Froothie International Opiniões 730

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was very excited to get my Froothie, as my daughter kept on at me how amazing they were, having had hers for 12yrs. After using a inferior product this was like hitting the jackpot. Smoothies on t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Froothie Italia : sig.na Lisa Madonne e messeri , pulzelle e cavalieri, in questo ottobreggiante e nuvoloso di , una vocale luce rischiarò i miei dubbi su quale potente macchina frullante dotare la... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First purchase made from this company and they didnt quite send me the right order. I got online to their customer service and explained what was missing and it was sorted within 5 minutes. I wa... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Too expensive, warranty claims are rejected without justification, and spare parts are charged in a cheeky manner via PayPal. After I requested a statement, contact was simply terminated. Never Froot... Ver mais

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. Loja de utensílios de cozinha

Sobre Froothie International

Escrito pela empresa

High quality kitchen appliances

"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.

✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews

Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.

Visit us @ https://www.froothie.eu

Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡

Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄

Real Food Revolution: https://www.therealfoodrevolution.com.au/

Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/

You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

730 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy ordering and fast delivery

Easy ordering and fast delivery. Great choice if payment options.

12 de fevereiro de 2024
logótipo da Froothie International

Resposta da Froothie International

Hello Rose,

Thank you so much for the positive pre-sale experience.

Much love,
Froothie team

Classificada 5 em 5 estrelas

Ich wollte Ihnen von ganzem Herzen…

Ich wollte Ihnen von ganzem Herzen danken, dass Sie mir einen neuen Entsafter geschickt haben, um den defekten zu ersetzen, den ich vor zwei Jahren gekauft hatte.
Der Kundendienst hat sehr schnell auf meine Nachrichten reagiert und sich sehr schnell um eine schnelle Lösung bemüht.
Vielen Dank für Ihren außergewöhnlich guten Service.

8 de março de 2024
Opinião espontânea
logótipo da Froothie International

Resposta da Froothie International

Hallo Claire, vielen Dank für Ihr positives Feedback!

Ich freue mich sehr, dass Sie Ihren Optimum Entsafter gerne haben 😊

Wir wünschen einen Froothielicious-Tag! 🙂
Alex und das Froothie Team

Classificada 3 em 5 estrelas

Order never arrived

Order never arrived, chased it and got advised twice it was with courier however never moved from there. Chased a third time and got sent a replacement via international airmail.
Poor service to start but great once error realised.

15 de dezembro de 2023
Classificada 5 em 5 estrelas

So efficient

Service couldn’t be better

22 de janeiro de 2024
logótipo da Froothie International

Resposta da Froothie International

Hello Diana,

Much appreciated for sharing such a short but positive review.

Froothie team

Classificada 5 em 5 estrelas

Great service

Great service - was looked after
I ordered a part - it was the wrong part (my fault) so I contacted the Froothie team. No fuss- they sent me the right part and I had it a few days later!!

21 de janeiro de 2024
logótipo da Froothie International

Resposta da Froothie International

Hello,

Even though you made a mistake in placing an order, we are glad that our representatives were able to help you swiftly with the part you were looking for.

Keep on going,
Froothie team

Classificada 5 em 5 estrelas

Geen leven zonder Froothie Blender

Na zeven jaar trouwe en intensieve dienst hield mijn blender het voor gezien. De klantenservice heeft super goed geholpen om te kijken of hij nog te repareren was, zonder te pushen voor de aanschaf van een nieuwe.

Nou is mijn blendertje niet meer te redden en inmiddels naar de eeuwige jachtvelden, maar logischerwijs komt mijn nieuwe blender ook gewoon weer van Froothie !

Ja, het zijn geen twee stuivers die je uitgeeft aan een Froothie blender, maar het is wel de beste die je kunt vinden !

Ik heb ook de juicer van Froothie en ook daar ben ik erg blij mee. Als je van heeeeerlijke gezonde sappen houdt, is het zeker een aanrader.

Keep up the good work Froothie ! 👍

11 de fevereiro de 2024
Opinião espontânea
logótipo da Froothie International

Resposta da Froothie International

Goedemorgen San,

Onwijs dank voor het delen van uw positieve ervaring die u heeft bij Froothie en de blenders.

