Free the Sheep Opiniões 

You have you marketing, I have my unmasking journey, and we joined in a B2C union were both people walked away satisfied. I already attended a costume party with my family as Jedis and I am walking around my house in my BD suite and the rope in sensory bliss. Free the MF Sheep bbe!

This was the perfect gift and I absolutely love it. Nothing makes settling down to watch a movie and bake some goods while wearing this. Both hoodies fit perfectly and are extremely comfortable to wear.

3 - 5 business day shipping and I paid for the shipping and handling charges.

No delivery attempt was made on the 5th business day.

If I pay for a service and the service is not rendered then there should be compensation for the breach of contract.

I'm fine paying for shipping and handling, I'm not ok paying for services not rendered.

Just before placing my order for the eden hoodie I received a message from a company representative. Just a simple hi hope your not having trouble placing your order kind of message. But from a human. I ordered the next day. Today I received my eden. To say I'm pleased is not enough. I appreciate the quality and I know I will be enjoying this hoodie for years to come!

They didn't deliver my order and made no attempt to follow up.

I reviewed them before, but if they're going to send emails asking for reviews after their terrible service, then I will review again!

Between ordering and receiving the product time frame-wise was super quick. Beware of cats and kneading on the outside material it does fray a bit.

This hoodie is great, I got it at 50% off so after about a week of wearing it I justified buying another one just in case.

Multiple orders, great thing for the cold days! Love the feeling and the slight weighted feel of them. Even slept in it quite a few times and it was great! Gotta watch out for those discounts they are truly worth catching!

Ha tardado un poco en llegar pero es perfecta, me encanta 😍

Product was not delivered. Company told me basically to accept a credit (50% value of the item I purchased that was not delivered) and deal with the courier company - of whom I am not a customer, they are - myself.

Avoid at all costs - either for their own customer service or the couriers they choose to use, who also dont respond to communications.

"infoATfreethesheepco.com> wrote:
Hi[Abee],

Thank you for circling back.

We would like to sincerely apologize again that you did not receive your Free the Sheep package, despite the courier marking it as delivered to the correct address you provided during checkout. We know how disappointing this must feel, especially when you’ve been looking forward to your order.

Just to clarify, once a package is marked as successfully delivered to the correct address, it means the courier has completed their responsibility, and Free the Sheep, unfortunately, cannot be held liable for any loss, theft, or mishandling after that point. That said, we truly value you and don’t want you to be left without a resolution.

As a one-time courtesy, we’d like to offer you two options:
We can send you a replacement for 50% of the total price (I will send you an invoice before sending the replacement).
Or, if you prefer, we can issue you a store credit which you can use toward any future purchase.
In addition, we also recommend filing a claim directly with the courier. Since they marked the package as delivered, opening a claim may help recover more information about where it was left or possibly secure a reimbursement from their end.

Please let me know which option feels best for you, and I’ll make sure it’s taken care of right away.

Warmly,
Marielle

Customer Care Specialist
Free The Sheep"

Edit: they asked for this review, so here it is. Avoid at all costs.

I would highly recommend. These are very comfortable and they keep you nice and warm.

Fast delivery, Great communication, and the most comfortable and warming (and snuggly) "hoodie" ever. The quality is superb and it's not some cheap thing you'll throw away in a few weeks - the Eden hoodie is thick, soft, heavy, and fantastic. Try it yourself!

Their constant updates and notifications regarding my package made the waiting process fell a lot more trustworthy. My order was beautifully organised and in top condition, no damage at all. Would purchase from this company again. :)

I bought 3 for my son and 2 grandkids.all loved them. All suffer with anxiety. Best gift I've bought for a while.

Great company. Clothes came fast. As described. Super comfy.

The product arrived very quickly after I ordered it, and ordering it was easy. The robe is squishy and soft! It's too hot to start using it now, but I look forward to snuggling in it this fall.

There are amazing! And the people i gifted them to absolutely loved them!!!
Fast delivery and great quality!!!

Top quality materials. Own the Eden hoodie and the aether hoodie. Give both 5 stars. The colors are great. I own 6 pairs of the sweatpants. And that’s bc they are the best ever! For comfort and quality. And again, love the colors!

Was amazing only complaint is it's too close to my neck other than that I love it I still sleep with it on