What a poor experience, great fashion as always and great staff in general. However I would consider going to somewhere else for wedding suit hire. This was a very disappointing and off brand exp... Ver mais
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Leia as opiniões dos outros
Delighted with the service and quick delivery. My husband is very happy with his new lacoste polo shirt and at a great price too. Always happy to support an Irish business.
Fast service (online purchace) inspite of the very poor road conditions due to the terrible weather (Met Eireann Oranage alert). Reasonable price too, its great to be able to by designer clothes (Ba... Ver mais
Twice I have bought vouchers on-line as gifts. Purchasing vouchers on-line was quick & easy. Voucher emailed promptly and looks v. well when printed. Second time I purchased a voucher Shane contacted... Ver mais
Informações sobre a empresa
Escrito pela empresa
Galvin Tullamore is a multi-award winning department store and take pride in the knowledge that our brand has become synonymous with luxury fashion, superior quality and retail excellence for both choice and service. We never rest on our laurels and are always looking to enhance our brand and the service we provide to our loyal customers.
Informações de contacto
William Street, Tullamore, Offaly, R35 A2A2, Tullamore, Irlanda
- galvintullamore@gmail.com
- galvintullamore.ie
4,6
Excelente
56 opiniões
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Quality and service second to none
15 de julho de 2024
Perfect transaction
Perfect transaction, next day delivery and exactly what I wanted. Highly recommended.
25 de junho de 2024
Went on the website to buy a voucher…
Went on the website to buy a voucher for a family member who lives in tullamore. Very easy to use and the voucher was posted directly to the address provided.
7 de maio de 2024
I visited your shop in tullamore this…
I visited your shop in tullamore this morning the 06th of Jan 2024 and was disgusted and disappointed with the non service we received. We went in to book a suit for my daughters upcoming wedding and was told that your shop only hires out tuxedo. We did not get a chance to explain that my future son inlaw is Scottish and the wedding party are wearing kilts so only needed father of the bride suited. The lady just turned her arm in the direction of a tuxedo and said this is all we hire out, we were unaware of this before going in. She was quite rude and seemed to look down her nose at us like as if we were not good enough to come into the shop.
We were made to feel quite embarrassed and left your shop with pur heads hanging and quite disgusted the way a few of your staff looked at us. We are local people and have shopped in your shop before but never again.
Thankfully we got sorted with another local shop who were 💯 % helpful and friendly.
I would suggest that lady gets some training in how not to treat customers and a little bit of manners goes a long way
Your shop lost out o this instance
Signed
Disgusted
6 de janeiro de 2024
Opinião espontânea
Resposta da Galvintullamore
Dear Regina,
Thank you for taking the time to write and post your review. Although it is very difficult for us to hear the hurt and disappointment you feel as a result of your visit to our shop we are grateful you took the time to tell us how you feel and that you care enough to give us the opportunity to apologise and make necessary changes.
Please accept my sincere apologies for any hurt, disappointment or embarrassment you felt as a result of your visit to our shop. I am only glad this was not your first time to visit us and know that this is not what we want any of our customers to feel or experience.
We in Galvin Tullamore pride ourselves on our Customer Service and providing our customers with a shopping experience that is second to none so hearing that you had a negative experience with us is something I take very seriously.
If you would be willing to call or send us your phone number so we could call you that would be great as we would like the opportunity to apologise in person. If you would be willing to visit us again in the shop that would even be better but understand you may not wish to do so.
Again, please accept my sincere apologies for any hurt or disappointment you felt as a result of your visit to Galvin Tullamore and please be assured that we will be working hard to ensure that all customers visiting our shop feel welcomed and appreciated.
Yours sincerely,
Les
Owner Manager, Galvin Tullamore
SERVICE
Hi guys
This was the fastest service I ever had, fantastic. Everything in place from ordering to delivery. Perfect
13 de novembro de 2023
Outstanding customer service and great…
Outstanding customer service and great attention to detail. . .thank you!
1 de agosto de 2023
Opinião espontânea
Great experience
Great service. very easy to use website. A nice range of clothing on offer.
1 de agosto de 2023
Opinião espontânea
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