Gardeners Crate Opiniões 

505
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

The Lawno has lived up to all its great reviews. Easy to assemble, with lots of video and illustrated tutorials to help you get the best from it. We’re in the demographic, and were finding our Stihl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Communication great when purchasing, great info sent through on how to set it up and use it to its best ability, we havnt had it long but it works really well and it is easy to use. Thanks so much thi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We received exemplary service from this team of legends when a part broke. At my age (85), with a husband in hospital, the advice I received and a replacement part freely and speedily given was truly... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I’d actually rate this about 4.5 stars. It’s very light and easy to manoeuvre, which I love. I mostly use it as a whipper snipper because my lawn is huge and definitely still needs the lawn mowe... Ver mais

A empresa respondeu

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 24661415925

Escrito pela empresa

Gardeners Crate is a proudly local Aussie business built around one mission: helping people stay connected to their gardens, their independence, and their joy. We create thoughtfully engineered, easy-to-use tools for people who love gardening but are tired of heavy, overcomplicated, or unsafe equipment. What makes us different? We listen obsessively. Every product we release is informed by thousands of real customer comments, reviews, and needs. We’re not just a garden tool company. We’re a purpose-built brand serving people who still want to do it themselves—and do it with pride. Every tool ships from our local facility, backed by step-by-step manuals, real human support, and a mission that never changes: Keep Gardening. Keep Living.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

505 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(505)

498 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Perfect tool for your garden

Communication great when purchasing, great info sent through on how to set it up and use it to its best ability, we havnt had it long but it works really well and it is easy to use. Thanks so much this makes keeping our yard nice so much easier

26 de outubro de 2026
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Resposta da Gardeners Crate

Thank you so much, Michele! We are really glad everything came together smoothly from the very start, and we hope it keeps making yard time easier and more enjoyable. We are always here if you ever need us! 🌿

- The Gardeners Crate Team

Classificada 3 em 5 estrelas

The battery is very difficult to remove…

The battery is very difficult to remove from the charger and the mower.
The mower itself is hard to manage ie to give a uniform height for the mown grass.

27 de outubro de 2026
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Resposta da Gardeners Crate

Hi Jill, thank you for sharing this, and we are sorry; both of these have been a frustration.

For the battery being difficult to remove from both the charger and the mower, our support page has a helpful guide with a simple technique that makes a real difference: https://gardenerscrate.com.au/pages/lawn-support#fix-4.

For the mowing height, our support page also has a tips video that walks through how to get a more even and consistent cut: https://gardenerscrate.com.au/pages/lawn-support.

Please do also feel free to reach out to us at support@gardenerscrate.com.au or call us on +61 8 7092 0892, and we will be happy to help you through both of these personally. We want you to get the best out of your Lawno, Jill! 💚

- The Gardeners Crate Team

Classificada 4 em 5 estrelas

I’d actually rate this about 4.5 stars

I’d actually rate this about 4.5 stars. It’s very light and easy to manoeuvre, which I love. I mostly use it as a whipper snipper because my lawn is huge and definitely still needs the lawn mower!

I’m a little disappointed that the fixed blade and circular blade aren’t available, because they’re what I really need for the thicker, bushier areas of my garden. The long grass tends to wind itself around the flexible blade, so I have to keep stopping and untangling it.

My only other suggestion would be a metal spanner rather than the plastic one supplied, which feels a little flimsy.

Overall, though, it’s a handy, lightweight little machine and I’m very happy with it.

27 de outubro de 2026
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Resposta da Gardeners Crate

Thank you for such a thoughtful and balanced review, Colleen! We are really glad it has been light, easy to manoeuvre and a handy companion for the whipper snipping.

On the blade availability, the great news is that the rectangular metal blade is now available for the new January version of The Lawno and is perfect for exactly those thicker and bushier areas you mentioned.

For the long grass winding around the flexible blade in the meantime, trimming the tallest sections first before going over again at a lower height can help reduce the tangling significantly. And we have noted your feedback on the spanner and are passing it on to the product team. Thank you for sticking with it and for such a generous overall review, Colleen! 🌿

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Excellent communication services and…

Excellent communication services and guidance. The Lawno is doing its job well and is easy to assemble and use. Just a little hope that the battery lasts a little longer.
Best wishes ahead👍

27 de outubro de 2026
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Resposta da Gardeners Crate

Thank you so much, and best wishes right back to you, Kunzang! On the battery life, making sure all three bars are fully lit before heading out can help you get the most out of each charge.

