I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me a... Ver mais
A empresa respondeu
The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't alway... Ver mais
A empresa respondeu
Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescri... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre FreeShipping.com
Escrito pela empresa
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Informações de contacto
P.O Box 303, 06067, Rocky Hill, Estados Unidos da América
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Aceitável
6 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use
Easy to use. Saved a great amount of money over the years that I have been using FreeShipping.
16 de abril de 2026
Resposta da FreeShipping.com
Thank you for sharing your experience, Robert! We’re glad the process felt simple, saving money shouldn’t be complicated.
Resposta da FreeShipping.com
Thank you for your kind words about our team, Lorraine! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
I’ve been a member for over 12 years…
I’ve been a member for over 12 years now. Very easy to use, great customer service (you can speak with a human) and the savings do add up! A great advantage is that you don’t have to “buy up” to get to the threshold for free shipping offered by the retailer. You can just purchase what you need! Well worth the monthly fee if you do any online shopping. Two thumbs up!
16 de abril de 2026
Resposta da FreeShipping.com
Thank you for sharing your experience, Sharon. We love hearing that you’re seeing real savings. You shouldn't have to spend more to save more!
It makes my wife happy too.
I’m going be ordering things anyhow. This site helps me save money.which even makes my wife happy. I earned enough in this single month to cover the cost of free freeshipping for the entire year. So everything I earn for the other 11 months is profits. I had a few orders that didn’t automatically give me my 10%. It took one email and my credit was there. So excellent Customerservice.and I no longer get a different product rather then the one I actually want because of shipping costs. So I will continue to use the program!
16 de abril de 2026
Resposta da FreeShipping.com
We truly appreciate your kind words about our team, Fred! We're always here to help you maximize your savings. Happy wallet, happy wife, happy life!
Resposta da FreeShipping.com
Thank you for sharing your experience, Wanda. The savings will be even more awesome!
Don’t get my package sometimes and…
Don’t get my package sometimes and don’t get my money back I’m going to stop ordering from you all i even messaged you all don’t get a message back I done ordered a lot from you all.
16 de abril de 2026
Resposta da FreeShipping.com
Hey Clara, we'd love to clarify the structure of our program. FreeShipping.com is a membership program that helps you save money with Cash Back and Rebates when shopping online. We're not a shipping service, so we don't control the delivery of your items. You will need to contact the store you shopped from or the delivery service for the status of your packages. If you have any further questions, our customer service team is standing by at CustomerService@FreeShipping.com.
Resposta da FreeShipping.com
Thank you for the Feedback, Tara. We're glad you're enjoying your membership!
Resposta da FreeShipping.com
Thanks for giving us a try, Michael. We appreciate your feedback! If you have any questions or want to learn more about the program and how to maximize your savings, please reach out to CustomerService@FreeShipping.com, where our dedicated customer service team is ready to help.
It's an excellent way to save on…
It's an excellent way to save on shipping cost & discounts.
16 de abril de 2026
Resposta da FreeShipping.com
We appreciate you being part of the FreeShipping.com community, Isaac, and we look forward to helping you save even more on your next purchase!
Resposta da FreeShipping.com
Thank you for sharing your feedback, Y. We're continually looking for ways to increase member savings, but we understand that everyone's shopping habits are different. We'll be here if you ever change your mind!
I love freeshipping but could be improved
I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for cash back to be put in the savings account, and 2) the flat $10 reimbursement rate. I believe that that should be increased especially since postage rates have gone up significantly. More importantly is that a monthly fee is incurred for this offer, but we should be able to at least break even.
17 de abril de 2026
Resposta da FreeShipping.com
Thank you for sharing your experience, Arnette, we truly appreciate the feedback! In some cases, the delay you're seeing in your Savings Center could be caused from the shopped at store, but we'd love to look into it for you and clear it up for your future orders. Reach out to CustomerService@FreeShipping.com and we'll be happy to check things out. Additionally, we're continually looking for ways to increase your savings as shipping costs continue to rise and we'll pass this suggestion onto our team.
