This company deletes comments on social media from customers who have had issues with their orders including non-delivery, incorrect order and lack of customer service communication. There is no w... Ver mais
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Most of the money for this company seems to have gone to marketing and not nearly enough for customer service or getting the product out in a reasonable time. All my items were in stock, it has been m... Ver mais
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I am 5' 2" so I got that length and it fits wonderfully. The weight isn't too much and it's soft both inside and out. I've washed it due to the factory smell that came with it and by following the int... Ver mais
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In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.
Informações de contacto
Estados Unidos da América
- info@freethesheepco.com
- freethesheep.com
4,0
Bom
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 59% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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I am still waiting for my order to… i would NEVER use you again I cant get answers. I cant talk to anyone, and you dont reply to emails. Not good enough. Just another way china take advantage of us
I am still waiting for my order to arrive .
It has been over a month now, and it has been in Sydney for the last week according to the tracking !
So how about giving me some answers and some action on this parcel
23 de abril de 2026
Resposta da Free the Sheep
Hi Ross,
One of our team members has already followed up with you via email and provided the tracking details for your order. Upon checking, the shipment now shows as successfully delivered.
We appreciate your patience throughout the delivery process and hope you’re now able to enjoy your hoodie.
Resposta da Free the Sheep
Love to hear it 😄 Glad everything arrived quickly and you're loving the quality. Appreciate the support! ✨
This is awesome
The quality is wonderful and even more comfortable than advertised.
1 de maio de 2026
Resposta da Free the Sheep
This is awesome to hear 😄 Appreciate you sharing 🔥
Very Comfortable
checkout was easy, received the item very fast, and wow is this cloak very comfortable! Definitely worth what you pay for
29 de abril de 2026
Resposta da Free the Sheep
Love hearing this 😄 Glad everything from checkout to delivery was smooth, and even happier to hear you're loving the comfort. Totally stoked it's been worth it for you! 🔥
In an attempt to reduce the constant…
In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and was moved by their mission and story.
I bought myself one of their Eden Hoodies and although the delivery time did take a while, it was definitley worth the wait. It fits me well, very soft and well put together and it has done a very good job of reducing my stress levels. Highly reccomend them!
25 de abril de 2026
Resposta da Free the Sheep
Thank you so much for sharing this. It means a lot to know our story resonated with you, and we're so glad your Eden Hoodie has brought a little extra comfort and calm your way. ✨ And as fellow Star Wars fans, we'd say that's a pretty solid use of the Force 😄 Appreciate the recommendation, and may the cozy be with you! 🌌💙
The cloak was absolutely as described
The cloak was absolutely as described! The weight was perfectly described and the material is so super soft! It is like being given a warm hug! Delivery was faster than expected and the packaging was exceptional!
27 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that the cloak matched the description and that you love the soft material. We're so glad the delivery and packaging exceeded your expectations. Thank you for your positive feedback!
I love the Eden hoodie!
I love the Eden hoodie! It's exactly as described, feels like a dream and I can't wait to cuddle in it this weekend.
27 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you love the Eden hoodie! It's wonderful that it feels so dreamy and exactly as described. Thank you for your positive feedback; we appreciate it!
I didn’t really like the material on…
I didn’t really like the material on the outside and if you aren’t sitting or laying on your back there is no coverage as it just slides off and leaves you exposed. Also the neck hole is small and feels constricted.
27 de abril de 2026
Resposta da Free the Sheep
Hi Diane,
Thanks for sharing your honest feedback, and we’re really sorry to hear the fit and material didn’t meet your expectations. We understand how important comfort and coverage are, and we appreciate you taking the time to let us know.
Your feedback has been shared with our team as we continue working to improve the design and overall experience.
The quality of my Eden purchase…
The quality of my Eden purchase exceeded my expectations! This is a beautiful, well manufactured item that is both attractive and functional.....Very happy with my purchase and quick delivery.......
26 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that the quality of your purchase exceeded what you expected! We're so glad that you're pleased with the attractive design, functionality, and quick delivery. Thank you for your positive feedback!
Got these as a gift for my boyfriend
Got these as a gift for my boyfriend. He loved it! Great quality, would highly recommend.
