells very different.

Unable to return as the returns policy is that you can only return if the seal hasn't been broken.

Take note peeps, if you know the original scent well, dont risk buying a decanted version.

I've learned my lesson.

6 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy

Very happy, product arrived quickly and packaged well. Would definitely recommend and use again.

14 de abril de 2026
logótipo da Fragrancekingdom

Resposta da Fragrancekingdom

Hi there,

Many thanks for your positive feedback. We're happy to provide you with the best products and hope to see you again really soon. :)

Classificada 1 em 5 estrelas

They delivered very late despite paying…

They delivered very late despite paying for premium delivery service.

8 de abril de 2026
logótipo da Fragrancekingdom

Resposta da Fragrancekingdom

Good evening,

Thanks for your feedback. You placed your order on the 8th April, your order was shipped on the 8th April and according to tracking it was received on the 9th April. I can't see how receiving it after a day of ordering can constitute late delivery.

Classificada 5 em 5 estrelas

excellent customer service

I appreciate the company a lot for your quick and helpful customer service when my first package got lost through the royal mail. I got the first package soon after due to a delay, but the replacement also arrived immediately.

The first one had a leaky container but since I had a replacement, there is nothing to complain about! Thank you for your excellent service, I will definitely visit again!

8 de abril de 2026
logótipo da Fragrancekingdom

Resposta da Fragrancekingdom

Hi there,

Many thanks for your feedback. We always aim to go the extra mile for our customers. We're happy that you received your order and in good condition and that you were happy with your fragrances. We'll look forward to seeing you next time :)

Classificada 5 em 5 estrelas

AMAZING SERVICE

They send out authentic fragrances i have had mine tested at it was a perfect match down to the oil percentage. They are very quick to sending out the decanted fragrances and they are kind enough to send free samples. :)

21 de março de 2026
Classificada 5 em 5 estrelas

Outstanding fragrance samples

Outstanding fragrance samples, the selection of samples i ordered were amazing. Went above and beyond as I requested a fragrance which was not listed and was provided this. I love that they have a lot of my old favourites in stock, tried and tested, bang on the money. Will recommend always. MP

22 de setembro de 2025
Classificada 2 em 5 estrelas

Decant watered down or possibly not genuine

I ordered a decant, unfortunately when sprayed i got a strong alcohol smell, then absolutely nothing. There was no smell, on my skin or fabric, and i sprayed on two different fabrics. I have an original sample of the scent I ordered from elsewhere to compare, and I knew immediately this decant is either not genuine, or watered down. I returned it and got my money back,the reason I was given was there can be differences between batches, however, in my 20 years of collecting perfume, and often repurchasing many over the years, ive never had such a difference between batches. I won't be coming back to buy more. You say you are perfume enthusiasts, well so am I, and I would never do that to anyone. Only thing you have going for you is fast posting, and it was packed well, and you refunded me, but you lack honesty.

25 de fevereiro de 2026
Opinião espontânea
logótipo da Fragrancekingdom

Resposta da Fragrancekingdom

Thank you for taking the time to leave such detailed feedback. While I am glad to hear that you were satisfied with the speed of our dispatch and the packaging, I am genuinely sorry to read that the product itself did not meet your expectations.

I completely understand your frustration. As a collector of 20 years, your nose and experience are invaluable, and I respect your assessment entirely. While batch variations can occur in perfumery, I acknowledge that the drastic difference you experienced is highly unusual and disappointing.

We pride ourselves on being enthusiasts, so it is concerning to hear that you felt our honesty was lacking. Please know that we take claims like this very seriously. We have checked the specific stock used for your decant to ensure there isn't a wider issue with that particular bottle.

I am glad our refund policy provided a resolution.

Classificada 3 em 5 estrelas

Good service but one perfume was…

Good service but one perfume was definitely off I am awaiting a refund

17 de fevereiro de 2026
logótipo da Fragrancekingdom

Resposta da Fragrancekingdom

Hi there,

Thank you for your email. We're sorry to hear that the fragrance did not meet your expectations. As you mentioned, fragrances can sometimes lose their scent or go stale over time.

We were awaiting your reply back to our email if you were happy with the refund. Nevertheless, we have now issued you a refund for the fragrances in question.

Kind regards,

Fragrance Kingdom

Classificada 5 em 5 estrelas

Overall excellent service

Overall excellent service, lots of genuine fragrance samples to choose from. Have added loads to my collection, allows me to test before committing to a big bottle. Will be back again

27 de setembro de 2025
logótipo da Fragrancekingdom

Resposta da Fragrancekingdom

Hey there, many thanks for your review. We aim to provide the best service and fragrance samples online. Waiting for your next order.

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