Have used the broth for about 1 .5 years and loving it! Especially in the autumn/ winter time it has supported keeping colds at bay! Excellent customer service (thank you Evie!!!) For the recent supp... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... Ver mais
A empresa respondeu
I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from b... Ver mais
A empresa respondeu
Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 86% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service when contacted…
Great customer service when contacted about a delivery problem. Loving the Ramen & Pho 🍜 instant broths.

Resposta da Freja Bone Broth
Thank you for the order
Thank you for the order , wonderful customer service actually was Evie was so helpful as I needed to cancel a subscription that I pressed my mistake , she sorted it all for me , so kind abs helpful

Resposta da Freja Bone Broth
Evie is so lovely
Evie is so lovely. I’ve dealt with her a few times now and she is the best. Thanks Evie. The beef bone broth drink is delicious yum. I’ve got some more off Holland and Barrett! 💕

Resposta da Freja Bone Broth
So helpful and responsive to my…
So helpful and responsive to my questions. Contact forms usually get overlooked but I’m happy to say on this occasion, it resulted in great customer service.

Resposta da Freja Bone Broth
chicken bone broth
I ordered the chicken bone broth. It says you can have it as a drink.... I used 3 heaped table spoons and added boiling water... yuck, i had several sips and had to throw it away, disgusting.

Resposta da Freja Bone Broth
Beautiful Clean Taste
I have been making these into soups for my lunch, they are very tasty.
Also, I'm not sure if it's my imagination or wishful thinking but I have noticed quite a bit of new hair growth along my hairline.

Resposta da Freja Bone Broth
Did me a solid and didn't hesitate to…
Did me a solid and didn't hesitate to replace my purchases. And it is nice on its own in a freja mug. Its gonna be my winter go to.

Resposta da Freja Bone Broth
My kids love this
Great products, my children love the chocolate shake in their morning porridge, and my daughter loves her 'hot chocolate' treat. Thank you.
Also - great customer service when I had an issue with my subscription

Resposta da Freja Bone Broth
The bone broths is amazing I cant cook…
The bone broths is amazing I cant cook without it now and love to drink in the morning.

Resposta da Freja Bone Broth
Excellent service would highly recommend
Excellent service would highly recommend

Resposta da Freja Bone Broth
What a fantastic company
What a fantastic company. I have been using there products for a few months now and I find that there beef bone broth helps my gut issues immensely. I have diverticulitis and attacks have been dramatic reduced . Thank you Freja .

Resposta da Freja Bone Broth
Excellent customer service when I had…
Excellent customer service when I had an issue with an order.

Resposta da Freja Bone Broth
Very disspointed
Very disspointed. I bought the small sachets in Ocado. The chicken broth has a metallic taste in it, that I cant explain. Otherwise I can taste the chicken aswell and that should have been it to make it tasty.
I'll stick to Gallina blanca broth

Resposta da Freja Bone Broth
Absolutely love this company!
Absolutely love this company!! I had a little issue with a product and the customer service went above and beyond and made the process effortless. I buy frequently from Freja and will happily recommend to anyone who will listen ⭐️ ⭐️⭐️⭐️⭐️

Resposta da Freja Bone Broth
Really disappointed with the new recipe - Unflavoured protein/collagen powder
I’ve been using the Freja collagen/protein powder for over a year and loved it in my coffee. It didn’t affect the coffee in any adverse way and had a really positive impact on my skin and joints. They have recently changed the formula and I’m considering stopping taking it altogether because it is so bad. It doesn’t mix with my coffee and leaves horrible big lumps even with a frother. It’s also far too sweet. Please return to your original recipe!

Resposta da Freja Bone Broth
Great customer service
Really great customer service, my address needed amending. I sent an email and it was done straight away. Very fast response and cheerful!

Resposta da Freja Bone Broth
Great tasting product
Freja have great tasting bone broth products that deliver good nutritional quality. I love the beef , which in my opinion is the best flavour, and often use it in my hot chocolate drinks !
Customer service is great too the only thing is, for the price, I wish a pack would last me the whole month . Other than that, I find the products really enjoyable😍

Resposta da Freja Bone Broth
Fantastic Customer Service!!!
I have recently been in touch with Customer Services which was due to no fault of their own! I have been blown away with how much they value their customers and how hard they worked to make sure that I was happy! Bone broth is also amazing!!!

Resposta da Freja Bone Broth
I love all of their products and their…
I love all of their products and their customer service is amazing!

Resposta da Freja Bone Broth
Great customer service
Unfortunately I wasn't able to continue consuming the Broths due to an allergic. But the products are very good and tasty. Their customer service is very efficient and as soon as I found out about my allergic provided me with information and issued the refund in less than 24 hrs. I recommended to a friend and she is loving it.

Resposta da Freja Bone Broth
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







