Galaxyescapes Opiniões 268

Sometimes I feel a bit rushed to book and that’s where mistakes happen. Make sure you read through everything and take your time and don’t let them rush you or a mistake can happen! Just take your time with booking

Jessica was very helpful with helping with my flight information and would recommend working with her greatly in the future!!!

Jessica was very pleasant has alot of patience to help us look for our tickets
Great customer service

Thank you for finding me 8 tickets to Honolulu for a very reduced price.

I booked flight ticket with galaxy escapes and they called me back with additional cost. I confirmed them to book the ticket with extra cost, they took 2 days to book me ticket with wrong date. I asked to book correct date and they told they will do in 48 hrs. But they took more than a week to cancel that ticket and told that it would take another week to get new ticket, they never called me back nor answered. It was frustrating 15 days with all false hopes. Finally I had to book ticket with some other airline. Worst experience ever.

I was surprised that they text me. I usually get a voiced call and since I am deaf this voiced call doesn't work in my favor.

Sean was very quick to respond and knowledgeable to get me the best deal for a flight to see my mom!

Very good experience it took 3 days but I save a lot in my plane ticket. Customer services always informed me of any changes.

They did a wonderful job with getting my flight tickets.

Yes , your all right … Daniel is very nice - when he is trying to sell you something—- however try to cancel —- NO GO - Nobody will contact you then —- flights are a scam — I got my confirmation and then called Delta to verify — delta didn’t have any flights for me with my confirmation!!! Warranty do NOT use this company !!!!

Daniel was very friendly and helpful, great communication. Thank you!!

Great customer service from Peter T. and the accounting department. I got many calls and verification from both ends. I was hesitant at first because of the return phone calls & texts. The prices were 1/2 of what I was finding on other sites and from the airlines sites. With 5 of us traveling it saved us thousands of dollars. We received our etickets 48hrs later and logged in to the airline site and selected our seats. Also received another call to make sure we received tickets and able to log in to verify seats. VERY PLEASED with everyone at galaxy escapes!!

Marcus was a great help in finding me flights for my group from church-I look forward to using him again

This was great service. Daniel Smith helped me get the best deal possible. Continued to work with me until I had the deal I wanted. He also followed up to make sure I received my e tickets. Once again....Great Service

Definitely, is a REAL company. I was worry at the beginning because they don’t release your ticket immediately but after 5 day, I got my locator number.

The team is really polite and responsive. The only thing I can suggest is to keep update the web page because I bought a ticket and then I received a call telling me that this prices is not available and increase a little bit, but even though was less than if I bought directly with the airline.

I will buy again if I need it and if they keep the good prices.

Thanks Daniel Smith for your Help!

I had the most good experience. I was desperately looking for a reasonable flight and I see Galaxy Escape and clicked on it and couldn’t believe the price difference from the other travels. I was hesitant but proceeded to book my flight. Then I received a text and then a speak a call from (agent) Austin and he was very thorough, kind and was just awesome. It is people like him that I will go back and book my travel with and also let my friends and family know about Galaxy Escape. He is truly a valuable person to your team and in today’s world it is hard to find good and hard working people like him. Please thank Austin again for me.

I was happily surprised with the level of support and assistance I have received from Galaxyescapes team.
My flight was cancelled by the airline and I have asked airline to rebook me on other flight in 2 months, which airline neglected. With the great help from Galaxyescapes team my trip was re-booked with new convenient for me dates. They were very helpful and were keeping me informed at all the steps of the process. I am very thankful for the great service. I'll be for sure booking with them again!