This company deletes comments on social media from customers who have had issues with their orders including non-delivery, incorrect order and lack of customer service communication. There is no w... Ver mais
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Leia as opiniões dos outros
Most of the money for this company seems to have gone to marketing and not nearly enough for customer service or getting the product out in a reasonable time. All my items were in stock, it has been m... Ver mais
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I am 5' 2" so I got that length and it fits wonderfully. The weight isn't too much and it's soft both inside and out. I've washed it due to the factory smell that came with it and by following the int... Ver mais
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In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.
Informações de contacto
Estados Unidos da América
- info@freethesheepco.com
- freethesheep.com
4,0
Bom
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 63% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The three hoodies I purchased are sized…
The three hoodies I purchased are sized rather small. Every thing I own is XXL. These are more like xl. Why is the zipper on the wrong side?????
17 de abril de 2026
Resposta da Free the Sheep
Hi Kenneth,
Thanks for sharing your feedback, we appreciate you taking the time to let us know. We’ve already followed up with you via email regarding this.
We hope to hear from you soon so we can assist you further and help get this resolved.
Resposta da Free the Sheep
We're so happy to hear that you find our product great and comfy! Thank you for sharing your positive experience with us.
Quality Eden hoodie
Quality Eden hoodie. The reason for 3 stars is because one of them had a stain. And loose string ends from the stitching. I may be nitpicking but these hoodies are not cheap. With that being said the overall quality seems well made. Another issue is the neck hole is too small and constructive. Also wish the hood was bigger. I ordered 2 Eden hoodies on sale. My son loves his. I am happy overall with mine.
13 de abril de 2026
Well made, better than an Oodie
Size was a little big but thats on me for not getting a smaller size. Very warm, well made, and shipped pretty quick
2 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you find it warm and well-made! We appreciate your positive feedback and are glad it shipped quickly. We know sizing can be tricky sometimes.
My hoodies arrived quickly and they are…
My hoodies arrived quickly and they are now my favorite things to wear around the house. My daughter loves hers too!
16 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that your hoodies arrived quickly! It's wonderful that you and your daughter find them so comfortable to wear. Thank you for your positive feedback.
Softest blanket hoodie ever
Softest blanket hoodie ever, arrived faster than expected which is always a plus.
14 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you find our blanket hoodie so soft! We appreciate your positive feedback and are glad it arrived quickly for you.
Good quality 👌
The product was delivered safely as promised. Really good quality. Might order again!
11 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that the product was delivered safely and that you found it to be of good quality. Thank you for your positive feedback; we appreciate it!
Very nice quality
Very nice quality, shipping time is as mentioned in the website
The price range even with discount is on the expensive side so maybe you can adjust your prices
11 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you appreciate the quality and shipping time. We value your feedback regarding the price and will consider it as we review our pricing structure.
Quick delivery and I LOVE the product
Quick delivery and I LOVE the product. so warm, cozy and comforting
14 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you love the product! Thank you for letting us know it's warm, cozy, and comforting, and for the quick delivery feedback.
its just a giant sweater.
its just a giant sweater.
plus, it is warm
negative, doesnt change mood or help in anyway in that regard
14 de abril de 2026
Resposta da Free the Sheep
Hi there,
Sorry to hear that—it sounds like it didn’t quite meet your expectations in terms of its intended effect. We appreciate your honest feedback and will pass it on to our team.
Love it so so so confortable
Love it so so so confortable
To bad some colours are not available otherwise I will buy a second one for me and my wife
14 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you find it so comfortable! We appreciate your feedback regarding the color availability, and we will consider it as we plan our future stock.
The cloak is soooo soft
The cloak is soooo soft, the purple color is gorgeous. I have been enjoying it's coziness all week and I plan to continue! Well done!
13 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you find the cloak so soft and love the purple color! It's great to know you're enjoying its coziness. Thank you for your positive feedback!
Product is as advertised
Easy ordering, delivered without issue, great quality product
9 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you found ordering easy and the delivery seamless. We appreciate your feedback on the product quality!
Nice staff and quality product
The customer service staff was nice and helpful. I was really happy with my order. It feels high quality and really nice, and most importantly looks cool. I will most likely be ordering another one or two in the future.
9 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you were pleased with the customer service and your order. It's great to know that you find the product high quality and cool. We appreciate your intention to order again in the future.
Super high quality
Super high quality, love the weighted feel and its perfect for balcony sitting on cold windy mornings
13 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you find the quality superb and appreciate the weighted feel! Thank you for sharing how it enhances your balcony experience on chilly mornings.
Eden hoodie is the best
Excellent communication, fast delivery and a product I couldn’t be happier with. Well done everyone at Free the Sheep!!!
22 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you're pleased with the communication, fast delivery, and product. Thank you for your positive feedback; we appreciate it very much!
I wear it all the time around the house
21 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you enjoy wearing it at home. Thank you for letting us know, we appreciate your feedback!
Purchased Eden for autistic adult
Purchased Eden for autistic adult. Great weight, soft and calming in the light blue color! They love it! Thank you :-)
14 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that Eden provides a calming experience for your loved one! Thank you for sharing that the weight and color are beneficial.
Resposta da Free the Sheep
We're so happy to hear that your son loves it! Thank you for sharing this positive feedback with us; we appreciate it.
Resposta da Free the Sheep
We're happy to hear that you loved the product and had a good delivery experience. Thank you for your positive feedback!
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