1 de maio de 2026
Resposta da Free the Sheep
We're happy to hear that your boyfriend loved the gift! We appreciate your recommendation and are so glad you found the quality to be great. Thanks for your feedback!
Awesomely cozy
Awesomely cozy. It still feels like winter here in Alaska, so I’m happy to wear it whenever I’m seated relaxing. ☺️
21 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you find it awesomely cozy! We appreciate you sharing how much you enjoy wearing it while relaxing during this extended Alaskan winter.
The quality of the merchandise is…
The quality of the merchandise is excellent, I'm very pleased🙂.
22 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you are pleased with the excellent quality of the merchandise. Thank you for sharing your positive experience with us.
What an experience to wear!
It was late at night when I was perusing the site for these awesome robes. I was able to get a live person - a human! - call me during this time and we discussed options and designs etc. She was so helpful! The price was great, the delivery quick - and the quality is amazing. I never thought it would make such a difference, but what a joy to wear. I bought Obsidian Black, Terra Brown, Willow Green and Arcane Dark Purple (they didnt have too many others available at the time).
Highly recommend!
27 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you enjoyed your robe-buying experience! It's great to know the assistance we provided was helpful, the delivery was quick, and the robe quality met your expectations. Thank you for the positive feedback and recommendation!
Love the apparel
Love the apparel. I bought the Aether timber sand hoodie and sweatpants. The sweatpants seemed a bit snug at first but I rolled with it and it turns out they are not only very flattering to my figure but provide a touch of gentle, soothing compression. I ordered everything in my actual size, finding their size chart measurements confusing and giving up on it. I recommend ordering true to size. The hoodie is slightly fitted. Everything was a touch small-seeming when I immediately put it on but in a way that turned out to look tailored and that felt soothing and good. I am very happy with my purchase. The weight and quality of the good fits the premium pricing.
30 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you love the apparel! We appreciate your feedback about the sizing. It's great to know you're happy with the quality and fit of the hoodie and sweatpants. Thanks for sharing your experience!
The item was great and the company is…
The item was great and the company is legit
22 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you had a great experience with our product and services. Thank you for your positive feedback; it means a lot to us.
Happy Days
I thought it would have taken some time to receive my package, but it came quicker than expected which made me very happy. The quality of the Eden Hoodie is so soft on the inside, and smooth on the outside that with the slightly added weight it feels like a comforting hug. I enjoy how cozy and warm it is, and now my sister wants one. Thank you so much for making these hoodies.
22 de abril de 2026
Resposta da Free the Sheep
So glad it arrived faster than expected, and you’re loving it 🖤 That soft, cozy “comforting hug” feeling is exactly what we were going for. Love that your sister’s already eyeing one too 😄
Shipping was quick and cloaks were as…
Shipping was quick and cloaks were as advertised. Very comfortable and great for sitting out and stargazing
21 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you received your cloaks quickly and found them comfortable. Thank you for letting us know they're great for stargazing!
You guys need to work on customer…
You guys need to work on customer service. Marc is rude and unwilling to help he needs let go honestly.
27 de abril de 2026
Resposta da Free the Sheep
Hi Tre,
Thank you for sharing your feedback with us. We take concerns like this seriously, and we truly appreciate feedback like this as it helps us continue improving the experience we provide for our customers. Your concerns have been escalated to our team internally.
We hope we’ll have the opportunity to turn things around and provide you with a better experience moving forward. Please feel free to reach out if there’s anything else we can help with.
Super soft and heavy
Super soft and heavy. Perfect for calming anxiety and puts you into a frame of mind to sleep.
27 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that our product's softness and weight help calm your anxiety and promote sleep. Thank you for sharing your positive experience with us!
The Eden hoodie is awesome
The Eden hoodie is awesome. The interior material feels great and the fit is perfect for me at 5’10. Then the Skywalker socks are as soft as advertised, 10/10 will be buying a few more pairs of them and possibly another hoodie to keep in my car. Great work guys 😆🤌🫡
30 de abril de 2026
Resposta da Free the Sheep
We're happy to hear that you love the Eden hoodie and Skywalker socks! It's great to know the fit is perfect and the material feels amazing. Thank you for the awesome feedback; we appreciate it!
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