Gardeners Crate Opiniões 

513
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

At first I had trouble putting it together especially getting the wheels onto the support. But persistence paid off and it all works beautifully. I only wish I had ordered an extra battery when I had... Ver mais

Classificada 4 em 5 estrelas

I’d actually rate this about 4.5 stars. It’s very light and easy to manoeuvre, which I love. I mostly use it as a whipper snipper because my lawn is huge and definitely still needs the lawn mowe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Lawno has lived up to all its great reviews. Easy to assemble, with lots of video and illustrated tutorials to help you get the best from it. We’re in the demographic, and were finding our Stihl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Communication great when purchasing, great info sent through on how to set it up and use it to its best ability, we havnt had it long but it works really well and it is easy to use. Thanks so much thi... Ver mais

A empresa respondeu

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 24661415925

Escrito pela empresa

Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.


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4,7

Excelente

TrustScore: 4.5 em 5

513 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(513)

505 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I have never needed to whipper snip (it…

I have never needed to whipper snip (it was always hubby's job). Unfortunately, due to his ill health, the job is now mine but there was no way I could use the heavy petrol line trimmer we had. I have been gradually replacing my own garden tools with battery alternatives so thought I would give Lawno a try.
Being directionally challenged and never great at putting things together, I followed the instruction videos. They were very helpful and more useful to me than the printed instructions (which I will use in future if I need a quick refresh).
I won't lie; it took me a little while to master whipper snipping but once I got the hang of it, I was very proud of myself and didn't do too bad a job for my first time ever. I will need to practice edging, that wasn't great, but I think it was a combination of the user and the wet ground being too soft and muddy. I don't mind mowing with a standard mower, but using the Lawno was almost like vacuuming! Again, I'll practice that a bit more as my standard mower does a neater job.
I might consider a second battery but will see if I get quicker once I know what I am doing.
I am very happy with the purchase and highly recommend the Lawno - for the record I am in my 60's and found it much easier on the body!!

28 de agosto de 2026
Opinião espontânea
logótipo da Gardeners Crate

Resposta da Gardeners Crate

Hi Helen, what a wonderful and honest account of your very first whipper snipping experience!

Taking on hubby's job with a tool you had never used before, working through the instruction videos, feeling proud of yourself after mastering it and describing the mowing as almost like vacuuming. That journey from nervous beginner to genuinely happy customer in one session is exactly what we love to hear.

The edging will come with a little more practice, and wet, muddy ground is always trickier, so do not be too hard on yourself. When you are ready for a second battery, it is right here waiting for you: https://gardenerscrate.com.au/collections/lawn-boss-accessories. We are so glad it has been easier on the body, and we are always here for you! 🌸

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

I think this product is amazing!

I think this product is amazing. It's definitely a game changer for me - no more lifting mowers up stairs or changing equipment to make garden maintenance take longer than it should.
My only worry is that most of it is made out of plastic so i wonder how long it will last?

29 de agosto de 2026
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Resposta da Gardeners Crate

A game changer and no more lugging mowers up stairs. Christine, we love hearing that!

On the durability question, The Lawno is built with heavy-duty materials chosen specifically for strength and longevity in Australian conditions. It is built to go the distance, and we back that with a 3-year warranty for complete peace of mind. We are always here if you ever have any concerns along the way! 💪🌿

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

The lawnmow is fantastic

The lawnmow is fantastic. Gardeners Crate provide a great video for you to watch which explains how to put your lawnmow together and the best way to use it. Just love it.

22 de agosto de 2026
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Resposta da Gardeners Crate

Fantastic, great video guidance and just loving it. Jackie, short and absolutely wonderful to read! We are so glad the video made everything clear and that you are already enjoying every minute with it. We are always here if you need us. 🌻

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

I initially thought the Lawno sounded…

I initially thought the Lawno sounded too good to be true, so I did some searching online and found that it was the real deal. So I bought one.
Well, needless to say, I'm impressed. I've done my edges, which I've always had to do by hand, trimmed along the path, gone around all the trees and raised garden beds and it was all so easy. I also did some mowing but had a few issues there. I was holding it at the wrong angle and digging into the lawn a bit. But I'll practice till I get it right. Overall, a great lightweight machine, easy to maneuver. Didn't take too long to arrive and notifications along the way.

