Furniture by Jackson Opiniões 

50
•
TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered two cabinets in July, expected 8 weeks for delivery - chased after 10 weeks - multiple calls, emails, Facebook messages and no reply at all. Eventually had to go via my bank to get the money b... Ver mais

Classificada 5 em 5 estrelas

I ordered the Manilla Cabinet and I couldn't be happier. It's a real statement piece and it was already assembled! I just had to screw the legs in and it was ready. It's a very solid real wood cabinet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We don’t usually leave reviews as we don’t order much online, but after moving to a new office, this is our third purchase and delivery from Jackson. It’s well worth accepting the invite to leave a re... Ver mais

Classificada 4 em 5 estrelas

I had a really positive experience with Jackson’s. I only couldn’t give 5 stars as the delivery was a few days longer than advertised, but that being said as soon as I contacted them, they kept me inf... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Fabricante de móveis
  4. Grossista de móveis
  5. Loja de mobília para quartos

Escrito pela empresa

From nature to living spaces, our artisans apply their skills to craft distinctive and sustainable solid wood furniture, from the design phase to the final delivery.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(50)

1 opinião nos últimos 12 meses

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Classificada 4 em 5 estrelas

Company will keep you updated if there are delays in delivery

Delay on order but Jackson furniture have since apologised for delay and explained the reason. Looking forward to receiving order and happy that I have been kept informed by them.

6 de janeiro de 2025
logótipo da Furniture by Jackson

Resposta da Furniture by Jackson

Hi Mr. George,

We sent you an email yesterday informing you that your bedside tables will be in stock and dispatched on the 19th. In that message, we asked if you would like to wait or prefer a full refund. You agreed to wait based on your reply.

If you change your mind and no longer wish to wait, please email us, and we will issue a full refund immediately. We apologise for any inconvenience this delay may have caused.

Regards,
Furniture by Jackson

Classificada 5 em 5 estrelas

The leather club chairs are…

The leather club chairs are great. Exactly what we hoped for (bought on line, so not seen). The online process was fine and straightforward, particularly given it was over Christmas/New Year. Delivery was within the two weeks. The only issue was delivery. Nothing too serious. The date they were due to be pickup was given with a promise that the delivery date would be confirmed when picked up. That didn't happen, no delivery date by either email or text. The next day (I didn't expect next day delivery) while in a meeting a message was left by the driver saying outside the house (my wife was at home but obviously didn't hear him!).and would wait 5 mins. Foulgers delivered next day with no issue once I called the office in the afternoon and made arrangements, so all okay. The chats were very well packaged. All in all we are very happy 😁.

6 de janeiro de 2025
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Resposta da Furniture by Jackson

Hi Mr. Gerard,

Thank you for your feedback, and we apologise for the delivery issue. Truth be told, the busy period has been a bit challenging, but we’re glad we managed to deliver within the estimated time. We're even happier that you’re pleased with the Leather Club Chairs.

Thank you once again for your purchase and your cooperation regarding the delivery.

With gratitude,
Furniture by Jackson

Classificada 1 em 5 estrelas

Not delivered on time..sent delivery…

Not delivered on time..sent delivery date but no thing has arrived as of yet. Offered %7 refund for compensation that has not come through, said out for delivery then emailed to say back in stock and to choose new delivery date. Very poor service and communication

3 de janeiro de 2025
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Resposta da Furniture by Jackson

Dear Cat,

We sincerely apologise for the delay in sending your order. I can see that your order has now been delivered, and a 7% partial refund has also been issued to you.

Thank you for trusting us with your purchase—we truly appreciate your support. We hope to serve you better in the future!

With gratitude,
Furniture by Jackson

Classificada 5 em 5 estrelas

Amazing company, great customer service and my product was amazing quality

I had a great experience with furniture by Jackson.
Great customer service and super quick delivery.
I would 100% order from them again.
I bought a beautiful wooden stool with a cushion seat. The product is amazing quality and I am very very happy with my purchase!

23 de dezembro de 2024
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Resposta da Furniture by Jackson

Hi Samantha,

Thank you for your feedback and for trusting us with your purchase. We hope you enjoy your stool for many years to come. If you have any questions post-purchase, please don’t hesitate to email us.

With gratitude,
Furniture by Jackson

Classificada 4 em 5 estrelas

Product was great and deliver of the…

Product was great and delivery of the items were very good on time and arrived when stated. Product was expensive but great quality.

9 de dezembro de 2024
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Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase. With gratitude, FURNITURE BY JACKSON

Classificada 4 em 5 estrelas

Bought a couple of items from the…

Bought a couple of items from the Camille range. Competitive pricing, good communication, delivered as promised in good condition.

2 de dezembro de 2024
Opinião espontânea
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Resposta da Furniture by Jackson

Hi Roxie. Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase. With gratitude, FURNITURE BY JACKSON

Classificada 5 em 5 estrelas

The chairs are beautiful and perfectly…

The chairs are beautiful and perfectly wrapped to protect the leather. Very happy with them.