A second battery is also a great backup option, and you can find one here: https://gardenerscrate.com.au/collections/lawn-boss-accessories. We are always here if you need anything at all! 👍

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

The Lawno has lived up to all its great…

The Lawno has lived up to all its great reviews. Easy to assemble, with lots of video and illustrated tutorials to help you get the best from it. We’re in the demographic, and were finding our Stihl a bit much too handle at this stage of our lives. The Lawno does the job well, and the communication and delivery process was fabulous.
Our only small criticism is that both being tall, would be great to be able to extend the handle a bit more.
Well done, and wishing this Aussie business the success it deserves.

26 de outubro de 2026
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Resposta da Gardeners Crate

Thank you so much for this, Margo! Your feedback on extending the handle further for taller users is genuinely valuable, and we are passing it straight to our product team. Thank you for the warm wishes for our little Aussie business. It truly means a lot to our whole team! 🌟

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Well made fitted together very good…

Well made fitted together very good ,fast spin ,but my lawn has got buffalo grass in it its very good but if you have thick buffalo it tries its best plenty of power but because the tough grass it was taking a long time to cut through and tends to throw the cords out once 1 goes its left to the rest and its looses them i had the cord type on my failed petrol b/c it needs a better cord ive tried the same cord and wire even but like the STHIL type is a lot smaller but cuts through every thing and doesn't break off very much just wears down in time ,,, try a different cord ,,, for soft grass as in demo and great for a unit it does what it is ment to ,,buffalo is a bloody hard grass

19 de outubro de 2026
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Resposta da Gardeners Crate

Thank you for such detailed and honest feedback! Buffalo grass is genuinely one of the toughest grass types out there, and we really appreciate you sharing your observations.

It may also be worth checking out our support page, which has some helpful tips on getting the most out of the flexible blades and reducing wear and breakage: https://gardenerscrate.com.au/pages/flexible-blade-lawno-support#fix-3. We are also passing your cord suggestions on to our product team, as they could be really useful for other customers in the same situation. We are always here if there is anything we can help with! 🌿

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

My hates mowing the lawn and with…

My hates mowing the lawn and with Lawno, it makes a teadious job easier.

23 de outubro de 2026
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Resposta da Gardeners Crate

That is music to our ears, Jonathan! Thank you so much for sharing this, and we hope it keeps making yard time less of a chore for the whole household. 😄🌱

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

We received exemplary service from this…

We received exemplary service from this team of legends when a part broke. At my age (85), with a husband in hospital, the advice I received and a replacement part freely and speedily given was truly heartwarming. Now I’m ready for action again with my trusty Lawno 🌺👏.
Thanks so much legends!

27 de outubro de 2026
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Resposta da Gardeners Crate

Wendy, at 85 and still out there keeping the garden going with your husband in hospital. You are an absolute legend, and we mean that with the greatest respect. So glad we could get you back in action quickly, and please do take good care of yourself. 🌺💚

- The Gardeners Crate Team

Classificada 4 em 5 estrelas

It's not difficult to put together

It's not difficult to put together - there are very clear instructions. Works well on harder grass but not so well on soft grass that only grows in the shade & in tufts, as at my place. This I had to cut by hand. Luckily there's not much of it.
Love the wheels, it makes all the difference.

17 de outubro de 2026
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Resposta da Gardeners Crate

Hi Stefanie, thank you for sharing such honest and practical feedback! Really glad the wheels have been making such a difference and that it handles the harder grass well.

For the soft shaded tufty grass, it is worth checking that the blade is tightened firmly first, as a loose blade can reduce cutting power on lighter and more delicate grass types. Our support page walks through exactly how to check and fix this: https://gardenerscrate.com.au/pages/lawn-support#fix-1. Give that a try, and we hope it makes a difference on those stubborn patches. We are always here if you need any further help! 🌱

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

I bought the garden tool from Gardener's Crate

I bought the 3-in-1 garden tool from Gardener's Crate to avoid having to take my lawnmower to the back garden, which meant lifting it down some steps - quite heavy!

