GameGear.net Opiniões 

186
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I'm typing words, but words can't explain how perfect the experience has been doing business with this company. 5-star customer service resolving every issue with empathy my extremely frustrating situ... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Max Fu and crew are second to none! They went way above and beyond to help me with making a special order. Me not being tech savvy they helped with a lot of advice, guidance, tips and most of all........ Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A very positive experience and conversation with the seller. The seller Max knew what Arthur was looking for, and made sure that Max would produce a great product. I would be interested in having some... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de jogos de vídeo

Escrito pela empresa

We Play and Review Each Product We Sell. We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it. US Location: GameGear.net 201 Ruthar Dr. Newark, DE 19711 Email: support@gamegear.net Phone: 323-334-0979


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

186 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(186)

19 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The communication was outstanding

The communication was outstanding. I ordered a RetroPie card that took some time to be delivered, which I understand. They responded well and let me know what was going on. Once they got the item back in stock, I received my card in a timely matter.

18 de abril de 2023
Classificada 1 em 5 estrelas

On my second console,which took 3…

On my second console,which took 3 months and dozens of emails to replace,and the new console freezes every time I try to play it.i suggest you save money and get a super console x2 pro,it's $120 cheaper and works better.

22 de março de 2023
logótipo da GameGear.net

Resposta da GameGear.net

Dear Chase, we're sorry for the inconvenience and we've sent you email to check the problem and waiting for your reply!

Classificada 5 em 5 estrelas

When we received our game system and…

When we received our game system and set it up we were disappointed that it wasn’t working correctly. After talking with support they corrected the problem promptly. New system in and now can’t stop playing games. This system is awesome with all the old nostalgia games.

2 de fevereiro de 2023
logótipo da GameGear.net

Resposta da GameGear.net

Thanks for your support! I'm so happy to see you love our product. And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!

Classificada 5 em 5 estrelas

Game gear was very responsive when I…

Game gear was very responsive when I had an issue with my first SD card. They shipped a replacement out immediately and I have been enjoying my retropi games

16 de novembro de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Thanks Dania, I'm so happy to see you love our product. And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!

Classificada 3 em 5 estrelas

The 2 controllers had no boxes as…

The 2 controllers had no boxes as advertised. They were shoved in my mailbox. Thank goodness they weren't broken. Went to report in your chat section, and it wasn't optional at the time.

10 de agosto de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Dear Alan, thanks for your helpful review and I've sent you an email about it, waiting for your reply:)

Classificada 3 em 5 estrelas

Great games but not a lot of support

Love the card. Asked for a few extra games but never heard back

31 de julho de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Dear Chadler, thanks for your support and sorry for the late reply, I've already sent you the way to unlock games via email, just let me know if you have met any other problem!

Classificada 1 em 5 estrelas

Temu has cheaper options and better

I’ve had a really bad experience with GameGear. The products they offer are not rated for USA Electrical outlets, the customer service is nonexistent, and the worst of all you could get the exact same product on Temu for less than $20. Do Not Waste you time or money on them.

18 de julho de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Dear Spencer, thanks so much for your support and wish you have a good time~

Classificada 5 em 5 estrelas

Great game and great company

Purchased the game console and there was a twitch - customer service promptly had me return it and sent me new one and it is amazing! Def recommend getting one-reliving my childhood with my lil one🙏

16 de julho de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Thanks so much for your kindness Billy, wish you have a happy gaming!

Classificada 1 em 5 estrelas

Game gear support no help

Game gear support no help. Tried to fix my broken device. Still ended up broken. Asked them to send me a new one and they never replied back
No good stay away

15 de julho de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Dear Roylance, I'm sorry for the inconvenience, I've sent you an email to solve this!

Classificada 5 em 5 estrelas

They respond to questions promptly and…

They respond to questions promptly and do support there product.

23 de junho de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Thanks so much Robert, that means everything to us~ And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!

Classificada 5 em 5 estrelas

Excellent Service, Shipping and Product

Excellent service, support and quick response to any questions. Products are great quality and I am very happy with everything purchased.

21 de junho de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Thanks so much Douglas, that means everything to us~ And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!

Classificada 3 em 5 estrelas

the paddles cheap and break FREQUENTLY

the paddles cheap and break FREQUENTLY; however, the customer service is great and it sounds like they are making adjustments to improve their product!

17 de maio de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Ryan, I'm sorry to see this problem happened and I've sent you email and you can get the replaced paddle there!

Classificada 1 em 5 estrelas

We had issues with the controller not…

We had issues with the controller not properly playing the N64 portion of the system. We sent the item back for review, and received it Weeks later in a new device with the same exact issues. Totally unacceptable, we regret our purchase. For the price that you spend, it is easier and better to opt for the state of the art system with a reputable company. Avoid this purchase.

13 de maio de 2022
logótipo da GameGear.net

Resposta da GameGear.net

Dear Michael, according to our record, we have issued a full refund back in April, 2022. We're sorry that you had difficulty mapping the controller in N64 games (while the other 40+ systems and 10k+ games are working flawlessly). At this moment, all our system are shipped with N64 games preconfiged, you are welcome back any time for another purchase!

Classificada 5 em 5 estrelas

Good Stuff

Ordered direct. It was there within a week and works great. Plug and play. The interface is excellent compared to the previous retro gaming system I had.

11 de maio de 2022
Classificada 5 em 5 estrelas

Worth it!

This thing is awesome! It might be really easy but its still really fun. Well worth the purchase in my opinion.

25 de abril de 2022
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