2 de novembro de 2024
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Resposta da Furniture by Jackson

Thank you so much for your feedback; it means a lot to us. We hope you enjoy using your Vintage Leather Armchairs for many years to come. With gratitude, FURNITURE BY JACKSON.

Classificada 5 em 5 estrelas

Great communication prior to purchase-…

Great communication prior to purchase- very quick delivery time and I am delighted with the Console Table.

5 de novembro de 2024
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Resposta da Furniture by Jackson

Thank you so much for your feedback; it means a lot to us. We hope you enjoy using your console table for many years to come. With gratitude, FURNITURE BY JACKSON.

Classificada 4 em 5 estrelas

Great customer service

I had a really positive experience with Jackson’s. I only couldn’t give 5 stars as the delivery was a few days longer than advertised, but that being said as soon as I contacted them, they kept me informed of my order and any other questions I had. Their customer service is very good, Virgil answered everything very promptly and it felt like dealing with a family business rather than a multiple. I had to send one of the items back as it didn’t work in my space but the process was very seamless. Would definitely recommend!

24 de outubro de 2024
Opinião espontânea
logótipo da Furniture by Jackson

Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase. With gratitude, FURNITURE BY JACKSON

Classificada 5 em 5 estrelas

Great

The office chair is really great. Good service at a very fair price

25 de outubro de 2024
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Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase. With gratitude, FURNITURE BY JACKSON

Classificada 5 em 5 estrelas

The chair was made exactly to…

The chair was made exactly to measurements, and the finish is excellent. Furniture by Jackson was recommended by a colleague who had great service with a made to measure bench. reasonable pricing and a good delivery schedule

24 de outubro de 2024
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Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase. With gratitude, FURNITURE BY JACKSON

Classificada 5 em 5 estrelas

Highly recommend this company

Highly recommend this company. Their communication from pre purchase to delivery was faultless. The item arrived the day after order, packages well and best still I am thrilled with the items. Will definitely buy from them again.

21 de outubro de 2024
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Resposta da Furniture by Jackson

Thank you so much for your feedback; it means a lot to us. We hope you enjoy using your chest of drawers for many years to come. With gratitude, FURNITURE BY JACKSON.

Classificada 5 em 5 estrelas

Good quality furniture at a reasonable…

Good quality furniture at a reasonable price. Quick delivery. Highly recommended.

2 de outubro de 2024
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Resposta da Furniture by Jackson

Thank you so much for your feedback; it means a lot to us. We hope you enjoy using your buffalo leather and mango wood bench for many years to come. With gratitude, Furniture by Jackson.

Classificada 5 em 5 estrelas

Lovely item

Lovely item
Great service all round

12 de setembro de 2024
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Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase.

Classificada 5 em 5 estrelas

London Console Table

I ordered a console table. Amazing quality. Easy to assemble. The delivery took a couple of days longer than expected but I was kept up to date by the customer service team. Thank you.

6 de agosto de 2024
Opinião espontânea
logótipo da Furniture by Jackson

Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase. With gratitude, FURNITURE BY JACKSON

Classificada 5 em 5 estrelas

Pleased with purchase

Had a small issue, which was quickly sorted .
Excellent customer service,
Highly recommend

4 de julho de 2024
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Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase.

Classificada 5 em 5 estrelas

I'm in love with my dresser

I'm in love with my dresser. I wanted a smaller dresser to save some space. (I'm a minimalist) and this dresser is 10/10. I love the chestnut color, the smell of the wood and it's very sturdy. If you are curious to know the length and width of the inside of the drawers, the two top drawers are Length:10 inches/ Width 10 inches. The three main drawers are, Length: 10 inches and width 24 inches. If you fold your clothes using the Marie Kondo method, you will have more than enough space for your clothes. Lastly the customer service was 10/10, I would like to thank Virgil for his outstanding customer service and great communication. The shipping was fast to the United States. Thank you, Furniture by Jackson, for the beautiful addition to my home.

8 de julho de 2024
Opinião espontânea
logótipo da Furniture by Jackson

Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase.

Classificada 5 em 5 estrelas

The bedside table is lovely

The bedside table is lovely! It arrived on time, well packaged. Very easy purchase. Recommend.

6 de junho de 2024
Opinião espontânea
logótipo da Furniture by Jackson

Resposta da Furniture by Jackson

Thank you for your feedback. We truly appreciate your business and for trusting us with your purchase.

Classificada 5 em 5 estrelas

Quality product at a good price

Quality product at a good price.
Efficient and informative service by the customer support team.
Delivery ahead of schedule, would recommend buying from this company.

16 de maio de 2024
Opinião espontânea
logótipo da Furniture by Jackson

Resposta da Furniture by Jackson

Hi Mr Roy Martin,

Thank you for your feedback and for trusting us with your purchase. I hope you enjoy your new cabinet for many years to come.

With gratitude,
Furniture by Jackson

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