Frugal Flyer Opiniões 

246
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

User experience needs improvement. The part where Frugal Flyer request the credit card form ID should be automatic. user should not be required to enter it. I was lucky i didn't not closed the brow... Ver mais

Classificada 5 em 5 estrelas

Applying through the website was pretty easy and straightforward. Got my rebate payment fairly quickly after being approved and getting my card in the mail. Thanks Frugal Flyer!! :)

Classificada 5 em 5 estrelas

I've been using frugalflyer's services for the past 2 years now and have never had any issues. From their online rebates to ITIN services I've had nothing but good experiences. FrugalFlyer always deli... Ver mais

Classificada 5 em 5 estrelas

We were referred to Frugal Flyer through a social media forum and used it to sign up for a new savings account with one of the banks. The process with Frugal Flyer was well documented. The payment o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de cashback
  2. Marketing de afiliados
  3. Blogger
  4. Empresa de comunicação
  5. Serviço de declaração de impostos
  6. Agência de viagens

Escrito pela empresa

Frugal Flyer aims to make the travel dreams of Canadians a reality. We will guide you to earn and redeem the points needed to get off the tarmac.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

246 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(246)

63 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

For some reason PayPal won't let me…

For some reason PayPal won't let me open an account and I can't receive the money

5 de abril de 2024
logótipo da Frugal Flyer

Resposta da Frugal Flyer

Hi Arie, PayPal is a smooth experience 99% of the time but we do see some customers have issues occasionally. Were you able to speak with their customer support team at all? Alternatively, once the money is returned to us we can resend it to another PayPal address, whether one you create or a friend or family member. Shoot us an email at rebates@frugalfyer.ca and we are always willing to problem solve.

Classificada 4 em 5 estrelas

Ease of use

Ease of use. Clear instructions.

5 de abril de 2024
logótipo da Frugal Flyer

Resposta da Frugal Flyer

Thanks for the review! Let us know if there is anything we can improve upon to reach 5/5 stars.

Classificada 5 em 5 estrelas

My first time using Frugal Flyers and…

My first time using Frugal Flyers and it was a positive experience. They were responsive when I emailed them. I couldn't apply for a credit card through their link, but they managed to help me and I received the additional frugal flyer bonus in the end.

14 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE FOR CANADIAN ITIN APPLICATIONS

I used their service for my ITIN application. I am a Canadian citizen and followed the steps laid out by Frugal Flyer including getting certified copies of my passport from Canadian governemnt. All went smoothly until I received notice after a few weeks from the IRS stating that my certified copy of my passport was not sufficient.

I contacted Frugal Flyer asking if they knew what was going on and they said that they were aware the IRS was not accepting certified copies of Canadian passports. I expressed my confusion that they would keep certified copies as a step in the application process if they knew it would get your application thrown out.

I did not receive a response. I asked for a copy of the application package as the link they send is valid for 7 days. Again, no response. I have been polite and accommodating but after 4 months and multiple attempts to make contact them with only the one unhelpful response, I would strongly encourage others to look elsewhere.

At least let this serve you to know that certified copies of Canadian passports from the Canadian government are not being accepted.

12 de dezembro de 2023
Opinião espontânea
logótipo da Frugal Flyer

Resposta da Frugal Flyer

Hi Mike,

My apologies for the gap in service you received. I've emailed you individually and hope things have been clarified now.

As explained in the email, you were unfortunately caught in the aftermath of a recent change by Service Canada in Fall 2023 where they stopped embossing seals on certified passport copies. We have since published a blog post about this and have included notices on some of our ITIN content and ITIN page on our website.

Also want to reiterate both for yourself and other potential customers, our service is only for form preparation. We prepare a W7 and 1040 NR return and hand it off to the customer to complete the application steps. Although we do sometimes share experience or advice, handling any of the communication with IRS or changing requirements of the IRS are beyond the scope of our service. This is why the service remains affordable at under $200.

Once again, thank you for your feedback. While it may not settle your frustrations, know that we’ve taken it into account to help improve our process going forward and provide a better experience to future customers.

Kind regards,
Frugal Flyer Team.

Classificada 1 em 5 estrelas
logótipo da Frugal Flyer

Resposta da Frugal Flyer

Hello Eugene,

Our advertised payout timeline is within 3 months from the application date. However, we almost always pay out earlier than that, as fast as 2 weeks for many applications.

In your case, we had to reach out to the financial institution to confirm the approval, which takes additional time. Once we heard back, the rebate was paid back within a week, with an overall turnaround time of 2 months from the application date.

We hope you will consider using Frugal Flyer again in the future.

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