Tried to cancel order repeatedly immediately (literally minutes) after placing due to issues with shipment. I contact customer services repeatedly and got no answer. Order continues to get processed... Ver mais

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Leia as opiniões dos outros
I am 5' 2" so I got that length and it fits wonderfully. The weight isn't too much and it's soft both inside and out. I've washed it due to the factory smell that came with it and by following the int... Ver mais
A empresa respondeu
In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and... Ver mais
A empresa respondeu
You have you marketing, I have my unmasking journey, and we joined in a B2C union were both people walked away satisfied. I already attended a costume party with my family as Jedis and I am walking ar... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.
Informações de contacto
Estados Unidos da América
- info@freethesheepco.com
- freethesheep.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 62% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lack of communication or updates from…
Lack of communication or updates from the process with my order, but the product itself is amazing.

Resposta da Free the Sheep
Better than advertised
The company got me the product very fast. I got it for my wife's birthday and she practically hasn't taken it off since. The quality is superb and the weighted blanket exceed my expectations. I will buy from this company again and unreservedly recommend it!

Resposta da Free the Sheep
One of the best things I’ve ever got
One of the best things I’ve ever got! It’s so soft and warm.

Resposta da Free the Sheep
Super customer service and amazing…
Super customer service and amazing product. Bought 7 over the last year for family and fo myself.

Resposta da Free the Sheep
Great experience
Fast shipping, the buy 1 get 1 half off sale helped me to be more able to afford buying them, every time I saw an add for the product it just looked so comfortable. Item is well made and oh so cozy. The first time I had it on I was sitting on my couch watching a movie and I was asleep in about 10 minutes. The weight of the fabric is perfect. My girlfriend and I love these Eden hooded blankets.

Resposta da Free the Sheep
Not very hospitable
I was informed that my product would be out for delivery by the last week of July, within the first week of August at the latest. I’ve ordered my product in June and I have gotten generic responses. When asked for an update, it was communicated that I ordered something on pre order which I absolutely do not recall and that I ordered something that could have been a new size so they were behind. Not 100% aligned but ok. I truly wish there was more resources about hospitality and follow up for people who’ve communicated and expressed concern regarding the customer experience.

Resposta da Free the Sheep
Soft and Cozy
The hoodie fits perfectly is nice and comfortable and it doesn’t get too hot when I wear it for long periods of time!!

Resposta da Free the Sheep
Loving it, but just one thing…
It came exactly a week after I ordered it, and it’s so comfy. It’s perfectly weighted, and I was able to sleep in it on the first day. The one thing I wished about it was that the hood was bigger. I was really hoping it would give a wizard vibe when I got it, and it does. It looks great with the hood down, but with it up it kind of fits like little red riding hood (I got the red one). I still don’t regret buying it, one of my favourite impulse purchases so far.

Resposta da Free the Sheep
There's not much to say
There's not much to say, it's just genuinely an amazing hoodie

Resposta da Free the Sheep
Requested support for a damaged zipper…
Requested support for a damaged zipper with no follow up

Resposta da Free the Sheep
One of my children bought 2 of these…
One of my children bought 2 of these cloaks last year and I by chance, saw them advertised one sale. I got one for myself and I can't wait for winter to use it. Well, being in New England, maybe late fall. The weight in nice and the color is perfect. I'm very happy with the purchase.

Resposta da Free the Sheep
Easy to use website and the shopping…
Easy to use website and the shopping experience was straight forward and the checkout has alot of options to payoff the items you purchase

Resposta da Free the Sheep
I ordered over a month ago and it still…
I ordered over a month ago and it still hasn’t shipped. I’ve sent a few messages to customer service but it’s been crickets. So I guess I’m just out $200 which sucks.

Resposta da Free the Sheep

Resposta da Free the Sheep
The oversized hoodie robe is a must
The oversized hoodie robe is a must. I bought one for my husband and myself. I love the fact that I can use it as a blanket. I was concerned that my husband would not use it. But he loves it and walks around the house like an old Druid priest ready for chanting. Highly recommend

Resposta da Free the Sheep
Stop putting off ordering, do it for yourself own wellbeing.
I’ve been putting off placing my order, wondering if this was really going to make a difference. I finally said, do it, do this for yourself.
I’m sorry I waited. After a long, stressful day at work & the stresses of home, I put on my hoodies blanket and feel like everything else is silenced for a moment, and I just breathe and relax.

Resposta da Free the Sheep
Love it
Love it! It turned up on a day when it had rained all night and into the day, so by night time I put my poncho on and got comfy on my couch in front of the wood fire, then when it came bed time it converted to a comfy blanket while I slept.

Resposta da Free the Sheep
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