25 de agosto de 2026
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Resposta da Gardeners Crate

Searched online to make sure it was the real deal, found it was, bought it and am now impressed. Lynly, that is exactly the journey we hope every sceptic takes!

Edges done for the first time without doing them by hand, trimming along the path, around trees and garden beds all ticked off in one session.

For the mowing angle, our support page has a handy video that will help you nail it quickly: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support. A little practice and we think you are going to love every part of it. 🙌

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Garden Mate Lawno

Title: Outstanding customer service filled with kindness and respect! I have had the absolute best customer service experience with Gardeners Crate. I unfortunately needed to return my Lawno unit—not because there was anything wrong with the product itself, but simply due to my own personal frailty. From the very first moment I reached out, they truly listened to my situation, respected my needs, and treated me with such immense grace. They immediately offered me a full refund without any hassle. It is incredibly rare to find a business that looks after its customers with this level of genuine care and compassion. I cannot thank them enough!

28 de agosto de 2026
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Resposta da Gardeners Crate

Thank you so much for sharing this so generously even after needing to return The Lawno, Marg. Your personal situation was heard, respected and handled with care because that is simply the right way to treat people. No hassle, no questions and a full refund is the very least we could offer. We are truly grateful for your kind words, and we wish you all the very best. Reviews like yours remind us why we do what we do. 💚

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

They are wonderful

They are wonderful. They are a great local company in SA. I was honest as they sent me another kit instead of just a spare battery. So i got intouch with them of what had happened and they were lovely. Next i am told that i can keep the extra kit which i will give to my girlfriend or family. Thankyou so much you have made my day. Not many companies out there that would do what you did.

28 de agosto de 2026
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Resposta da Gardeners Crate

Pam, your honesty in reaching out when you received the extra kit says everything about the kind of person you are, and we are so glad we could make your day in return! Not many customers would do what you did, and not many companies would respond the way we did. We hope your girlfriend or family member loves their Lawno just as much as you love yours. Thank you for being so wonderful to deal with! 🌟

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

I had an issue with the spindle button…

I had an issue with the spindle button not engaging and therefore not locking the rotating head and allowing the blades to be tightened. I emailed them for help and received a response with 2 hours with a suggestion that resolved the problem. I'm normally sceptical of service claims but I was genuinely surprised by the response. Well done Gardeners Crate.

28 de agosto de 2026
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Resposta da Gardeners Crate

A response within two hours that solved the spindle button issue straight away. John, we are so glad we could turn that around quickly and that it genuinely surprised you. Honestly, that is the standard we hold ourselves to every day, and it is wonderful when it lands the way it should. Well done right back to you for reaching out and giving us the chance to help! 👍

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

I love my new Lawno

I love my new Lawno, found it easy to put together with the instructions that came with it and watching the video link you sent by email. It's so light to use and I don't have to get hubby to wind cord on for me like he had to with the wipersnipper so thank you very much for making this wonderful product Cheers Sandy ❤️

21 de agosto de 2026
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Resposta da Gardeners Crate

No more asking hubby to wind the cord on. Sandy, those are words we absolutely love to read! Easy to put together with the instructions and the video, so light to use and already making garden time so much more independent. Thank you for signing off with such warmth and that lovely heart. It means a great deal to our small team. Cheers right back to you! ❤️🌿

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Mainly the weight was our problem

Mainly the weight was our problem with our old whippersnipper. Although we had the tool, we ended up paying for someone to do our gardens.

26 de agosto de 2026
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Resposta da Gardeners Crate

Hi Mairi, weight is the barrier that sent the job to someone else despite already having a tool. That is such a common and frustrating situation, and we are so glad The Lawno has changed that for you. No more paying for something you can now do yourself, on your own schedule and without the strain.

