Fullscript Opiniões 

503
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... Ver mais

Classificada 5 em 5 estrelas

Ana, who was the Emerson Ecologics/Fullscript representative who took my order, was superb in every aspect of our communication and in the ordering process. Difficulties threatened as a product which... Ver mais

Classificada 5 em 5 estrelas

I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos

Escrito pela empresa

Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

503 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(503)

229 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Customer Service!

Hailey was so helpful when I forgot to include much needed supplements in my order! She was efficient and knowledgeable about how to quickly resolve the issue.
Excellent customer service!

28 de janeiro de 2026
Opinião espontânea
logótipo da Fullscript

Resposta da Fullscript

Thank you so much for the kind words! We’re thrilled to hear Hailey was able to help you quickly and get everything sorted. We’ll be sure to pass along your feedback—excellent customer service is always our goal!

Classificada 5 em 5 estrelas

All Around Awesome

Helpful customer service (chat, human) - very quality orders, ease of use, trusted curated group of supplements I can send my patients

23 de janeiro de 2026
Opinião espontânea
logótipo da Fullscript

Resposta da Fullscript

Thank you so much for the kind words! We’re thrilled to hear you’re enjoying the ease of use, quality orders, and support from our team. It means a lot to be part of your patient care.

Classificada 5 em 5 estrelas

Exceptional Company

The customer service is exceptional.
All of the supplement products I purchase are exceptional

19 de janeiro de 2026
Opinião espontânea
logótipo da Fullscript

Resposta da Fullscript

Thank you for your kind feedback. We’re so glad to hear both our service and the products you trust meet your expectations!

Classificada 5 em 5 estrelas

My go to source for quality supplements

I am very grateful to have a professional account with Fullscripts. When shopping here, one is assured of access to a vast array high quality brands, such as Designs for Health and Thorne. The reps are always eager to assist with your queries and accommodate your needs when possible.

20 de janeiro de 2026
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logótipo da Fullscript

Resposta da Fullscript

Thank you for your kind words. We're grateful to support you in offering trusted care through high-quality brands and responsive service.

Classificada 5 em 5 estrelas

Always helpful

Always helpful. Great product catalog.

19 de janeiro de 2026
Opinião espontânea
logótipo da Fullscript

Resposta da Fullscript

Thanks so much for the kind words! We're glad to hear you've had a helpful experience and that you're enjoying the product catalog.

Classificada 5 em 5 estrelas

I love using Fullscript personally and…

I love using Fullscript personally and professionally! Shipping is cheap, products come quick, and customer service is great! Hailey helped me get a replacement order for a missing package caused by my mistake in giving the wrong unit number. She was friendly and effective.

16 de janeiro de 2026
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logótipo da Fullscript

Resposta da Fullscript

Thank you so much for the kind words! We’re thrilled to hear you love using Fullscript both personally and professionally. Thanks for being part of the Fullscript community!

Classificada 5 em 5 estrelas

Happy doing professional business with Emerson/Fullscript for 8+ years!

I have been doing professional business with Emerson Ecologics/Fullscript for the last 8+ years. Their employees are very professional. Orders have been reliable and accurate 100% of the time. Delivery expectations are dependable and spot-on. When I have needed to make adjustments with an order, they have had swift solutions. On RARE occasion, due to NO fault of their own, I have had 2-3 orders later than expected in the last 8+ years, and Emerson refunded the shipping, even though I did not feel they were obligated to do so. These things tended to happen with inclement weather conditions for the carrier or busy holidays. Can't say enough good things about them! My clients have been very satisfied with the products recommended and the delivery costs and reliability.

14 de janeiro de 2026
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logótipo da Fullscript

Resposta da Fullscript

Thank you for such a thoughtful and long-standing endorsement! We truly appreciate your trust over the past 8+ years and are glad to hear our team, service, and reliability have consistently met your expectations. It means a lot to know your clients have been satisfied as well—we’re grateful to be part of your work.

Classificada 5 em 5 estrelas

When I could not get the info I needed…

When I could not get the info I needed from the chat bot I asked for a live person and I was given a phone number to call. The support person who answered was knowledgeable and friendly.

14 de janeiro de 2026
Opinião espontânea
logótipo da Fullscript

Resposta da Fullscript

Thanks for sharing your experience! We’re glad our support team could step in and provide friendly, knowledgeable help when you needed it. We appreciate your feedback and are always here to support you.

Classificada 5 em 5 estrelas

The best customer service!

Each representative I have spoken to at Fullscript, when there is an issue, is very knowledgeable with products and technical questions. Their helpful, patient, kind and willing attitude is so refreshing and so appreciated!! Thank you for helping today!

12 de janeiro de 2026
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Resposta da Fullscript

Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you with knowledgeable, patient, and caring service. Your appreciation truly means a lot to us, and we’ll be sure to share this feedback with the team. We’re always here if you need anything!

Classificada 2 em 5 estrelas

There was recently an update to the…

There was recently an update to the system and as a practitioner it is not user friendly. I can no longer change the discounts given for each patient individually and I can't see the total for each patient plan to that I can build according to the patients budget or let them know the total-the patient just has to "go see it on there end". You have done a disservice to your ordering doctors that don't have time to sit there with a calculator to determine the patient cost so we can let them know and or possibly adjust products better to fit their needs which makes them less likely to follow through with a purchase. I don't know what updates were made on the patient end but I can tell you my patients aren't purchasing at the rate that they normally do so I have a feeling something has changed to make it more difficult on their end as well.

9 de janeiro de 2026
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logótipo da Fullscript

Resposta da Fullscript

Thank you for taking the time to share this feedback. We’re sorry to hear how the recent update has impacted your workflow and your patients’ purchasing experience. We understand how important it is to easily view totals and adjust plans to fit individual budgets, and we recognize the added burden this change has created. Your concerns have been shared with our product team, and we’d really appreciate the chance to learn more and help in the meantime. Please reach out to our support team so we can review your specific use case and explore possible solutions while we continue working on improvements.

Classificada 5 em 5 estrelas

Amazing, ALWAYS!

I had a return that needed to be addressed. They answered my questions promptly, gave me the information I needed and the return was on it's way within an hour of contacting them! Quite the fast and efficient customer service, but then again, not surprised. They are always helpful, always on top of it!
That's why we keep coming back!! Super friendly always!

6 de janeiro de 2026
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logótipo da Fullscript

Resposta da Fullscript

Thank you for your review, we truly appreciate it!

Classificada 5 em 5 estrelas

JADE G is exceptional and competent with customer service

JADE G was competent, helpful, able to do all that I requested, and resourceful with additional assistance. I am grateful that you have hired such a professional and proficient staff member who was patient with my thorny needs/order and extremely polite.
I have had lower quality assistance from Fullscript with 2 very limited men who were discouraging so I ordered from another company for a period of time to avoid a painful experience.
I am excited that I found Jade G and will be ordering again from Fullscript as the experience was pleasant and she was accomplished in her knowledge of products, even her ability to pronounce medical labels properly.
As an organization are you able to have Jade G perform as a trainer for your other customer support staff?
I also hope that you provide an incentive to her monetarily to encourage her. Again, I am thrilled to have encountered Jade G with her gifted and experienced capacity to interact in an exemplary manner with customers. Thank You!

31 de dezembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Thank you so much for taking the time to share this detailed feedback. We’re truly grateful for your thoughtful words and are thrilled to hear that Jade G provided such an exceptional, knowledgeable, and patient experience. We appreciate your honesty about past interactions and are especially glad Jade was able to restore your confidence in Fullscript. Your recognition of her professionalism will be shared with our team, and we’re excited to continue supporting you moving forward.

Classificada 5 em 5 estrelas

Another satisfied and appreciative customer!

Lisa was stellar: friendly, helpful, understanding, efficient, great sense of humor. Package said it was delivered based on tracking info, but it must have landed at a home in another state. Very odd. She ordered a free replacement with priority shipping, which I really appreciated given it's during the holidays. So grateful to have been given access to the Fullscript catalog!!

30 de dezembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Thank you for sharing such a wonderful review! We’re so glad Lisa was able to turn a tricky situation into a positive experience with her friendly and thoughtful support. We truly appreciate your kind words and are grateful to have you as part of the Fullscript community—especially during the busy holiday season.

Classificada 5 em 5 estrelas

Excellent Support with Practitioner Account…

We are a Practitioner Account (Wholesale) & are always more the satisfied with the exceptional service

30 de dezembro de 2025
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logótipo da Fullscript

Resposta da Fullscript

Thank you so much for the kind words! We’re thrilled to hear that you’ve had such a positive experience with our Practitioner support. We truly appreciate your trust and look forward to continuing to support you.

Classificada 1 em 5 estrelas

my doctor ordered about 9 different…

my doctor ordered about 9 different supplements. so far the side effects from these supplements are scary. i have never ever experienced side effects from medicine like what i had from supposedly natural remedy to treat a person. this is garbage products. as i am writing this comment, i feel miserable . i stopped all of them and started to take one at the time. no more, i have had it with their products. i think there is some ingredients that is dangerous to human. good doctor but dangerous products

29 de dezembro de 2025
Opinião espontânea
logótipo da Fullscript

Resposta da Fullscript

We’re very sorry to hear about your experience, and we truly appreciate you taking the time to share your concerns. Feeling unwell—especially when you’re trying to support your health—can be incredibly distressing, and we understand why this was alarming for you.

While our supplements are made with carefully selected, high-quality ingredients and are widely used under practitioner guidance, every individual can respond differently, particularly when starting multiple products at once. Factors such as sensitivities, interactions between supplements, dosage, or underlying health conditions can sometimes contribute to unexpected side effects.

We strongly encourage you to discuss your symptoms and your decision to stop the supplements with your doctor, as they are best positioned to help determine which product or ingredient may not be right for you and how to proceed safely. Taking one supplement at a time, as you’ve started doing, is often a helpful approach for identifying sensitivities.

We sincerely wish you relief and better health moving forward.

Classificada 5 em 5 estrelas

Exceptional experience

The customer service experience I had recently was excellent! I was not expecting this exceptional experience and truly appreciate it.

19 de dezembro de 2025
Opinião espontânea
logótipo da Fullscript

Resposta da Fullscript

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience and truly appreciate you taking the time to share it.

Classificada 5 em 5 estrelas

I always have a great experience with…

I always have a great experience with customer service. They are courteous, fast, and professional! Website is clean and easy to work with, and of course prices are super competitive!

23 de dezembro de 2025
Opinião espontânea
logótipo da Fullscript

Resposta da Fullscript

Thank you for sharing your experience! We’re so glad to hear that our customer service has consistently been courteous, fast, and professional. We’re also happy you’re enjoying the website and competitive pricing—your feedback truly means a lot to us.

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