FINE+RARE Opiniões 

I've used Fine+Rare for many years now, Peter my adviser is excellent, both in email communication and also when we chat on the phone..

Overall very good service received during the past few years.

Good:

+ Excellent account manager in Yaron who is friendly and responsive. Nothing seems too much trouble.
+ Good prices
+ Wide selection
+ Customer service is fine

Not so good:

- Not sure I like the En Primeur system at F+R. Would prefer first come, first served but appreciate it's hard to keep everyone happy. I did ok from it despite thinking that only the big spenders would get first offers!
- One of the bottles I had in the F + R mixed case I bought recently was clearly corked (it was actually cloudy) and undrinkable.
- I don't like the minimum £200 spend. It's lower than some, but not sure I understand why it's there.

Great selection of wines, competitively priced and with the facility to store wines makes FRW a wonderful company to deal with. I have built a small collection of wines and for those that I have had delivered to my home ( a process which is very well managed) I have never had a bad bottle, always in excellent condition.

F&R provides a well-priced and comprehensive range of good to great wines. Service is generally excellent and communication is all you would want (emails with the latest offers and regular newsletters with more info).

A storage service is also provided and facilities for selling your wine, but I have not tried these.

Always had decent service and prices are always competitive.

I have used Fine and Rare for the last 18 months for the 2015 and 2016 en Primeur campaigns. The service has been excellent and I have managed to obtain all the wines that I had targeted on my list. I would happily recommend this company.

One of the top wine merchants from the U.K.
Brilliant allocations, knowledgeable account managers and very much trusted.

Excellent people to deal with , offering a private and individually-tailored approach. I have been buying from them for 10+ and have never had any semblance of a problem. I would not hesitate to recommend this company to any of my friends

I have ordered a number of fantastic bottles of wine from Fine and Rare and their service has been exceptional. I have found their staff to be knowledgeable and easy to work with. Ross has often gone above my expectations when I have asked him to source specific vintages and bottles.

Since investing in wines and whisky I have found Fine and Rare wines to be one of the best and most informative companies I have come across. Very quick in updating me on my particular interests in wines and up to date market pricing keeping me abreast of day to day reviews and wine cellar sales

To be honest I can not think of anything that needs improving. Your service
and attitude are highly commendable.

Overall an excellent level of service and two-way communication.

Interesting products, good service, but delivery lead time can be improved.

I have had occasional unsatisfactory experiences with ordering rare and in-demand wines, only to be informed weeks later that the wine is no longer available. The time taken to obtain wine after an order- up to twelve weeks- seems strange in this day and age. However they offer the type of service that is not to my knowledge available elsewhere.

Great service, always prompt to get back to you, give honest info - sometimes recommending that I don't buy a wine! Delivery efficient, huge wine selection & interesting wines. Wines well written about & tend to include professional review. Only thing I would say is that about 80% of the wines are out of my price range & although they do have numerous wines under £20 they tend not to be those promoted. Maybe a good thing though otherwise I'd buy too much! Overall, excellent!

I have used Fine & Rare for many years and have been very satisfied with the service provided. I trust Fine & Rare on the provenance of wines when buying from them. I also store wines within Fine & Rare under my own account and to date have found their storage capability trustworthy. The only question I have with regard to selling wine is the spread which wine merchants charge - this has got to change which would surely encourage an increase in transactions.

FRW has a great inventory and a superb capacity to find what the client is looking for.

I bought (invoice 383863) 2 12x75cl tessellae...Ijust got 2 6x75cl sent to me?

Fine & Rare offer a service which is simply second to none. They are exceptionally well informed and informative, helpful, reliable (I have never bought a dull wine from one of their recommendations), efficient and reliable. Two qualities also stand out: value for money - I really doubt you will find better; and attentive, personal and personable service. They are so enjoyable to buy from. I really cannot recommend them too highly.

Extensive wine list, both new wines and vintage releases. Very good customer service from personal client managers.