Thank you for sharing this, and we hope it keeps making the garden feel manageable and enjoyable! 🌸

- The Gardeners Crate Team

Classificada 2 em 5 estrelas

Harder to get a refund than to quit…

Harder to get a refund than to quit Fitness First.
I tried it, I didn’t like it, I asked for a refund and then the games began. “Have you tried this?” “Have you tried that?” “Please send a photograph of everything?” “What kind of grass do you have?” “You know you really want to keep it.” I asked for a refund three times and was blocked each time. “Your refund absolutely stands, just ……”

13 de agosto de 2026
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Resposta da Gardeners Crate

Hi Lisa, thank you for being honest with us, and we are genuinely sorry the refund process felt like an obstacle course rather than a straightforward experience. That is not what we intended, and we completely understand how frustrating that must have been.

Our team asks questions and offers troubleshooting because as a small Aussie business we genuinely care about making the product work for every customer, and we never want someone to give up on something that might work, But we also hear you clearly: when a customer has made up their mind, that needs to be respected without further delay. We are truly sorry for the experience, Lisa, and we thank you for the feedback. It helps us do better. 💚

- The Gardeners Crate Team

Classificada 4 em 5 estrelas

Ease of use

The product arrived in good time and the packaging was really well organised and looks great. I have used it a few times now and it works well on trimming particularly. As my property is very large, I imagine it will only work efficiently on small jobs which is fine and the lighter weight counters the heavy duty models so I am happy with that. Ease of use will make trimming around fence lines etc better as I can now do them more often and less time consuming because I don't have to continually change the line.

23 de agosto de 2026
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Resposta da Gardeners Crate

Thank you so much, Ness! Great packaging, it works well on trimming, and there is no more stopping to change the line — that is a wonderful result. And you are absolutely right that The Lawno shines on those jobs your full mower simply cannot reach: fence lines, tight corners, garden bed edges and awkward spots where the big machine just will not go. For a large property like yours, it is the perfect companion tool for exactly those areas. We are so glad it is already making those jobs easier and less time-consuming! 🌿

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

My garden is already looking great

My garden is already looking great. I have not been able to whipper snip for many years due to the weight and difficulty starting the tool. I have been able to whipper snip with ease and really enjoy using my Lawnmow

Thank you for your amazing tool. Also the set up videos are a great help

23 de agosto de 2026
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Resposta da Gardeners Crate

Hi Janet, it's so wonderful to hear from you again, and what progress! The garden is already looking great, whipper-snipping with ease after years of not being able to and genuinely enjoying it — that transformation is everything. Thank you for coming back to share this update. 🌻

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Lionel Lawno!


Lionel Lawno!

Well I turned it on!

As it wasn't too scary I wandered over to some weeds and grass that were escaping from the garden bed and boom they were gone!

Fortunately I was wearing my safety glasses! Definitely needed those!
As for the gloves.. they were a bit bulky..so they were discarded.

I became more adventurous and headed to some larger patches of runaway grass under my roses.. it did the trick, until a length became stuck under the cutter...

Fortunately again! I had read the instructions, but, as a wife of a mechanic, I already knew that to fix a unit, turned off or not, is highly dangerous 😳 so.. I disengaged the battery before attempting to clear cutter.. it was a super easy fix.. and then replaced the battery.. to begin again.

Very pleased.. ❤️ my only personal experience that for me was holding the switch on. Supposedly I could do with muscle building, but holding the switch in was quite hard for me.. But it is a safety mechanism, so it is necessary.

But now I have to rest.. lol, super happy, relaxing, having a coffee, and wondering who is going to clear up my mess.. 😄

lol, I used to do that part for my husband, but now I doing my husband's job.. oh well, I will have to embrace the Blue Zone people.. gardening creates natural physical health.. google them..

But I wasn't always wanting to be physical. I will embrace it to become healthy. So me and my friend Lionel Lawno have now a big adventure!

Thank you ❤️ for this wonderful creative machine for me to help remain independent with self esteem, knowing that I can do it!