Wij waarderen wanneer er ervaringen worden gedeeld die naar jaren terug gaan welke de kwaliteit van onze apparaten bevestigen.

Helaas dat de oude niet meer te repareren is maar tevens dank dank voor het nieuwe vertrouwen dat u ons geeft door opnieuw een apparaat bij Froothie aan te kopen. Wij hopen dat ook deze 7 jaar, of meer, mee zal gaan.

Mocht u vragen/opmerkingen hebben, dan horen wij dit graag.

Veel plezier ermee,
Froothie team

Classificada 5 em 5 estrelas

Fast delivery to NZ

19 de janeiro de 2024
logótipo da Froothie International

Resposta da Froothie International

Hello Katie,

Many thanks for appreciating the time of when your parcel has been delivered.

Best regards,
Froothie team

Classificada 5 em 5 estrelas

These blenders are the best

These blenders are the best, so good good that we bought a second one! Easy to order online, fast shipping and great after sales follow ups with tips etc.

12 de janeiro de 2024
logótipo da Froothie International

Resposta da Froothie International

Hello Scott,

Thank you so much for supporting our Optimum brand and having trust in us.

We appreciate your feedback about the after-sales and we will definitely forward it to the team.

Happy blending and lots of fun,
Froothie team

Classificada 5 em 5 estrelas

Great service

Great service, very helpful and friendly.

3 de janeiro de 2024
logótipo da Froothie International

Resposta da Froothie International

Hello Hayley,

We appreciate your feedback about the service you have received.

Warm regards,
Froothie team

Classificada 5 em 5 estrelas

So delighted with the brushes for my…

So delighted with the brushes for my blender saved me a lot of money as I didn’t have to buy a new blender. Highly recommend this business.

28 de dezembro de 2023
logótipo da Froothie International

Resposta da Froothie International

Hi Vince,

That sounds like a great solution and giving your blender another go.

Thanks for the feedback and recommending Froothie.

Wish you lots of happy blending years more,
Froothie team

Classificada 5 em 5 estrelas

5 stars

5 stars! I have owned an optimum 9400 for 10+years and when It finally broke down last year froothiee were very help-full and supportive. They promptly got my blender assessed once it had arrived at the work shop and I was given the option to fix it or replace it and at no point was pushed into a new sale. I was even told they would honour the Christmas discount (on a new blender) if it expired to give me a few extra days to decide. The new machine arrived promptly and I can’t wait to start using it when I get home. Thanks so much.

2 de janeiro de 2024
logótipo da Froothie International

Resposta da Froothie International

Hi Lucy,

What an honer to have you with us for already so many years and still be a great supporter of our brand.

We appreciate your feedback regarding the service you have received from our team. We hope that you will have lots of joy with the new appliance. In case any assistance is needed, we are here for you.

Much love,
Froothie team

Classificada 1 em 5 estrelas

You haven't replied to my email in…

You haven't replied to my email in weeks! I asked for a refund and no reply.

29 de dezembro de 2023
logótipo da Froothie International

Resposta da Froothie International

Dear Jeannette,

Thank you for taking the time to share your experience, and we genuinely apologize for any frustration caused by the delayed response to your email. We understand the importance of timely and efficient customer service, and we regret that we didn't meet your expectations on this occasion. Our team has thoroughly reviewed the email exchange and, considering our commitment to providing swift responses—usually within 6 hours and, at the latest, within 24 hours—we are genuinely surprised and concerned about the extended response time you experienced.

Your feedback is invaluable, and we are committed to learning from this experience to enhance our service. We appreciate your understanding and patience.

Best regards,
Froothie Team

Classificada 5 em 5 estrelas

Best Blender, only one you will need

I have had the 9200A blender for the past 4 years and it is still going strong. I was about to purchase another brand and then came across this one. It actually shreds up the things in your smoothie and makes it so smooth. I also make all my own nut butters. I use it every single day and it's still going strong! The customer service is also amazing! You won't regret it!