After putting the 3-in-1 garden tool together it wasn't cutting but tended to bend the grass. I was disappointed but reached out via messenger. After advice, which I followed, from the Gardener's Crate, I managed to get the tool working properly.

Since then I have been so pleased with its performance. Now the grass doesn't get overgrown and today I was able to use a break in the rain to cut the front and back lawns. My son even comnented on how nice the lawn was looking.

This has been a great purchase and worth every cent. I will now sell the lawn mower and whipper snipper!!

Delivery was very quick and response time in helping me trouble shoot was almost immediate.

I am a very happy, 73 year old customer and would definitely recommend this product. 😊

24 de outubro de 2026
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Resposta da Gardeners Crate

What a turnaround and what a result! At 73 and now planning to sell the mower and whipper snipper, that is the highest compliment The Lawno could ever receive.

Thank you for reaching out when things were not quite right and for giving us the chance to help get it sorted. The fact that your son noticed how great the lawn is looking makes it even better! Reviews like yours genuinely make our day, and we are so glad it has all come together so beautifully for you. We are always here if you ever need anything at all. 😊🌿

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

I saw an item about Lawnmo by Gardeners…

I saw an item about Lawnmo by Gardeners Crate and needed to make mowing and edging my garden easier, so bought one.It makes my life much easier now, I can do everything with just the one tool. I was sceptical but it really does work and we love our Lawnmo!

19 de outubro de 2026
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Resposta da Gardeners Crate

That sceptic to believer journey is one of our absolute favourites, Eileen! Thank you for sharing this so warmly, and we hope it keeps delivering every single time. We are always here if you need anything! 🌸

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

I don't remember where I saw the ad for…

I don't remember where I saw the ad for the Lawnmo, but I was interested in anyway to make caring for the lawn easier! I ended up purchasing one, when it arrived I noticed how well it was made and couldn't wait to try it out. My husband saw it put it together and then used it himself! We love it,It's light easy to use and makes tending to the grass easier.

19 de outubro de 2026
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Resposta da Gardeners Crate

A full household seal of approval. We love it, Eileen! Thank you for sharing this, and we are always here whenever you need us. 💚

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Gardening tools

A great Aussie business and their products are easy to install and use. Any issues they resolve straight away in a friendly and professional manner. They make you feel like family. Can’t wait to see what else they produce!

23 de outubro de 2026
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Resposta da Gardeners Crate

Feeling like family is exactly what we set out to create with every interaction, and it means the world to hear it said so warmly. Thank you for the lovely review, and watch this space for what is coming next!🌟

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Our experience with The Lawno

The customer service is exceptional, from the placement of the order, up to date communication about delivery from door to door, the emails about how to use the product.
The rain disrupted our usage of The Lawno.
So still working it out.
From the little we mowed The Lawno did the job.

19 de outubro de 2026
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Resposta da Gardeners Crate

The rain has a lot to answer for lately, Vicki! We hope the weather clears soon so you can give it a proper run. We cannot wait to hear how it goes, and we are always here if you have any questions along the way. 🌱

- The Gardeners Crate Team

Classificada 4 em 5 estrelas

I enjoyed using all the actions with a caution

I enjoyed using all the actions. It was light, effective machine that was easy to change the pieces. I found the trigger to hold on for the action, tough to hold on, I had to swap my hands, afterwards for 2days my forearms were sore and the base of my right thumb is still recovering. The assembly instructions were difficult, being black photos, though you’ve tried to make it clear. I’ll see how my hands feel after a second mow, I’m hoping it’ll be easier but that button was tough to hold in place. I would still recommend it but with that caveat. Delivery was delayed, it would have been better to have been advised rather than me having to chase it up.

17 de outubro de 2026
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Resposta da Gardeners Crate

Thank you for such honest and detailed feedback, and we are genuinely sorry to hear about your forearms and thumb afterwards, Amanda. That is not the experience we want for you at all.

