I am so fed up! Measured my dog Harness doesn’t not fit I have been asking for refund for couple weeks . I get e mails asking again for measurements and money for them to send another once I have retu... Ver mais
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Great customer service as I forgot to add name, this was later added by them. Product is tough and durable - Excellent harness for our cockerpoo Poppy- harness was a medium which fits her well, it’s s... Ver mais
I think the product is great we had a problem with sizing and I must say our Silky Terriers is bigger than the norm which confused things . When the jacket I bought was far too small and I contacted... Ver mais
We love our new coat. Furryking was so helpful in organising a quick exchange for us, as our original size was slightly small. They were so quick to reply and provided great tracking information. The... Ver mais
Sem histórico de convites para avaliação
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Not a great experience
The jacket was ok but far too small and took more than 3 weeks to come. Even though the site offers returns they deduct £10 for delivery which isn’t mentioned in their website. I wouldn’t use them again
Received 2 jackets in late Dec
Received 2 jackets in late Dec. one was too tight and I requested a replacement. I paid for the replacement and have not received any response since.
BEWARE! Do not purchase from this company
Do not purchase from this company. I never received my merchandise nor the full refund I requested. HORRIBLE CUSTOMER SERVICE. Save yourself the anger, headache and from losing money. Any correspondence I had with the company was fruitless
They would offer false updates and when asked for a refund, ghosted me. BEWARE!!!
Product never received and money never reimbursed
I ordered a red winter jacket on November 15, 2025. I have never received my order. I have tracked it and it has gotten this far as LA. I have tried to contact Furry King several times through email as there is no phone number available. I am very disappointed with this company, and will never order from them again. I have not gotten a refund of my money and the only response I have gotten is that I can track my order. I would not advise ordering from this company.
They swapped my jacket as it was too…
They swapped my jacket as it was too small although delivery a little slow but it was over the Christmas period.
Don't trust this company
The sizing of the items is incorrect, takes forever for item to be shipped, takes company a while to respond back to you and makes it almost impossible to return an item. I am still trying for them to respond so I can return it and when I am lucky enough to return it, they will charge me to return it. I recommend staying far away from this company.
I love our Furryking coat
I love our Furryking coat! It’s easy to put on, and keeps my small pup’s belly dry. The external harness is the best feature - I no longer have to fuss with trying to pull the harness through a tiny hole in the coat! We have a Yorkie mix, just under 20 pounds, and he wears a 2X for reference.
Awful customer service
Awful customer service. I have been asking for a refund since I had issues w sizing. Seems to be a bot and no human contact or they can’t respond in a human manner. So disappointing. Offered to pay shipping. Never again will I use this company.
Good exchange experience
I mistakenly ordered the wrong size coat for my older dog. I corresponded with them and was able to get the right size. The coats are great quality and they have nice colors. I like that the dog steps into the coat and it zips up to fit perfectly. No hanging flaps like some other coats.
I by accident ordered the wrong size…
I by accident ordered the wrong size and when I got it I emailed the company and they sent me one that fits perfectly!! A++ service
But my Lady looks soooo cute and it works great!!
Shipping from China but company (lies) claims otherwise.
I ordered 2 weeks ago. Still waiting for my order. The tracking number shows it originated in Shanghai and took days to finally get out of China. Now, I think it’s finally in the US. When asked about the tracking, the companies repeatedly claims that nothing comes from China. Well, that’s a blatant lie as the tracking record shows. I’d never do business with these people again. I hate companies that lie to their customers.
I just received my two pink jackets forums fur babies
I just received my two pink jackets for my fur babies and they were the hit of dog park lol they fit them perfect. They're so warm and snuggly and I love that you can attach their leash to the top of it. I couldn't believe the low price, but what high-quality material was used
DO NOT RECOMMEND
The zip broke after a week and I asked for a refund within the 30 day money back guarantee. I was offered a replacement but said I wanted a refund. I have not heard back for several weeks despite me emailing every week. Terrible customer service and faulty product. WOULD NOT RECOMMEND
I previously ordered the wrong size
I previously ordered the wrong size. Customer service were great, responsive, respectable and helpful.
They guided me to select the correct size for my dachshund. New sized Coat arrived last week. And its fits perfectly. My dachshund also appeared to like it as she was happy to go out for a walk, rather than stand still and not move, when ive previously dressed her in a coat.
Thank you guys 😊
My dog loved the coat
My dog loved the coat, it fits really well and is easy to put on. Keeps him nice and dry when we go for walks in the rain.
I ordered the wrong size
I ordered the wrong size, but customer service was quick to help me get the right size. Took a while to come in, but it was worth the wait.
Coat was great! Customer service was lacking…
As far as the coat itself I would give 5 stars! It fits really well, easy to put on and off and love the attached harness!
The sizing was tricky as I have a 21 pound jack Russel/ chihuahua but yet he fits a 3xl
I’m not sure what happened with their customer service team but they weren’t responding to my emails and it took over 1 month to get my exchange which was frustrating.
But the coat was worth the wait:) I do recommend it.
Return customer
This is my second jacket for my babies. I love them. Great customer service too!
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