10 de janeiro de 2024
Opinião espontânea
logótipo da Froothie International

Resposta da Froothie International

Hi Jess,

We truly appreciate your feedback about using the Optimum 9200A which is still going strong after 4 years.

We understand that you would like to compare us with an other brand and try out their appliances, however, we honor your support and staying with the Froothie family.

Very pleased you blend up a variaty of content that comes out in the preferred consistency.

Keep on going and we wish you all the best,
Froothie team

Classificada 4 em 5 estrelas

Thermocooker Essential

I purchased a thermocooker essential in December 2023. Unfortunately the scales didn't work, I contacted Froothie and they quickly helped me and ended sending a postage slip back to have it checked and repaired. It was returned 2 weeks later with the scales working (I'm in NZ and it was over Christmas so I thought that was pretty good). I have used a friends thermomix in the past and it was a little easier to use and I find that the thermocooker sometimes struggles with thicker textures, it will give an error code and I'll need to give it a stir and get the blade moving. It is $2000 cheaper than a thermomix so I wou;dn't expect it to be as good. It makes fantastic cheese sauce, so easy. Custard was very good. I made rice pudding today and my daughter also made gingerbread cookies. Anything that you need to heat and stir or blend is going to be much easier.

28 de novembro de 2023
logótipo da Froothie International

Resposta da Froothie International

Hi Kaylie,

Thank you so much for purchasing the Thermocook Essential and we are glad that you have been assisted very quickly during the holidays.

We also appreciate your feedback regarding the little comparison you made with the Thermomix which is a competitive brand to us.

When blending thicker content, we recommend using a higher speed for easer processing. If you need any assistance, we are happy to receive your exact recipe and remake it for you to give further tips and tricks

Thanks again for your support and being with us and wish you happy cooking.

Froothie team

Classificada 5 em 5 estrelas

Quick response

Quick response, helpful and friendly customer service.

29 de novembro de 2023
logótipo da Froothie International

Resposta da Froothie International

Hi Cihat,

Many thanks for your sharing the great experience you have had with our customer support.

Happy blending,
Froothie team

Classificada 5 em 5 estrelas

BEST BLENDER EVER

I bought the Optimum 9200A blender in spring 2023 and have been using it actively for the last 8 months. Best investment I have ever made. This machine is flawless. The smoothies it makes are perfect. Fill up with fruit/veg or whatever. Just press the 15sec button and done. Then fill with water to clean and press the same button. It feels incredibly well built, powerful and durable. Cleaning is too easy.

I live in Finland and ordered from their european website. Price is significanly cheaper for what vitamix, blendtec or others offer for twice the price.

Their customer service is as good as the blender. Super friendly, quick, thoughtful and always made me feel important (before and after). They seem to really go out of their way to make sure you as the customer are satisfied, happy and treated fairly.

What a company! Amazing. If you are on the fence, dont hesitate. This is for your health and future. Or buy it as a gift for people you care about. Having an elite blender makes life better.

Thank you Froothie, you are the best.

7 de janeiro de 2024
Opinião espontânea
logótipo da Froothie International

Resposta da Froothie International

Hello Markus,

Thank you so much for your feedback and appreciation of different aspects of our business.

We are glad you like the flawless design and that it is easy to operate.

Additionally, feeling important and being understood at a personal way makes us very happy as that is what we try to achieve throughout our customer service.

Thank you so much for being with us and keep sharing your word.

Happy blending,
Froothie team

Classificada 5 em 5 estrelas

Outstanding customer service.

I bought a TC Essential but unfortunately, it's faulty and close to Christmas so I think I might have to wait until after New Year to sort everything out. Amazingly, Froothie's customer services still operating and sending me all of the support I need during such short notice. I felt bad as well because they might have to take a shorter break with their family and loved ones. I would buy again and suggest to people if they need a company with excellent support.

29 de dezembro de 2023
logótipo da Froothie International

Resposta da Froothie International

Hi Trang,

Facing issues with your loved one is never good especially not before Christmas. Thanks to our 24/7 customer support, we were pleased to help you during the festive period.

Thanks for your support and we wish you all the best in 2024.

Froothie team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais