European customers BE CAREFUL ! I ordered a pair of sunglasses on June 8th (order number: FL4773). On June 15th, I received an email from the shipper stating that I need to pay €49 in customs d... Ver mais
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Leia as opiniões dos outros
Very poor service sent totally wrong sunglasses I then had to pay £6.90 for track and trace to return wrong glasses took 15 days and 3 emails for them to just refund me for the cost of the sunglasses... Ver mais
I am not sure if it is real , thinking of returning
How I wish, I had read these reviews before I wasted my hard earned money. Not only the Celine sunglasses I received were fake, they were damaged with Celine logo missing. After spending $561, I spent... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 5% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordering online was seamless and…
Ordering online was seamless and convenient.
Service quality was consistent and…
Service quality was consistent and professional throughout.
The sunglasses arrived well protected…
The sunglasses arrived well protected in their packaging.
Excellent service and communication
Excellent service and communication. Fast delivery as all over a very smooth process
Fake
Please stay as far as the east is from the west, this website is fake and everything they’re selling is fake, if you return the item don’t expect a refund the number don’t work communicate is horrible, please stay away from this website please I have to report them to my bank
Absolutely dreadful customer service
Absolutely dreadful customer service. Took weeks to get the shipping address correct, only to ship the glasses to an address that does NOT receive USPS mail. I originally provided my PO box and they said they were unable to ship to a PO BOX, then proceeded to ship USPS. Three weeks later nothing but empty apologies and promises of the issue being "worked on". Don't waste your time, money, or emotional wellbeing here.
Purchased Chanel Sunglasses for £180 6…
Purchased Chanel Sunglasses for £180 6 weeks ago. returned them straight away as they did not fit, by recorded delivery to the address on the website. The package has been received as sent recorded. But refusing to give a refund and avoiding any contact. The phone number on the website doesnt work. I have been dealing with "an Emma" by email but she is avoiding answering. This is a Bogus Company and Harry Omar the sole director and 100% shareholder should be ashamed of himself as a young entrepreneur treating his customers in this way. It all feels very fraudulent.
DO NOT USE.
I am not sure if it is real
I am not sure if it is real , thinking of returning
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