fueled.art Opiniões 

58
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ian was incredibly responsive in putting together a custom order for me. I'd been looking for a specific GT4 hat that Porsche didn't see fit to make. Ian drafted and executed exactly what I was lookin... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Print wasn't straight on the page and not really what was expected. The main problem was dealing with Ian who told me I was wrong and couldn't accept that there was any fault with the print. He made... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service and product. Great communication throughout. Delivered promptly and on time. No issues. Would highly recommend.

A empresa respondeu

Classificada 5 em 5 estrelas

Recently purchased a Back To The Future DeLorean print from Fueled Art. The artist’s communication was great and helped me in my choice answering my questions about the different sizing and framing. M... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de livros de recortes
  2. Negociante de arte
  3. Galeria de arte

Escrito pela empresa

Fueled.art are artists with a passion for Cars & Art. Every piece of art or apparel is designed in the UK and shipped from one of our global distributions points. This allows us to offer FREE WORLDWIDE shipping for all unframed prints and apparel. We are constantly growing our gallery of automotive art so check back regularly or follow one of our social media channels. If you are looking for something in particular or would like a bespoke artwork of your own vehicle please get in touch


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

58 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,5

Todas as opiniões

(58)

9 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Christmas gift

I ordered framed picture for Christmas gift. It arrived quickly, well packaged. Recipient very pleased with it.

18 de dezembro de 2024
logótipo da fueled.art

Resposta da fueled.art

Thank you!

Classificada 5 em 5 estrelas

Something different

I was looking for something different as a gift for my F1 mad son. The maclaren print I ordered was just that, and he loves it!

16 de dezembro de 2024
logótipo da fueled.art

Resposta da fueled.art

Great to hear he loved it!

Classificada 5 em 5 estrelas

Fantastic communication

Fantastic communication. Product amazing. Delivered with damaged frame but replaced promptly and efficiently

28 de novembro de 2024
logótipo da fueled.art

Resposta da fueled.art

Thanks Catherine!

Classificada 5 em 5 estrelas

Very reliable UK supplier

Very pleased with my prints. We’ve had some bad experiences ordering artwork online, but rest assured that Ian is producing the prints in the UK and the quality of the finished products are as advertised.

10 de outubro de 2024
Classificada 5 em 5 estrelas

Perfect present

Ordered a Pop My Car gift for a friend's car. Didn’t have suitable photo but Ian found a stock image. Tweaked the design so it was perfect. Very quick dispatch. Friend loved it and I was really pleased with the service, quality of print and design and the communication from Ian.

14 de agosto de 2024
Classificada 2 em 5 estrelas

Print not straight

Print wasn't straight on the page and not really what was expected.
The main problem was dealing with Ian who told me I was wrong and couldn't accept that there was any fault with the print. He made a small issue into a bad review.

9 de agosto de 2024
Opinião espontânea
logótipo da fueled.art

Resposta da fueled.art

Thanks for your order and review Howard. I'm sorry you were disappointed with your order, but I have to take exception with what happened with our dialogue. You’re claiming I denied there was anything wrong with the print when it was your original incorrect complaint about order delivery times that I was correcting.
After ordering I had an initial rude email from you complaining about the time it was taken for your order to be dispatched, this despite the order still being within the published ‘processing’ time (up to 3 working days Processing and then up to 3 working days for delivery). On the 6th Working Day (after ordering) you sent a second rude email upon receiving the order complaining again about the time it took, questioned the printing equipment used, and then also suggested the print wasn’t straight. I responded with the link to the website’s order processing times where it confirmed the published order processing times and proved the order was on time for delivery. I also detailed the very high spec Epson SC9500 Printer used in production, where the print quality is always faultless. I also reiterated the museum grade 240gsm Fine Art Paper used in production and which is detailed on each product listing.
The picture attached to Howard’s email didn’t show any obvious issues with the print straightness which I queried, having not had a complaint of this nature before. Howard then sent a follow up email - ignoring my response to his main original complaint about order lateness - with a new image showing the print with a ruler measuring the straightness at around 1mm out. This slight skew was missed during printing. A replacement print was offered to Howard which he declined and said he was going to leave a bad review.
I strongly feel if the initial complaint about order ‘lateness’ wasn’t debunked then the very slight print misalignment wouldn’t have become the main issue.
It's a shame to lose an unblemished review record and despite all of this, Howard will still be receiving a replacement print on a Next Day delivery tomorrow.

Classificada 5 em 5 estrelas

Cannonball Run

Excellent customer service and great product. Just what I wanted for my husband and delivered promptly. Would definitely recommend!

15 de dezembro de 2023

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