Freja Bone BrothOpiniões 

227
TrustScore: 4.5 em 5

4,4

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Classificada 1 em 5 estrelas

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Classificada 5 em 5 estrelas

I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... Ver mais

A empresa respondeu


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

227 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 86% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as opiniões

(227)

134 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great purchase

Great purchase. Arrived on time. Perfect product. Only negative is there is no option for a one time purchase. You have to go in and cancel subscription.

28 de dezembro de 2025
logótipo da Freja Bone Broth

Resposta da Freja Bone Broth

Hi Sara-Jane,

Thanks for the lovely review! If you ever need help placing a one-time purchase, please reach out to our customer care team 😊

Evie,
Team Freja

Classificada 5 em 5 estrelas

Customer services excelled themselves …

I placed my order and automatically pressed pay realising it was not my present address. I contacted customer services who promptly fixed my error even though order was processed. I am extremely happy with the service I received. Thank you .

1 de janeiro de 2026
Opinião espontânea
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Resposta da Freja Bone Broth

Hi there,

Thank you for your lovely feedback! So pleased we could fix the address issue for you quickly 😊

Evie,
Team Freja

Classificada 5 em 5 estrelas

Freja bone broth…

Freja is a great company with great bone broth, it is the best out there and I recommend them to anyone who wants a healthy lifestyle and a healthy gut. I have a cup of bone broth every day, and even cook with it, the chicken bone broth is lovely my favourite, try it you have nothing to lose, but everything to gain!

3 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi Christine,

Thank you for your kind words! We're so pleased you're enjoying our products and are recommending them to others ☺️

Evie,
Team Freja

Classificada 5 em 5 estrelas

Excellent products great customer…

Excellent products great customer service.

17 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi Seh,

Thanks for your kind feedback - so pleased I could help!

Evie,
Team Freja

Classificada 1 em 5 estrelas

Dreadful

Dreadful. Used it as a base for leek and potato soup. We both had 2 mouthfuls. That was enough.
Can't get rid of the aftertaste. Waste of quality potatoes and leeks.

16 de dezembro de 2025
Opinião espontânea
logótipo da Freja Bone Broth

Resposta da Freja Bone Broth

Hi Jacquie,

I am sorry to hear you did not enjoy our products. We'd love to make this right for you. Please reach out to our customer service team at: hello@frejafoods.com

Evie,
Team Freja

Classificada 5 em 5 estrelas

helpful and efficient

The service team were really helpful and efficient at sorting out our order. Products are always delicious and super healthy, just what I’m after for my family

12 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi there,

Thank you for your kind words! So pleased we could help you 😊

Evie,
Team Freja

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. A caring company that isn't taking advantage of their customers.

9 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi Nana,

Thank you for your kind words and support!

Evie,
Team Freja

Classificada 5 em 5 estrelas

Great Company

Excellent company to deal with. Unfortunately their product wasn’t for me, and they refunded my money, no quibble. How companies SHOULD be run!

11 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi Elizabeth,

Thank you for your review! So pleased we could sort this out for you 😊

Evie,
Team Freja

Classificada 5 em 5 estrelas

Lovely product and excellent customer service

I love these products. I have a subscription for the chicken bone broth, it’s delicious and I’ve noticed improvements in my hair, skin and joints since I’ve included bone broth in my daily routine. Customer service is also excellent.

10 de dezembro de 2025
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Resposta da Freja Bone Broth

Hi Hayley,

Thank you for the kind words on our products and customer service! So pleased bone broth has become apart of your daily routine 🙌

Evie,
Team Freja

Classificada 1 em 5 estrelas

First time buyer - chicken powder - Very bad smell, hard to drink.

First time buyer. I bought the chicken powder as at the time the beef one was out of stock which I would of favoured.

I have to honestly say it's extremely difficult to drink. The smell is so so strong, and it nearly makes me bork trying to drink it as the smell is so bad.

Not sure if I've had a bad batch as I read other reviews and people are positive about it.
The powder is not clear either, more like a yellowy colour, which is misleading as online all the images portray it as been more off a clear consistency. So I'd say that's false, well it is with the powder version anyway.

So I'm really struggling to even use this product.

I do want to try the beef product, but after this experience I would favour trying the cartons as opposed to the powder.

