FINE+RARE Opiniões 

144
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

All my orders were delivered within 48 hours. Deliveries arrived before my 9-5, so I was able to get on with my work. I took advantage of Summer discounting & received 50% off. FRW had a fair price fo... Ver mais

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Classificada 5 em 5 estrelas

Fine and Rare wines always ready to share latest highly rated wines or any that come through as unusual or good value Their website is efficient and allows you to see your portfolio and pay invoi... Ver mais

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Classificada 2 em 5 estrelas

A bottle I'd ordered was no longer available and refund very slow. Then wrong case delivered with redelivery promised the day after collection: not received. Had to chase, delivery promised for the ne... Ver mais

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Classificada 5 em 5 estrelas

Great service, always prompt to get back to you, give honest info - sometimes recommending that I don't buy a wine! Delivery efficient, huge wine selection & interesting wines. Wines well written abou... Ver mais

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Informações sobre a empresa

  1. Plataforma de comércio online
  2. também em
  3. Atacadista de bebidas alcoólicas
  4. Grossista e importador de vinhos
  5. Instalação de armazenamento de vinho

Escrito pela empresa

The global marketplace for fine wines and spirits since 1994.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(144)

86 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Like most things

Like most things - Depending on who you get as a Private Client Account Manager will determine what kind of service you get from F&R. I have had a range of great to very poor. Unfortunately there does not seem to have consistency across the board - maybe I am not spending enough with them to warrant a top Account manager.

Regardless they have a great wine selection and would recommend searching their listings for what you like rather than relying on getting a good account manager

18 de julho de 2017
Opinião espontânea
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Resposta da FINE+RARE

Hi Dante, thank you for taking the time to provide your honest feedback. It is great to hear that you find the breadth of our wine listings useful.We are very sorry to hear that you have experienced inconsistent service with your account managers in the past.If you would like to discuss this or any other issues further then please do get in touch with us at salessupport@frw.co.uk and we’ll see what we can do to help. Many thanks, FINE+RARE

Classificada 5 em 5 estrelas

Consistently good prices

Consistently good prices, great recommendations, and excellent sourcing of unusual and boutique bottles. My goto source

18 de julho de 2017
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Resposta da FINE+RARE

Drew, thank you for taking the time to give such positive feedback. It is greatly appreciated!

Classificada 5 em 5 estrelas

Have been dealing with FINE+RARE for …

Have been dealing with FINE+RARE for almost 20 years, firstly to sell my cellar contents due to medical problems then as a buyer once my health allowed.
Their recommendations have always been to my satisfaction.
I just hope that it is I rather than my Executors who enjoy my purchases.

18 de julho de 2017
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Resposta da FINE+RARE

Thank you for your positive feedback Alan!

Classificada 5 em 5 estrelas

Fine & Rare wine - a fine company.

Fine & Rare wine - as you would hope, sell very Fine (& also Rare) wine.
I have been a regular customer of F&R for approximately 15 years. They have consistently provided an excellent service, selling an eclectic mix of superb wines at competitive prices. In addition, they provide many other services, such as bonded storage & sales/brokerage. Personally for me however, what stands out above all of this, is the friendly, professional & knowledgeable service provided by my two most recent account managers, which has been simply exemplary. I would highly recommend F&R to anybody who is interested in buying, drinking &/or selling fine wine.

17 de julho de 2017
Opinião espontânea
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Resposta da FINE+RARE

Thank you very much for a lovely review Christopher. Your positive feedback is greatly appreciated!

Classificada 4 em 5 estrelas

Proactive and expert

Proactive and expert. My cellar undoubtedly benefits from my relationship with fine and rare (my bank balance not so much!) Oh well life is for living

17 de julho de 2017
Opinião espontânea
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Resposta da FINE+RARE

Glad to hear you are happy with you services Simon. Thank you for your positive feedback!

Classificada 4 em 5 estrelas

Good offer of products

Good offer of products , delivery and storage seems to work well.

17 de julho de 2017
Opinião espontânea
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Resposta da FINE+RARE

Thank you very much for your positive feedback Angus!

Classificada 5 em 5 estrelas

All round great service

All round great service. I have used them for years. My account manager knows what I like, and makes offers but never pushes. Storage account also excellent for long term wine storage. I trust them not to sell me anything that I won't like, and their descriptions of the wines they sell are usually correct, if a little enthusiastic. Highly recommend them

17 de julho de 2017
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Resposta da FINE+RARE

Your positive feedback is greatly appreciated. Thank you very much!

Classificada 5 em 5 estrelas

Very easy website to navigate and …

Very easy website to navigate and search on. Email newsletters are good and not just spam that you often get. Never had an issue with any purchases and when dealing with the staff they've always been friendly and helpful. Gladly recommend their services for storage also.

17 de julho de 2017
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Resposta da FINE+RARE

Thank you very much for a great review Roy. Your positive feedback is greatly appreciated.

Classificada 5 em 5 estrelas

Easy to use and dependable

Great source of current wine prices and ratings as well as trends. Easy to use and dependable source for the best wines of the world. Excellent online interface for tracking your wines in storage. I shopped at least 30 times with ease and piece of mind. There was never a mistake in any payment, invoicing, purchase or delivery. The depth and breadth of the available wines is just staggering. Also, very competitive pricing.

17 de julho de 2017
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Resposta da FINE+RARE

Thank you very much for sharing your positive feedback Basar!

Classificada 5 em 5 estrelas

One of the best

I've been buying wine from Fine + Rare for more than ten years and have always found them a pleasure to deal with. Yes, things occasionally go wrong, but any problems are dealt with quickly and efficiently. I've bought wine from any number of merchants around the UK, but Fine + Rare is one of a select few that I buy from regularly.

17 de julho de 2017
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Resposta da FINE+RARE

Thank you for taking the time to give your feedback Geordie. It is greatly appreciated!

Classificada 5 em 5 estrelas

Excellent services

Excellent services and great variety of wines provided.

17 de julho de 2017
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Resposta da FINE+RARE

Your positive feedback is greatly appreciated. Thank you Bruce!

Classificada 4 em 5 estrelas

A Fine Source of Wine

F&R have good wines that match those offered by other leading wine merchants.

F&R are my first choice for Brunello wine. They seem to have a broader range than other merchants and good pricing.

F&R are my equal first choice for Burgundy whites. I have one or two favourite growers who are sold via F&R.

As regards Bordeaux wines, I tend to use another leading merchant because I find I can buy the scarce wines a bit more easily. Perhaps this is because of differences in allocation size.

I like the personalised service from F&R and the 'recommendations'.

Overall, I think F&R offers good and great wines at market prices, as well as some lesser known finds that are worth following their recommendations.

Will I continue to buy from F&R? Yes

16 de julho de 2017
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Resposta da FINE+RARE

Glad to hear you are happy with our services Simon.
Thank you very much for your positive feedback!

Classificada 5 em 5 estrelas

Brilliant range of wines at great …

Brilliant range of wines at great prices.

The only thing I would say is it lacks a little personal service and isn't very engaging.

14 de julho de 2017
Opinião espontânea
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Resposta da FINE+RARE

Thank you for your feedback Lee. This will help us to continuously improve our service.

Classificada 5 em 5 estrelas

fine and rare offer a personal service …

fine and rare offer a personal service that is beyond the usual, and offer a range of wines and spirits of a quality and rarity that is unlikely to be found together elsewhere.

13 de julho de 2017
Opinião espontânea
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Resposta da FINE+RARE

Thank you very much for your positive feedback Anthony!

Classificada 5 em 5 estrelas

Real wine experts

Real wine experts. I've always found the team passionate and knowledgeable. I highly recommend this merchant.

2 de junho de 2017
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Resposta da FINE+RARE

Thank you very much for your positive feedback Renee!

Classificada 5 em 5 estrelas

Fine service

Think these guys are great. Always able to find things others can't.

18 de fevereiro de 2016
Opinião espontânea

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