I ordered online 23rd August . Order did not arrive I contacted them and they said out is stock they would refund me. Iam still waiting for refund. I received from PayPal advising me refund did not go... Ver mais
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Leia as opiniões dos outros
It seems this is the only way to get Garden Greatness to respond...I order an vase on 19th August, expected date 28th August, it's now 14th September and despite three emails, absolutely no response... Ver mais
After reading the previous reviews I was very worried that my order wouldn’t arrive. There was no communication, no confirmation emails, nothing to advise on delivery, and I did panic. However, a... Ver mais
Checked Tesco marketplace website today - states Garden Greatness is no longer an active seller and a link to contact them if problems with previous orders. Please do this if affected by them, chase T... Ver mais
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Respondeu a 24% das suas opiniões negativas
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SCAM
Like all the previous reviews this company is a scam. I ordered via Debenhams which arrived promptly however the garden gnomes came smashed and not as pictured in the advert. I emailed them directly for a return and refund as stated to by Debenhams however never received a response. Still waiting for the issue to be resolved however I feel I’ll never get my money back for such poor quality products. Like others advised, AVOID them.
BEWARE
ordered - no confirmation received, taken money and no reply to emails
1 star as there is no 0 star
1 star as there is no 0 star. I purchased a clock from Great Gardens via Debenham, the clock was ordered on the 19/02/2026, the courier Evrir has had the clock since 05/03/2026. I have asked for a refund and refuse to accept delivery. Had I known Great Gardens a Debenham selling partner had a 4.2 trust pilot review rating I would have steered clear.
Absolute joke of a company
Absolute joke of a company! Ordered a clock through garden greatness, waited over two weeks to receive a message saying clock was damaged in transit! Got a refund after numerous emails! Then ordered the same clock through B&Q not knowing it was coming from Garden greatness, got tracking confirmation my order was on route then nothing! B&Q had to get my money back and take action! Stay away from this company! SCUMBAGS
Absolutely shocking company
Absolutely shocking company 3 weeks waiting for item that says 3-4 days delivery . Hardly ever answers emails and when they do they lie and say its been sent and will forward tracking that never appears. Please don't waste your money. I am trying to get refund through my bank now as they ignoring my emails
If I could give zero stars I would.
If I could give zero stars I would.
AVOID AT ALL COSTS!!
item never received and no way of contacting them. £148.99 for a wall clock sold by B&Q .
Avoid at all costs
Avoid at all costs - total scam. Order has not arrived and emails ignored. No other way to contact. I’ve now had to report them to trading standards and my credit card for fraud
Would give zero stars if I could
Would give zero stars if I could. Ordered two vases, had to chase after a couple of weeks of no delivery. I cancelled the order, received no response and then received one of the vases but the other was missing. Quality of the vase I did receive was poor; splash marks on it and a different colour from the image. AVOID!
Never received goods at the cost of…
Never received goods at the cost of £122.45 wall clock. Having to do all the chasing to recover my money back. Absolutely useless avoid like the plaque
Didn’t receive item so can’t do a true review but refund was sorted promptly
Didn’t receive item so can’t do honest review but refund was sorted quickly
Really pleased with the product
Really pleased with the product. Quality great and just as described. Delivery was super quick too
Set Of 3 LED Wonderland parcels
What an absolutely beautiful addition to the Christmas decs. Sat next to the tree and looked so sparkly ✨️ Really well packaged, good value and much to my delight came in a couple of days, in time for Christmas
Very good customer care
Unfortunately my order arrived broken, not the company's fault.
Communication was good and l was reimbursed very quickly.
SCAM - AVOID - DEBENHAMS CUSTOMER SERVICE NON EXISTENT
Ordered a Christmas light up lamppost via Debenhams website on 30th Nov. Paid extra for fast delivery by 5th Dec. Item has never arrived and I've sent multiple emails as thats the only way to contact Debenhams customer service as far as I can see. Got what I can only describe as an AI response on 6th Dec and then an "escalated" forwarding email on 15th Dec.
I am not letting this go, especially not now after reading the reviews and learning this is a complete scam from a 3rd party. Wish I had researched more into the item and checked here first but as it was Debenhams I thought it was all above board and legit. Disgusting.
Avoid at all costs
Avoid at all costs ,
Tool my money and then I’ve had no communication from them apart from an email acknowledging my order.
No phone number, only online web form and email .
No reply from them after trying multiple times .
I’ve reported it to my credit card company to try and get the money back .
AVOID AT ALL COSTS
What an absolute con. This company sell through B&Q and others and hide behind that. They send out their cheap Chinese tat late and defective. When you try to return they have a cheek to try and charge you to send back a defective product.
That’s a classic ploy to put you off. They are legally obliged to arrange for return at THEIR expense.
I rarely go to the lengths of a county court claim but out of utter principle I will on this one.
Avoid at all costs.
STAY WELL AWAY FROM THIS COMPANY ‼️‼️‼️‼️
Absolute joke of a company!
I ordered some metal Christmas parcels through B&Q from this seller! Sent loads of emails as they never sent my items out! Emailed them directly 5 emails no response back, they have no phone number. And today all of a sudden after placing the order on the 6th Dec my items were cancelled! No reason given! No customer service they just ignore you!
I would never trust this company ever again, very unprofessional and an absolute joke of a company!
STAY WELL CLEAR‼️‼️‼️‼️
SCAM
SCAM! Online Ordered on 24th November, still hasnt been delivered with no updates. No way of calling and they have ignored two of my emails. I think these guys are taking peoples money without any intention to deliver
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