This company deletes comments on social media from customers who have had issues with their orders including non-delivery, incorrect order and lack of customer service communication. There is no w... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
This company deletes comments on social media from customers who have had issues with their orders including non-delivery, incorrect order and lack of customer service communication. There is no w... Ver mais
A empresa respondeu
Most of the money for this company seems to have gone to marketing and not nearly enough for customer service or getting the product out in a reasonable time. All my items were in stock, it has been m... Ver mais
A empresa respondeu
I am 5' 2" so I got that length and it fits wonderfully. The weight isn't too much and it's soft both inside and out. I've washed it due to the factory smell that came with it and by following the int... Ver mais
A empresa respondeu
In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and... Ver mais
A empresa respondeu
Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.
Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 59% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love it! It turned up on a day when it had rained all night and into the day, so by night time I put my poncho on and got comfy on my couch in front of the wood fire, then when it came bed time it converted to a comfy blanket while I slept.

Resposta da Free the Sheep
They sold me what I wanted and shipped it to me super quickly and efficiently? They even handwrote something cute on the box. The product is extremely nice quality, the inside is even softer and nicer than I expected. Everything was as good as it could possibly go.

Resposta da Free the Sheep
I ordered on June 19 and it is now June 25 and have received no shipping details. At this point I'm wondering whether this purchase is a scam.
Order #99643

Resposta da Free the Sheep
Easy to order, did take some time but no wonder, as it had to be shipped around half the world.
Love how it feel but at this very moment it is too hot.
Looking forward to wear it when it gets colder again - the first time in my life I look forward to this.

Resposta da Free the Sheep
There is no weight to my hoodie. I think this company is a scam!

Resposta da Free the Sheep
My son has Austism. I seen a lot of mixed views. He loves it. It's quality made and he hasn't taken it off. Thank you. It was a great Birthday present for him.

Resposta da Free the Sheep
Excellent product, I feel like the eden blankets come a little too long. As a 6 foot tall person I find the large blanket to trip me up on stairs and to sweep the ground as I walk around which isnt ideal. I tried on my girlfriends small eden blanket and I actually prefer that one.

Resposta da Free the Sheep
I got the 2 hoodie bundle for my boyfriend and I for his birthday. As soon as he picked it up, he was incredibly happy with it. The hoodies are extremely comfortable and warm and provide such a wonderful range of motion for doing pretty much anything. I would definitely recommend if you are looking for something to relax in at home.

Resposta da Free the Sheep
It's very nice! I got this for a gift though so I am not getting use out of it myself. The quality looks good though and very soft! Think my husband will love it while gaming on the computer. He is always trying to wrap himself up in a blanket and this seemed perfect!

Resposta da Free the Sheep
I recieved my package missing an item, but they took care of it right away, very helpful nd friendly staff, nd the quality is top notch! If youre hesitant on ur purchase i can vouch as a non bias consumer that it is definitely worth it, especially with the sale going on, highly recommend!

Resposta da Free the Sheep
Extremely bad quality and when I asked to return they said basically not possible

Resposta da Free the Sheep
As someone who has recently had a superpubic tube installed (direct to bladder) I'm essentially living in this thing for the next 4 months while I recover. It's really perfect for my situation, and I'll definitely probably be sleeping in this thing even after I recover from my medical issues. The only thing that I feel like it need is one of those double sided uni-pockets, but on the inside. Other than that, this thing is perfect.

Resposta da Free the Sheep
It has been one month since I ordered my Eden Hoodie, I hadn’t received any news or updates on my delivery after 2 weeks so I wrote to customer service for any news. They answered saying they were going to do a check up and get back to me. It has now been one month and still nothing. That was a huge waste of money… Its sad because I was hyped

Resposta da Free the Sheep
Shipped In About 1 Week. Comfortable. Fits Well. A Bit Lighter Than I Expected It To Be. Overall Great Product.

Resposta da Free the Sheep

Resposta da Free the Sheep
For reference, I purchased two Eden Hoodies: Terra Brown and Ash Grey, 5,11” on the 6th of May, 2026. (NZT)
SHIPPING:
Expect your package to arrive within a month. Mine comparatively arrived on the 27th of May, 2026. (Roughly 3ish weeks).
I'm seeing a lot of people frustrated with the wait time, I was impatient too. But they do have estimations under their shipping policy for further clarity. Tbh, once a product leaves their warehouse, they're relying on their partners to represent them, and delivery times are largely out of their control.
But for future reference to any potential new buyers:
Processing: 1-5 days.
Shipping: Up to 30 days.
PURCHASING:
I was nervous to purchase because I worried about dropping $452.53 NZD on a product from an online company I’ve never experienced before; and had only prior seen through instagram ads.
However, when they introduced Afterpay as an alternative payment method, the price became more enticing. But again, I held off because shipping was still over $100 NZD. Once they set up an international stock warehouse, shipping dropped to $30 NZD and made the idea of purchasing far more tempting.
But all the negative reviews made me nervous, but I had wanted an eden since I first discovered it so I took the risk and bit the bullet for their May 4th Sale; you gotta live through your own experiences.
THE EDEN HOODIE:
Everything they claim of the hoodie is true, it feels exceptional! I am so glad I purchased it!
I know I got the duo, but I NEED to buy another colour, just so I can swap between them during washes, and always have a spare to wear!
Quality:
You can feel the quality, I’ve genuinely never felt something so soft and smooth against my skin. So it’s definitely sensory friendly.
I could honestly live in my Eden hoodie.
I am constantly wearing it around the house, it’s so convenient to effectively take your blanket with you and not have to leave comfort and warmth to do some mundane task. Plus: it covers me so well, I can stretch out and my feet are still covered (then again, I did go a size up from my actual height).
General usage:
I feel warm and secure from all angles, at all times; I can relax with a book or curl up to watch a show and not have my skin exposed to the cool air.
But I also don't feel trapped. With how open it is, I can easily reach out for something and not be yanked down by its blanket-like shape. And because it doesn't twist around you uncomfortably, if I need air, its super breathable and I can simply open it up and give myself space.
But tbh, I use it mostly while gaming. With how it’s shaped, it drapes over the edges of my gaming chair perfectly so there isn’t any weird lumps of material pressing up against me while I’m trying to lock in; and I'm fully covered. (I just got to be careful not to accidentally roll over it).
But more importantly, I also feel super cool. It’s amazing having something practical & functional, that also acts as a makeshift cosplay outfit for pretending I’m some fantasy character (usually a Jedi/Sith).
Weight:
It’s a gentle weight but you can certainly feel it when you move. But it’s also not constricting, it drapes over you quite nicely; and flows with you.
However, I don’t know if it’s how I’m sitting and, it does mostly occur when I’m not wearing the hood, but the hoodie occasionally droops backwards and presses against my throat (user error). It doesn’t choke me, but it has certainly surprised me once or twice.

Resposta da Free the Sheep
A no hassle transaction with speedy delivery. Very comfortable hoodie.

Resposta da Free the Sheep
product arrived exactly as it was advertised. very comfortable.

Resposta da Free the Sheep
I ordered the pink one and received the blue one waited 4 months for the order to get wrong. The disappointment is through the roof

Resposta da Free the Sheep
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