The trigger does become easier with use, as you find the grip that works best for you, and taking short breaks between sessions can make a real difference while your hands are still getting used to it. We have also noted your feedback on the black and white assembly photos and the delivery communication, and we are passing both of those on to the team as genuine areas to improve.

We really appreciate you still recommending it despite thosechallenges,s and we hope the second session feels much more comfortable. We are always here if you need any help! 💚

- The Gardeners Crate Team

Classificada 3 em 5 estrelas

It does what it says

It does what it says. Powerful for hard, thick clunks of grass. I didn't give it a 5 because it is designed for a right hander. I'm a left hander so makes it difficult to get it started and hold the button down all at the same time. My ozito whipper snipper has the long part to hold down in the middle of the handle so it makes no difference which hand you use. I also find it does take a little effort to push the little round button.

Otherwise the machine itself works great. Unfortunately for me it won't replace my ozito completely.

Thanks....Lena

18 de outubro de 2026
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Resposta da Gardeners Crate

Hi Lena, thank you for such honest and thoughtful feedback, and we are really glad the machine itself has been working great for you on tough, thick grass!

Your feedback on the left-handed challenge and the button effort is something we genuinely take on board, and we are passing it straight to our product team. You are definitely not alone in raising this, and it is exactly the kind of insight that helps us improve for future versions.

A handy tip in the meantime is to start it with your right hand and then transfer to your left once it is running, which many left-handed customers have found takes most of the awkwardness away. Thank you for signing off personally, Lena, and for taking the time to share such useful feedback! 🌿

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

This product is tough and honest!!!!! It does what is advertised !!

I was so very impressed with the whole experience from the time l ordered . A helpful video sent prior to delivery giving great insight.When it arrived set up was uncomplicated with easy to follow instructions for this almost 77 year old. It has been a few weeks now of using this amazing Lawno , so light easy and tough!! The advertising on this product has been spot on. Many thanks Lawno crew for making things so much easier and lighter 😀

1 de outubro de 2026
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Resposta da Gardeners Crate

This genuinely made the whole crew smile, Lyn! Thank you for sharing this so enthusiastically, and many thanks right back to you for giving it such a wonderful go. Many more easy and lighter sessions ahead! 😀🌿

- The Gardeners Crate Team

Classificada 4 em 5 estrelas

Great whipper snipper.

It's a terrific whipper snipper which i love. It's very powerful and lightweight. The mowing side not so great for my larger lawn and I haven't tried the edger yet.

20 de outubro de 2026
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Resposta da Gardeners Crate

Hi David, really glad the whipper snipping has been such a hit!

For larger lawns The Lawno works best as a companion to the main mower rather than a full replacement, handling all the tight spots, edges and tricky areas the big mower cannot reach. When you are ready to give the edger a go, our support page has a great video with tips on getting a clean professional edge every time: https://gardenerscrate.com.au/pages/lawn-support#fix-3. And for mowing tips to get the most out of each session: https://gardenerscrate.com.au/pages/lawn-support. We hope both impress you just as much, and we are always here if you need anything along the way! 🌿

- The Gardeners Crate Team

Classificada 4 em 5 estrelas

Happy customer.

After owning an electric lawn mower, the Lawno is a welcomed relief to use. It's light and relatively easy to use. It does take me a little longer to mow my lawn because the head on the Lawno is smaller than a standard lawnmower. But over all, I'm happy with it so far. I highly recommend you purchase the second battery so you don't get caught out with a flat battery half way through the job.
The correspondence with the company is also great.

10 de outubro de 2026
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Resposta da Gardeners Crate

Hi Gaby, so glad it has been a welcome relief after the electric mower and that the correspondence has been great throughout!

You are absolutely right that a second battery is a brilliant investment for larger lawns. You can grab one anytime from our accessories page: https://gardenerscrate.com.au/collections/lawn-boss-accessories. Thank you for the recommendation, and we are always here if you need anything! 🌸

- The Gardeners Crate Team

Classificada 5 em 5 estrelas

Convenient

Convenient, lightweight and gives good results. Customer contact helpful and pleasant.

15 de outubro de 2026
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Resposta da Gardeners Crate

Thank you so much, Lorraine! Four simple words that cover everything we strive for every single day. We are always here whenever you need us. 🌸

- The Gardeners Crate Team

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