Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Ver mais
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Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Ver mais
A empresa respondeu
freja chocalote shake has changed and gone down hill and representatiive says they havnt changed the recipe and denies the new changes to warehaouse biz and recipe! Now not worth the very expensive pr... Ver mais
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I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from b... Ver mais
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Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... Ver mais
A empresa respondeu
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Respondeu a 86% das suas opiniões negativas
Geralmente responde em 48 horas
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The product itself is fab, I have the instant broth sachets on subscription and needed to amend it, Evie from customer services was super helpful, quick to respond and courteous.

Resposta da Freja Bone Broth
Great products and the best customer service, you actually speak to a human with a real response rather than an automated reply. I Emailed and had a very quick response and solution to an incorrect address on my order, all sorted immediately. Thank you

Resposta da Freja Bone Broth
Thank you so much for the high quality of the product and for your excellent customer care!

Resposta da Freja Bone Broth
Bought as a gift but recipient very pleased and quick delivery

Resposta da Freja Bone Broth
I love the Freja products, they are so nutritious and tasty. Their communication and customer service is brilliant. Thank you Freja.

Resposta da Freja Bone Broth
I had a problem was dealt with extremely quickly, fantastic customer service above and beyond my expectations, will always continue to use all their amazing products.

Resposta da Freja Bone Broth
Excellent customer service and the broths are delicious.

Resposta da Freja Bone Broth
I’ve been buying the bone broths for a year now as I love them as a tasty drink or to add to sauces or gravy’s. Recently I bought the beef pho and chicken ramen which are both excellent base for noodle soups or, again as a tasty drink. I also have tried the strawberry protein shake and these are great to keep me going if I don’t have the time to prepare lunch or a snack. I would certainly say to give Freja a try they are delicious products

Resposta da Freja Bone Broth
Everything worked as expected, ordering was easy progressing to a simple payment option. I was kept informed on the progress of my order/delivery which arrived promptly in good condition. The products are delicious. Absolutely no complaints, keep up the excellent work.

Resposta da Freja Bone Broth
Good advertising, communication, delivery, quality of product.

Resposta da Freja Bone Broth
Positive shopping experience. Delicious health benefits products. Would recommend 😊

Resposta da Freja Bone Broth
This review is focused solely on the product, not the company, as customer service was excellent and delivery was prompt. I purchased the starter pack for £40, which included several broths (including chicken), a thermos mug that keeps drinks hot for hours, and a tea towel—overall, a decent package and good value. Unfortunately, I found the ready to use chicken bone broth lacking: it was too thin, had a salty flavour reminiscent of stock cubes, and did not deliver the robust chicken taste or rich, gelatinous texture I enjoy in homemade versions. While convenient to use and suitable as a soup base, the broth didn’t live up to my expectations, so I won’t be buying it again once I finish what I have left.
EDIT: I tried the instant bone broth, chicken and beef, as advised by the company and its delicious! I have since ordered more, along with a chocolate collagen shake which makes a fantastic bed-time hot drink.

Resposta da Freja Bone Broth
I have been using Freja now for about a year and love all their products. I am 72 and start my day with a kefir smoothie and the shake, have an instant bone broth drink most afternoons and always use the classic bone broth for cooking. I wouldn’t use anything else now and recommend it to all my family and friends
I have all their accessories too and especially love the Freja mug.
Also their customer service is outstanding … such speedy response from the lovely Evie …..to any issues and nothing is too much trouble.
Fantastic company….highly recommended

Resposta da Freja Bone Broth
5 stars! Amazing service and CARE from Evie. My order was not left at the property (which would have been ideal) but taken to a DPD drop point to be picked up the following day. Evie was amazing and even offered to reshoot a replacement if it was too tricky to locate and collect it. All resolved with DPD but it was the service from Freja that shone out. You feel there are actual caring human beings working to get nutrition easily available to people. I haven’t tried the product yet. It was ordered for an elderly lady who is very sick and I think this will be a great support to her. Thanks Evie and Freja.

Resposta da Freja Bone Broth
Amazing customer service and great communication!
Evie was very helpful!

Resposta da Freja Bone Broth
Apart from the product being delicious and nutritious , the customer service is amazing, very rare nowadays, nothing is too much trouble.
I’ve been enjoying both types of bone broth and the ramen and pho, all really good, can’t recommend enough, it may be a little more expensive than some but in this case you get what you pay for.. quality & service.

Resposta da Freja Bone Broth
A fantastic brand that we all need to use! They also have an amazing customer service. I recently put a large order in that was delivered in 24hours. Unfortunately during transport two of the items were damaged. This problem was resolved and replaced straight away by a lovely customer service lady named Evie. I would highly recommend this product and there customer service

Resposta da Freja Bone Broth
I tried Freya for first time and although a bit pricey for me at the moment I got the deal so I was pleased . I want to have good bone broth with good ingredients to help my pain in shoulders and just give me good nutrients for whole body and others had raved about it . I enjoyed the packet chicken broth very much and knowing it’s doing me good an added bonus . Thank you

Resposta da Freja Bone Broth
I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from bone broth!
Today I emailed Freja with a product related enquiry, and I was genuinely amazed how speedy their response was, succinctly answering my question and even including a link to help me locate the suitable product! 5*

Resposta da Freja Bone Broth
Great customer service when contacted about a delivery problem. Loving the Ramen & Pho 🍜 instant broths.

Resposta da Freja Bone Broth
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