9 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi there,

Thanks for your honest feedback and we’re sorry this one didn’t work for you.

Our Chicken Bone Broth Protein isn’t designed to be sipped on its own, but added to recipes as a way to boost protein, collagen and amino acids. The smell and colour can be quite strong when mixed with just water, so we usually recommend blending it into soups, stews or savoury meals.

Please do reach out to our customer care team at hello@frejafoods.com - we’d love to help improve your experience.

Evie,
Team Freja

Classificada 5 em 5 estrelas

Products are excellent and have really…

Products are excellent and have really helped in the care of my dad in his recovery from his knee replacement surgery.
Excellent customer service in their quick response to a refund request when a blip occurred on a discount code offered.
The website could be clearer on the full range of products options available and I’d love to have a more simple way of building my own bundle choices.
Turkey broth shouldn’t just be for Christmas!
Otherwise very happy customer. Thank you Freja

1 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi Liz,

Thank you so much for your lovely review! We’re really glad our products have supported your Dad’s recovery, and that our team could quickly sort the refund issue.

Your feedback on the website and bundle options is greatly appreciated - we’re working on making things clearer and easier to use. We're so pleased you're enjoying the Turkey Bone Broth also!

Thanks again for your support. We’re always here if you need anything.

Evie,
Team Freja

Classificada 5 em 5 estrelas

Great products

Great products, I drink the instant bone broth every day, great protein & health benefits & tastes delicious!
I have subscribed for months and love it.
Only thing I would change is more management of subscriptions online, but the customer service is quick and helpful!

4 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi Alexa,

Thanks for your lovely review! It's great to hear bone broth has become apart of your daily routine!

Our new subscription portal will be live within a few weeks making managing your subscriptions easier! Glad I could help in the meantime 😊

Evie,
Team Freja

Classificada 5 em 5 estrelas

Love the brand 🤍

Love the products and when I needed to reach out to their customer support, they delivered a 10/10 service 🤍

Definitely recommend Freja :)

4 de dezembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi Shane,

Thank you for your kind review! So pleased I could help ☺️

Evie,
Team Freja

Classificada 5 em 5 estrelas

Good value and quality

Good value and quality. I have started using these at work for a tasty easy lunch while I keep working ..lovely customer service too thank you

24 de novembro de 2025
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Resposta da Freja Bone Broth

Hi Caroline,

Thank you for the lovely review - we really appreciate your support and are so glad you're enjoying the bone broth at work!

Evie,
Team Freja

Classificada 5 em 5 estrelas

Quick and easy from order to dispatch…

Quick and easy from order to dispatch and delivery. This is now part of my staple diet, for bone health.

24 de novembro de 2025
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Resposta da Freja Bone Broth

Hi Rosemary,

Thanks for the lovely review! We're so pleased bone broth has become a staple in your diet!

Evie,
Team Freja

Classificada 5 em 5 estrelas

My experience of Freja has been…5 star!

My experience of Freja has been fantastic. Unfortunately the broth wasn't for me but the customer service was absolutely amazing! I would highly recommend this company.

27 de novembro de 2025
Opinião espontânea
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Resposta da Freja Bone Broth

Hi there,

Thank you for the kind review! We're so pleased your experience with us has been so positive 😊

Evie,
Team Freja

Classificada 5 em 5 estrelas

Great product and amazing taste

Great product and amazing taste. I love the convenience of the boxed stock which stores in the fridge door.

4 de novembro de 2025
Opinião espontânea
logótipo da Freja Bone Broth

Resposta da Freja Bone Broth

Hi there,

Thanks for the lovely review! We're so pleased you're enjoying the convince of the bone broth 🙌

Evie,
Team Freja

Classificada 5 em 5 estrelas

I started drinking bone broth around a…

I started drinking bone broth around a month ago and absolutely love the taste and the health benefits! The chicken Ramen and the original chicken is particularly my favourite.
I would / have recommended this product to family and friends and I always look forward to a cup of it!

26 de novembro de 2025
Opinião espontânea
logótipo da Freja Bone Broth

Resposta da Freja Bone Broth

Hi Bryony,

Thanks for the amazing review! So pleased you're enjoying the bone broth and are recommending it to family and friends 🙌

The Chicken Ramen is a firm favourite in the team too!

Evie,
Team Freja

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