Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
At France Aesthetic, we specialize in providing authentic aesthetic medical supplies for both wholesale and retail customers. Our extensive product range includes dermal fillers, biorevitalization products, mesotherapy products, chemical peel solutions, advanced skincare products, dietary supplements, aesthetic equipment, as well as needles, cannulas, and threads for aesthetic procedures. We cater to clinicians, wholesalers, and individuals who demand the highest standards in beauty and aesthetic treatments. Our commitment to authenticity ensures that all our products meet the highest safety and efficacy standards, empowering professionals to deliver exceptional results.
França
3,9
14 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I highly recommend them, especially the lady called Mrs Salma Chmili , very helpful and caring
Thanks a lot
Resposta da France Aesthetic
Thank you very much for your kind recommendation.
We’re pleased to hear that Mrs. Salma Chmili was helpful and caring. We look forward to welcoming you again soon.
Site digne de confiance. Réactifs, disponibles. France aesthetic ne remonte pas forcément en premier dans les moteurs de recherche mais a des prix très compétitifs comparables à d’autres sites plus connus et même plus compétitifs que les laboratoires eux-mêmes pour certaines ref! J’ai toujours été très satisfaite, tant des produits que du déroulement de la commande et de la livraison. En tant que professionnel du medico-esthétique je recommande.
Resposta da France Aesthetic
Merci beaucoup pour votre confiance et votre recommandation.
Nous sommes ravis que nos produits, nos prix et notre service répondent à vos attentes. Au plaisir de vous accompagner à nouveau très bientôt.
موقع موثوق انصح به بشدة واشكر كذلك سيدة سلمى على حسن المعاملة
Resposta da France Aesthetic
Thank you very much for your kind words and recommendation. Your satisfaction means a great deal to us, and we look forward to serving you again.
I placed an order 10 days ago and it is still showing as “in preparation.” I have not received any tracking information, and my emails have gone unanswered.
The lack of communication is very disappointing. As a customer, I expect at least a response or an update on my order.
At this point, I feel completely ignored. I hope the company improves its customer service and communication, as this experience has not met expectations.
Resposta da France Aesthetic
Dear Amna,
Thank you for your feedback, and we sincerely apologize for the delay in communication.
The delay was due to a temporary disruption during the Easter holiday period, which unfortunately affected our response times and order processing. Please accept our sincere apologies. We have already reviewed this matter internally and taken corrective steps. So, we hope you use and enjoy your products.
Kind regards
I really appreciate the excellent customer service from France Aesthetic. This is my 4th order, and once again the delivery was quick and safe. I also used the Women’s Day promotion for this order, which allowed me to get the products at a discounted price and this was a great bonus. I love this store and will definitely continue ordering from them.
Resposta da France Aesthetic
Thank you so much for your kind words and for your continued trust in us. We’re very happy to hear that you were pleased with your order and that you could also enjoy the Women’s Day promotion.
Thank you again for your loyalty and support; it truly means a lot to us. We’ll be very happy to assist you with your future orders as well.
Great experience ordering from France Aesthetic. The website is easy to use, the product selection is impressive, and the prices are reasonable. My order arrived faster than expected and everything was packed carefully. They also run very good promotions from time to time, which makes the prices even more attractive. I highly recommend them.
Resposta da France Aesthetic
Thank you for sharing your positive experience with us! Your recommendation is truly appreciated, and we look forward to serving you again soon!
Fast delivery and reliable service. The prices are also very good. I’m very satisfied with my purchase. Thank you! 😊
Resposta da France Aesthetic
Thank you for your wonderful feedback. We appreciate your support and look forward to serving you again! 😊
I have been shopping with this company for half a year, and each time, I am satisfied. The website is good, the service is excellent, and the prices are great. They keep me updated regularly. I highly recommend this company!
Resposta da France Aesthetic
Thank you so much for your kind words! Your recommendation means a lot to us, and we're excited to continue providing you with great service. If there's anything else we can do for you, feel free to reach out!
After reading some negative comments, I was hesitant to order from France Aesthetic but I’m happy that i did. My order arrived with safe packaging and i got free delivery. The conversion i had with Salma Chmili was helpful. I will definitely continue shipping with this company
Resposta da France Aesthetic
Thank you very much for your trust and for taking the time to share your experience.
We truly appreciate your feedback. We are happy to serve you again and look forward to your next order.
I purchased a peeling product but never received a confirmation email. Although the payment was processed, the status of my order shows as "cancelled." and I have not received my product. I have contacted them several times by email and phone, but I have not received any response. This is highly unprofessional. I would not recommend buying from this website.
Resposta da France Aesthetic
Dear Customer,
Thank you for your feedback. After carefully reviewing your case, we would like to clarify the situation.
Two separate orders were created on our website. The first order, created on February 3, did not proceed to checkout and was not completed. As there was no further activity, the system automatically canceled this incomplete order, and a cancellation notification email was sent accordingly.
The second order, created on February 7, was successfully completed and confirmed.
Therefore, the cancellation email you received refers only to the first, incomplete order.
We kindly ask you to check your email inbox (including your spam folder), where you will find the confirmation email for your completed order.
We sincerely apologize for any confusion this may have caused and remain at your disposal should you need any further assistance.
Very professional and friendly service, competitive pricing and offers wide range of products available.
Salma Chmili, Sales Manager, is absolutely fantastic and a pleasure to work with.
Resposta da France Aesthetic
Thank you for your feedback. We are pleased to hear of your positive experience with our services and with Salma Chmili. We look forward to continuing to work with you!
Unfortunately, I have not received my order for over a month. I have also not received any response to my emails. The customer service is very disappointing, and I feel completely ignored as a customer. This is not the level of service I expected.
Resposta da France Aesthetic
Thank you for sharing your feedback. We are truly sorry to hear about the delay with your order and the lack of response .This is certainly not the experience we want our customers to have.
Please accept our sincere apologies for the inconvenience caused. We would like to look into this matter as a priority and provide you with a clear update and solution.
Kindly contact us at sales@france-aesthetic.fr or by phone/WhatsApp at +33 6 88 39 41 16, and include your order number so we can assist you as quickly as possible.
We appreciate your patience and thank you for giving us the opportunity to resolve this properly.
Resposta da France Aesthetic
Thank you for your feedback. We’re glad to hear that everything was satisfactory.
We appreciate your trust and look forward to assisting you again.
I bought 2 box of Sculptra of 2 vials each one. They send me the boxes opened with one vial and dont answer the email.
Do not buy on this website. It's a scam.
Resposta da France Aesthetic
Dear Mr. Cuco,
We acknowledge receipt of your review and wish to inform you that your accusations are not only completely unfounded but also defamatory.
We categorically reject your claim that we are “scammers.” Such an accusation is not only unjustified, but it also represents a serious violation of our reputation. We have handled your order with the utmost transparency and professionalism, as evidenced by the photographic records and the strict controls we apply to every shipment. Additionally, we can confirm that the boxes were securely sealed during dispatch, and no issues were detected during the preparation and shipping process.
However, we would like to clarify that all our products are sourced directly from the official laboratory, and each shipment is handled with the greatest care and precision. We take great pride in ensuring that our products meet the highest standards of quality.
Furthermore, It is important to highlight that we did indeed respond to your email from June 4th, to which you also replied. Therefore, we kindly ask you to refrain from making defamatory statements, as your claims about a lack of response are completely false.
It is unacceptable that you would make such unfounded accusations.
We sincerely hope that we can move forward with mutual respect and professionalism.
Sincerely,
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