They only pay out once a month
They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me and companies like this prey on that and take advantage of the fact that people are too tired to pursue what's rightfully owed to them because they have all the time and money in the world to bullshit us. Don't bother signing up unless you like throwing money away.
1 de março de 2026
Opinião espontânea
Resposta da FreeShipping.com
Hey Lana, we’re so sorry for the frustration this issue has caused and thank you for letting us know! We know how important it is to see your savings track properly, and clear communication is an upmost priority. We'd love to help you clear this up and identify if there are any eligibility issues with your orders that may be causing this delay. We can't look up your membership from here, but please email CustomerService@FreeShipping.com and let them know you are coming from Trustpilot and we will keep an eye out for you!
Scam - stay away!
Scam! Do not sign up. It was listed as a delivery rebate on a reputable floral website I was buying an arrangement on. I went through the registration, it charged me $2 for the trial on PayPal but wouldn’t give me the delivery fee rebate eventhough it clearly said on THIS order.An error came up that couldn’t process the rebate promptinfg me to call customer service. I called the number on the error message and first they tried telling me I never was charged the $2, so my membership wasn’t active. I asked for a supervisor and had my PayPal account open and was able to prove that was wrong. They apologized and said account is active, but you won’t get money back on your current order. Saying “you don’t get a rebate on the purchase you’re making, it’s usually on the next purchase when you sign up.” How could a supervisor not know the terms of service and online ads that generate registrations? I signed up because there was a link for a rebate on the current order that I was in the middle of processing. My mistake for believing - too good to be true!
14 de abril de 2026
Opinião espontânea
Resposta da FreeShipping.com
We understand your frustration and we’d love to get to the bottom of it for you, Christina. If you reach out to CustomerService@FreeShipping.com we'd be happy to look further into this situation. We'd love the chance to show you that FreeShipping.com is worth believing in. We’ll be standing by, ready to help!
I am not getting my earned cashback
I am not getting my earned cashback. I keep having to call every month and then search and email receipts to get the correct compensation. I keep getting people who can't seem to do anything about the problem, and then the can gets kicked down the road to someone who will email back or call back, even if I ask to speak to a manager or supervisor. Considering that we have to pay monthly for this service, it is unacceptable to keep getting the run-around like this month after month, year after year.
8 de novembro de 2025
Opinião espontânea
Resposta da FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback! We appreciate your patience and continued membership. We know how important it is to see your savings track properly, and it is a top priority to our team. We'd love to help you clear this up and identify if there are any eligibility issues with your orders or anything else that may be causing repeated delays. We can't look up your membership from here, but please email CustomerService@FreeShipping.com and let them know you are coming from Trustpilot and we will have them keep an eye out for you!
Free shipping is a great company
Free shipping is a great company. You receive the cash back in a timely manner.
12 de março de 2026
Resposta da FreeShipping.com
Thank you for your kind words about our team, Thomas! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
I do not want to use this service
I do not want to use this service, and I do not want them to take money from my account!
8 de abril de 2026
Opinião espontânea
Resposta da FreeShipping.com
Hey Thomas, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We will process your cancellation right away.
Resposta da FreeShipping.com
We love hearing that you’re enjoying the program, Iris. Make sure you check out our other benefits, including Shipping Rebates, Food Delivery Rebates and Price Protection!
Scam takes money
This is a scam i ordered cologne from Bloomingdale’s and this came up and now i been charged 2$ then a week later 19$ called them they need to be reported for deceptive practices
3 de abril de 2026
Opinião espontânea
Resposta da FreeShipping.com
Hey Jerry, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
Resposta da FreeShipping.com
Welcome to FreeShipping.com! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
Resposta da FreeShipping.com
Hello Dawn, we understand your concern and we’d love to get to the bottom of it for you. To protect your privacy, please email us at CustomerService@FreeShipping.com to provide us with further details so we can locate your account. We’ll be standing by, ready to help!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.