We love your cereal bars in our house although none of us is on a 'free from' diet. They are very filling and utterly delicious. Best cereal bars for us! Thanks 👍
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Leia as opiniões dos outros
I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchase... Ver mais
The Products are excellent and as a good as ever but delivery of my recent order this time was seriously delayed. I contacted help and did receive a reply with the reason for delay, which was apparent... Ver mais
A empresa respondeu
Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without... Ver mais
A empresa respondeu
Informações sobre a empresa
- Produtor de alimentos
- também em
- Fábrica de farinha
- Fornecimento de produtos alimentares
- Loja de produtos para padaria
- Produção de produtos alimentares
Escrito pela empresa
Freee offers a whole range of gluten free foods, from Flour to Baking Mixes, Breakfast Cereals to Pasta and much more. As Freee, we are still creating new products, each driven by our same original vision to make gluten free living simpler. Our aim is to not only share our gluten free expertise, but to bring back the joy and pleasures of home baking and cooking, and the freedom to have fun experimenting in the kitchen again - for anyone living gluten free. Freee is part of the Doves Farm Foods Ltd family established in 1978. Products can be purchased through many supermarkets, convenience shops or directly via the website.
Informações de contacto
Reino Unido
- freee-foods.co.uk
3,9
Bom
87 opiniões
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We love your cereal bars in our house…
We love your cereal bars in our house although none of us is on a 'free from' diet. They are very filling and utterly delicious. Best cereal bars for us! Thanks 👍
21 de setembro de 2026
Fruit & Fibre Gluten Free Flakes are Awful
Organic Fruit & Fibre Gluten Free Flakes are absolutely awful, the "flakes" are hard, thick and tasteless and there is hardly any dried fruit in them, this is one of the worst cereals I've ever had and their customer service is also atrocious and very dismissive. Also they did not offer to send a replacement at all, they wanted to close the compliant and do nothing. Only after lots of emails and a negative review here they offered that. Dishonest arrogant company I'll never buy from them again.
18 de setembro de 2026
Opinião espontânea
Resposta da Freee Foods
Thank you for sharing your feedback. We’re sorry to hear that the Fruit & Fibre Flakes did not meet your expectations.
We took your concerns seriously and investigated the batch details you provided, including checking our retained sample from the same batch. Our checks found no issue with the quality of the flakes or the distribution of fruit, and the retained sample was within specification.
We also offered to send you a replacement product so that you could compare it with the pack you purchased and help us establish whether there was an issue specific to your original pack. We have not been able to arrange this as the offer has not been taken up.
We understand that taste and texture are personal preferences, and we’re sorry that this particular cereal was not to your liking. However, we do want to reassure customers reading this review that your concerns were investigated and we did offer a further product to help resolve the matter.
We’re a small Customer Services team and are always happy to investigate genuine product concerns and listen to customer feedback.
Kind Regards,
FREEE Customer Services
Products Excellent. Last Order Delivery A Problem
The Products are excellent and as a good as ever but delivery of my recent order this time was seriously delayed. I contacted help and did receive a reply with the reason for delay, which was apparently due to IT issues. As a positive it was promptly sent after my enquiry and the products in my order were as good as ever.
22 de agosto de 2026
Resposta da Freee Foods
Thank you for your lovely feedback. We’re glad to hear your order arrived and that you’re pleased with the products as always.
We’re sorry again for the delay with this order, and we appreciate your patience while we resolved the issue.
If you ever need any further help, please do let us know. We’re always happy to help!
Kind Regards,
FREEE Customer Services
The customer after care is excellent…
The customer after care is excellent and my query was dealt with quickly and efficently
22 de agosto de 2026
Resposta da Freee Foods
Thank you so much for your lovely feedback! We’re really pleased to hear that your query was dealt with quickly and efficiently, and that you were happy with the support you received.
If you ever need any further help, please don’t hesitate to get in touch. We’re always happy to help!