27 de agosto de 2026
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Resposta da Gardeners Crate

Sharyn, we absolutely loved every word of this, and Lionel Lawno is a name we will never forget! From the cautious first approach to the weeds, to tackling the roses, to safely removing the battery before clearing the cutter like the sensible and switched-on person you clearly are, to coffee and contemplating the mess – this is the most joyful and real review we have ever read.

Welcome to your big adventure with Lionel. We could not be more glad to have you along for it. 😄❤️

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Everything it says it is

Delivery was on time and contact via email has been excellent. The product is lightweight and easy to use. I have never done the wippersnipping before because the equipment was too heavy, bulky and hard to start. The Lawno is none of that and i have been able to trim around my fruit trees for the first time. It looks great.

27 de agosto de 2026
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Resposta da Gardeners Crate

Hi Lisa, that is such a lovely milestone! The fact that the weight, bulk and hard starting of old tools were never a barrier with The Lawno is exactly what we set out to achieve. Thank you for sharing this moment with us. 🌿

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

I am loving my Lawno

I am loving my Lawno, living in a townhouse it the perfect tool to keep everything ship shape. Delivery was good and set up instructions made it easy to assemble. No issues to report.

27 de agosto de 2026
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Resposta da Gardeners Crate

Ship shape in a townhouse and no issues to report — Greg, that is a brilliant result! The Lawno is perfectly sized for exactly that kind of space, and we are glad it has been such a seamless experience from delivery through to setup. Thank you for sharing this! 🏡

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

The experience of placing the order and…

The experience of placing the order and receipt of goods was very smooth. The instructions on assembling and how to use the machine was excellent. I am very happy with the product.

21 de agosto de 2026
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Resposta da Gardeners Crate

Smooth from start to finish, and very happy with the product, Wil. That is exactly the experience we work hard to create every time. Thank you for sharing this, and we are always here if you ever need us. 👍

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Thanks to Gardeners Crate for empowering me to keep my place tidy

Thanks to Gardeners Crate, the product is fantastic, the communication, delivery and support outstanding I highly recommend the lawno. I'm in my 50's with a sore back so this has made it possible to empower me to do the mowing, edging myself without having to rely on someone else. Thanks for creating such a great product.

24 de agosto de 2026
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Resposta da Gardeners Crate

Empowered to do the mowing and edging yourself with a sore back and no longer relying on anyone else, Anja, that independence is something we are truly proud to have played a part in. Thank you for such a heartfelt review, and we hope your back keeps thanking you for the switch! 🌸

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

great product refreshing to see…

great product refreshing to see something a bit different and its really easy and light to use..I love it26

26 de agosto de 2026
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Resposta da Gardeners Crate

Something a bit different, easy, light and loving it — Bob, that is a perfect summary! Thank you for sharing this, and we hope it keeps impressing every time you head out into the garden. 🌟

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

The winning team.

I had the absolute pleasure of dealing with Nick and his awesome, and very professional team. Their customer service is first rate, as they genuinely care about their customer’s welfare. I was a recipient of this extremely thoughtful and genuine care, and consideration just recently. I highly recommend this great little Australian business and the wonderful products they sell. Well done!

25 de agosto de 2026
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Resposta da Gardeners Crate

Suzanne, thank you for such warm and generous words about Nick and the team. Genuinely caring about every customer's welfare is at the heart of everything we do, and knowing that came through so clearly for you means the world to us. We are so grateful for your trust and your lovely recommendation. 💚

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Well done- Fabulous product and service

Having never owned or opeeated a whipper snipper or lawn mower- the Lawno was extremely easy to setup and operate. The support information provided through the videos is an amazing support package. This Australian company has delivered above and beyond.

26 de agosto de 2026
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Resposta da Gardeners Crate

Never having used a whipper-snipper or mower before and finding The Lawno extremely easy from the very first go, Alexandra, that is above and beyond in itself!

Thank you for such a generous review and for trusting an Australian company to deliver. We are so glad we did not let you down.

- The Gardeners Crate Team

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