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Free the Sheep Opiniões 

246
•
TrustScore: 4 em 5

4,0

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Classificada 1 em 5 estrelas

This company deletes comments on social media from customers who have had issues with their orders including non-delivery, incorrect order and lack of customer service communication. There is no w... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Most of the money for this company seems to have gone to marketing and not nearly enough for customer service or getting the product out in a reasonable time. All my items were in stock, it has been m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am 5' 2" so I got that length and it fits wonderfully. The weight isn't too much and it's soft both inside and out. I've washed it due to the factory smell that came with it and by following the int... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa
  2. também em
  3. Loja de moda feminina
  4. Loja de moda masculina

Escrito pela empresa

Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

246 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 63% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(246)

241 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Treat Yo Self to Whimsy!

If you are on the fence about making the purchase, just make the purchase! I ordered two of the Eden Hoodies, one in obsidian black and one in arcane dark purple and I LUV them!!!!! I'm currently wearing the purple and it is gorgeous, makes me feel cozy and relaxed, and totally full of whimsy. Free the Sheep is doing it right! Quick ordering online, and delivered so fast and boxed up with care. The hoodies come in a nice wrapping, suitable for reusing. No issues at all, so do yourself a favor and buy the dang thing!

13 de abril de 2026
Classificada 1 em 5 estrelas

Item arrived soiled

Item arrived soiled. Pending YOUR reply.

13 de abril de 2026
logótipo da Free the Sheep

Resposta da Free the Sheep

Hi Robert,

We’re so sorry to hear your item arrived in that condition — that’s absolutely not the experience we want for you.

Our team would love the chance to make this right as quickly as possible. We’ve also responded to your email so we can assist you further there.

Thank you for bringing this to our attention, and we appreciate your patience while we work on this for you.

Classificada 5 em 5 estrelas

The feel of the product once put on was…

The feel of the product once put on was amazing. I was in a bad mood when i got home and was calmer as soon as i wore it

13 de abril de 2026
logótipo da Free the Sheep

Resposta da Free the Sheep

We're happy to hear that our product's feel had such a positive impact and helped to improve your mood. Thank you for sharing your experience with us!

Classificada 3 em 5 estrelas

Shipping took longer and there were no…

Shipping took longer and there were no updates . I had ordered some ponchos from Ecuador (south america) a day after I ordered from California. The ponchos arrived a good 2 or 3 days before I finally got an update on the eden hoodie. The hoodie itself feels nice and soft , has that factory smell which is normal . My biggest gripe is the unnecessary leather tag they sew onto the hood .. just why ? It looks so goofy and out of place. I just unstitched it off but ended up pulling a few strands from the hood itself. All this is avoidable if there's an option to not have it there in the first place

12 de abril de 2026
Classificada 1 em 5 estrelas

Delivery issues. No answers.

Delivery costs exhorbitant. I asked to cancel the order and got no answer. No reimbursement. Delivery seems to be on the way, but there's no tracking, and it's been two weeks. Terrible.

12 de abril de 2026
logótipo da Free the Sheep

Resposta da Free the Sheep

Hi Alexandre,
We’re sorry for the inconvenience. Upon checking, your order got shipped before we could cancel it.
If you need any further assistance, please feel free to email us and we’ll be happy to help.

Classificada 5 em 5 estrelas

The Perfect Wearable Blanket Cloak

Wow it arrived so fast!! And my Eden Hoodie (big cozy wearable blanket cloak snuggle fest) is perfect. It is the most gorgeous blue color and the fit is perfect. I wasn't sure if the weighted part would be as nice when just walking around, but nope, it's not a problem. It keeps it from going places you don't want it to actually. And when you sit or lay down, it drapes over you so wonderfully and you can easily retreat under it with only your head poking out if you want. And so soft...I am a happy happy happy, and warm, delighted customer.

9 de abril de 2026
Classificada 5 em 5 estrelas

Versatile and comfortable.

Repeat purchaser. My Aether Hoodies and Sweatpants are an exact color match to my Eden Hoodies. I wear the Eden Hoodie over them for added warmth and comfort, or separately. Well crafted, great quality. Unique. Highly recommend.

20 de abril de 2026
Classificada 4 em 5 estrelas

Love the product

Love the product. Had some issues due to late response from their customer support team. Double check that your shipping info is right everyone!

31 de março de 2026
logótipo da Free the Sheep

Resposta da Free the Sheep

We're glad you love the product! We apologize for the slow response from our support team. We appreciate your feedback and the reminder to double-check shipping information.

Classificada 3 em 5 estrelas

Loose stitching

I just opened it and there’s 2 spots that have loose stitching.

14 de abril de 2026
logótipo da Free the Sheep

Resposta da Free the Sheep

We appreciate your feedback and we're sorry to hear about the loose stitching. We will look into this to ensure better quality.

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