Kind Regards,
FREEE Customer Services
Poor quality flour for gluten free…
Poor quality flour for gluten free goods. I decided to give this a try instead of using my usual brand (Juvela). The texture is very crumbly, gritty and dry and the scones I made just fell apart when cutting so not able to use. Definitely would not use again as it is a waste of the other ingredients, particularly when there are other flour products on the market that do make great baked goods.
30 de agosto de 2026
Opinião espontânea
Resposta da Freee Foods
Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the results when using our gluten free flour.
The crumbly, gritty and dry texture you describe doesn’t sound right, and we’d really like the opportunity to look into this further for you. If you could contact us through our contact form at https://www.freee-foods.co.uk/contact-us/ with some further details about the flour you used, we’d be happy to investigate this with you.
We hope you’ll give us the opportunity to look into what happened and help where we can.
Kind Regards,
FREEE Customer Services
Great products.
23 de julho de 2026
Ruined an excellent product
Their gluten free brown rice pasta used to be my absolute favorite pasta. It was the best gluten free pasta you could buy. Then they changed the recipe... Still £4 a bag 😳 and is now honestly the worst pasta ever, can't even finish the bag, its like chewy, tasteless glue. I'm assuming they tried to make it more cheaply as it shrunk aswell? Bad decision. I will never buy it again.
15 de julho de 2026
Opinião espontânea
Resposta da Freee Foods
Thank you for taking the time to leave your review. We're very sorry to hear that your recent experience with our Brown Rice Pasta was so disappointing, especially as it was previously your favourite.
We are aware that some customers have experienced changes in the texture and cooking performance of our Brown Rice Pasta. This is the result of natural variation in the brown rice harvest. As our pasta is made from 100% brown rice, seasonal differences in the crop, influenced by growing conditions, can affect the starch and protein composition of the grain, which in turn impacts the finished pasta.
We want to reassure you that the pasta remains completely safe to eat, and we have been working closely with our supplier to address the issue. We have also introduced additional quality checks on incoming batches to ensure the pasta performs to the standard our customers expect before it reaches our shelves.
We're sorry that your experience fell below those expectations, and we appreciate you taking the time to share your feedback. Hopefully our new batches will improve your expectations.
Brilliant cook book
Brilliant cook book bought from Freee online, with plenty of recipes using Freee flour.
22 de março de 2026
Great price
Great price, easy to order, quick delivery.
And makes yummy bread too.
21 de junho de 2026
Everything I ordered was in the box and…
Everything I ordered was in the box and it was delivered on time
22 de maio de 2026
Bad Customer Service
Good produce, however bag of flour split in transit. Contacted to arrange replacement but did not receive a reply.
22 de abril de 2026
Resposta da Freee Foods
Hi Gill, we are always happy to help in cases like this, please do get in contact with us via our contact form so that we can solve this for you ASAP: https://www.freee-foods.co.uk/contact-us/
Order arrived promptly and complete.
22 de abril de 2026
….i still haven’t received it yet?!
21 de abril de 2026
Resposta da Freee Foods
Hi Sally, If you're still yet to receive your order please do contact us on our contact us form so that we can help you ASAP! https://www.freee-foods.co.uk/contact-us/
Easy to order and quick delivery
Easy to order and quick delivery.
My wife being celiack she’s able to eat the freee bars
19 de fevereiro de 2026
Ordered and delivered very easy and…
Ordered and delivered very easy and quick.
22 de janeiro de 2026
Delicious Dumplings
Was really missing dumplings with a stew or casserole and they really hit the spot.My gluten eating family love them too
22 de janeiro de 2026
The delivery was in good time and the…
The delivery was in good time and the flour well packed. But we were not impressed with the delivery company leaving the parcel outside and not in our safe place.
23 de dezembro de 2025
Discovering my I.B.S diagnosis and the…
Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without any worries. The variety of products you offer is outstanding, and the delivery service is impressively fast.
16 de dezembro de 2025
Opinião espontânea
Resposta da Freee Foods
Thank you so much for your kind words Jimmy, we are so glad we are able to change your life for the better!
Thanks,
Customer Services Team
Doves Farm Foods LTD
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