Freee Foods Opiniões 

87
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We love your cereal bars in our house although none of us is on a 'free from' diet. They are very filling and utterly delicious. Best cereal bars for us! Thanks 👍

Classificada 5 em 5 estrelas

I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchase... Ver mais

Classificada 3 em 5 estrelas

The Products are excellent and as a good as ever but delivery of my recent order this time was seriously delayed. I contacted help and did receive a reply with the reason for delay, which was apparent... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Produtor de alimentos
  2. também em
  3. Fábrica de farinha
  4. Fornecimento de produtos alimentares
  5. Loja de produtos para padaria
  6. Produção de produtos alimentares

Escrito pela empresa

Freee offers a whole range of gluten free foods, from Flour to Baking Mixes, Breakfast Cereals to Pasta and much more. As Freee, we are still creating new products, each driven by our same original vision to make gluten free living simpler. Our aim is to not only share our gluten free expertise, but to bring back the joy and pleasures of home baking and cooking, and the freedom to have fun experimenting in the kitchen again - for anyone living gluten free. Freee is part of the Doves Farm Foods Ltd family established in 1978. Products can be purchased through many supermarkets, convenience shops or directly via the website.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(87)

24 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good products, high delivery fee

This time I was sent the wrong item, a 4 bar box instead of an 18 bar box. It took a few days to rectify as customer service take over 24 hours to respond. Lovely products but the delivery fee is too high for one or two items.

23 de outubro de 2025
Classificada 2 em 5 estrelas

Missing items

Been using Freee for sometime now but last order had items missing this was delivered on 22nd September.
Have filled enquiry form and sent emails but have had no reply to any of them so far.
This is first time have had problems though.

6 de outubro de 2025
Opinião espontânea
logótipo da Freee Foods

Resposta da Freee Foods

Dear Steve

Thank you for your continued support and for bringing this to our attention. We are really sorry to hear that items were missing from your order delivered on 22nd September and that you have not received a response to your enquiry. That is definitely not the experience we want for our customers.

We have looked into this and can confirm that a replacement has been raised and should be with you shortly. We are very sorry again for the inconvenience and delay and really appreciate your patience while this was being sorted.

If you have any further questions or need assistance please feel free to reach out and we will be happy to help.

Kind Regards,

Freee Foods Team

Classificada 4 em 5 estrelas

left an item out haven't replied to…

left an item out haven't replied to enquiry form

Edit: eventually got in touch and sent out replacement

21 de setembro de 2025
logótipo da Freee Foods

Resposta da Freee Foods

Dear Vickie,

Thank you for taking the time to provide your feedback. We apologise that an item was left out of your order and that your enquiry form was not responded to promptly. The missing item has now been sent and should be with you shortly.

If you have any further questions or concerns, please do not hesitate to get in touch directly. We appreciate your patience and hope to provide you with a better experience in future.

Kind Regards
Freee Foods Team

Classificada 2 em 5 estrelas

we often buy the 500g brown rice pasta…

we often buy the 500g brown rice pasta for the considerable price of €6.70. We recently ordered the same product to find they have changed the packaging in order to reduce the quantity to 400g but keep the same price. Is €6.70 not already quite steep for 500g??? just a bit depressing really

9 de setembro de 2025
Opinião espontânea
logótipo da Freee Foods

Resposta da Freee Foods

Dear Ian,

Thank you very much for taking the time to share your concerns and for your continued support of our brown rice pasta. We fully appreciate your disappointment regarding the recent change from 500g to 400g packaging. Please be assured that our recommended retail price has been adjusted accordingly to reflect the new product size. However, individual retailers set their own prices, and we have no control over how these are applied at the point of sale.

We sincerely regret any frustration this may have caused and remain committed to providing the highest quality products to our customers.

Your feedback is invaluable to us, and we thank you once again for bringing this matter to our attention.

Kind Regards
Freee Foods Team

Classificada 5 em 5 estrelas

I.B.S and gluten free sufferer

Having suddenly found out that I have I.B.S and have to go gluten free, your company were a God send.
To be able to eat bread and cook dishes that require flour, I'm now able to eat.
Excellent choice of products and quick delivery.

23 de junho de 2025
Classificada 1 em 5 estrelas

problems has now been resolved.

Terrible package resulted in broken bags paid for 30 got 29 plus 3 broken bags can’t speak to anyone to tell them the problem I am a regular customer very disappointed

Pleased to say Freee Foods have since apologised and I'm waiting for delivery. I do Love their produce, and will certainly be ordering again in the near future. Thank You.

23 de maio de 2025
logótipo da Freee Foods

Resposta da Freee Foods

Dear James,

We're truly sorry to hear about your recent experience and understand how frustrating this must have been—especially as a loyal customer. Receiving fewer items than ordered, along with damaged ones, is not the level of service we strive to provide.

Please accept our sincere apologies for the inconvenience. We'd like to make this right. I have passed your order details to our orders team who will be in-touch to help.

Kind Regards,
Freee Foods Team

Classificada 5 em 5 estrelas

Prompt delivery of lovely goods

Prompt delivery of lovely goods.
Needs an extra layer of packing as the items moved and one packet split, first time this has happened so not going to reduce satisfaction level.

22 de maio de 2025
Classificada 5 em 5 estrelas

The speed of delivery

The speed of delivery was quick and efficient. No problem with my order at all. I got a little confused and went to Doves Farm I think they should put a little note on that website to tell you to go to Doves Farm Freee if you need Gluten Free. Now I have new bread maker I a back to making my own.

22 de maio de 2025
Classificada 4 em 5 estrelas

Most of my order was fabulous for the…

Most of my order was fabulous for the gluten free pasta and breakfast cereal with no nasty additives. The Chocolate Chip Cookies are way over baked and so hard I couldn't bite into them and a struggle to break one in half with my hands.

22 de maio de 2025
Classificada 5 em 5 estrelas

First class

From ordering to delivery it was smooth sailing. The website was easy to navigate and very simple to use. The delivery was quick and I loved that there wasn’t too much packaging. Highly rate.

22 de abril de 2025

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais