Funerals With Grace Opiniões 302

Very easy transaction very helpful and polite service. Competative price.

I recieved good customer service. Everyone I spoke to was polite and efficient and very helpful

Critical in this process is speed and communication. Both were spot on. Charlotte was great.

I found the first contact with Lisa very professional. Although this was my sisters wishes and as a family we respect that, please be mindful that if you wish to go to the crematorium you are given a time as i was for 7.50 we were standing at the crematorium doors for 7.25 to be told my sister had been brought in early, There was a list of times on a plaque and Funeral Market was listed for 7.50 I personally found this very sad I would have liked to have had the opportunity to see her go through the doors and believe going forward you should inform your clients of the window of arriving and that the time is not accurate as obviously it isn’t, regards, Sally

Funerals with Grace are the only company who didn't hound me with phone calls. When I started researching companies I requested to be contacted by email, this is the only company who did exactly as requested. Lola-Mae was extremely helpful answering all my numerous questions and emails. Finally decided this was the company I was happy with and arranged my funeral plan. Highly recommend and very compassionate. I can't comment on after service as I'm still here and not planning on going anywhere yet!

Bought 2 plans 1 for me and 1 for my partner, spoke to Luke who was very helpful and explained everything, buying the plans was very easy, hopefully when the time comes that we need to use the plans that will be easy too.

Really kind and considerate people to help with my plan made me feel comfortable and assured thank you 🙏

warm altruistic service with great communications
highly recommended !!

Excellent service, very friendly Staff highly recommended

Lola was very helpful and understanding so nice to be able to talk to someone and they understand

The lady I spoke with was very helpful polite and a joy to talk to would highly recommend

The process from start to finish setting up a pre paid funeral plan was so easy and straight forward and the lady Becky who set it up for me was so lovely and helpful.i will definitely recommend to all my family and friends.

I don’t normally write reviews but feel the need to let people know how amazing you have been. I arranged the plan on the telephone for my father, and sadly he passed away an hour later!!! The process was so easy and the staff amazing! Kept me updated from the offset, with kindness and efficiency. Thank you so very much for all your help at this sad time .

It took me a bit of time to decide what I wanted
You never made me rush into signing with you. Which I found comforting

For myself and later for the wife, Lola-Mae was polite and helpful, explained everything in a friendly manner. You have a lovely member of staff on your team.

Excellent company to liaise with. Very courteous and professional both in the lead up to the funeral and on the day.

An online company disrupting the traditional funeral market, which is significantly more expensive. We used their full funeral service and would recommend the company to others,

From my initial enquiry to completion and payment the process was easy thanks to the service provided by Lola-Mae. My family can now carry out my wishes for a simple cremation without worrying about the cost or having to collect my ashes from the crematorium.

From my first online request to be contacted, to receiving my plan by post, it was a very simple process.
No fuss, compassionate lady on the phone, and all explained perfectly.
It was just what I wanted for myself, so I went ahead immediately and my mind is now at rest knowing my funeral is all organised.
Well done

Funerals with grace is a fantastic firm they explain everything they are always their to offer support and help and are very patient couldn’t of asked for anything more they made a difficult situation a lot more easier for me and my family