Gardening Direct Opiniões 24 615

TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased 4 ready planted hanging baskets. They arrived boxed and in great condition due to superb, secure packaging and careful delivery by the Courier. The plants are healthy and colourful and w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The roses arrived in good time and well packaged. One rose was in excellent condition but the other one had 5 dead short stems that we removed. Having said that the rest of plant looks in good shape.... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Although the plants were well wrapped and still alive when they arrived, despite the heat, unfortunately the courier didn't handle the box carefully and several plants and soil had fallen out of the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was really pleased with our 4 hanging baskets . They were well Packed and are thriving beautifully . I will certainly use your company again . Thank you. I will definitely recommend gardening direc... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Jardim

Escrito pela empresa

Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

25 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(24 615)

3005 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Disappointed

First tree ordered in good time for Father’s Day, arrived 10 days late and dead! Second one, also 10 days late and dead! Customer service staff, less than helpful. Unanswered emails… eventually refunded!

10 de junho de 2026
Classificada 2 em 5 estrelas

Very poor quality

We ordered a 50th Wedding anniversary rose to give as a present, but the one that came had no buds, a few dead leaves and very little new growth. We were embarrassed when we gave it to our friends. Very poor quality.

17 de junho de 2026
Classificada 4 em 5 estrelas

I took the special offer

I took the special offer, acceptable value for money, but the garden ready plants were well ready. With a little tender care they are starting to recover with about75% as some of the stems had broken in transport. Overall ok

17 de junho de 2026
Classificada 5 em 5 estrelas

Excellent customer sevice

My order wasn't in the condition that I was expecting as I have always had excellent plants and plugs I emailed to advise you of my problem and was immediately sent a replacement so was very pleased with service and have no problem buying your products again

9 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We're sorry to hear your initial order wasn't in the condition you expected, but we're delighted that our prompt replacement service met your satisfaction. We appreciate your continued trust in our products.

Kind regards,

Gardening Direct Customer Service

Classificada 1 em 5 estrelas

When my pkants arrived they were all…

When my pkants arrived they were all bashed about plus most of the leaves were loose in the box.. the box was sturdy.. but the plants were rattling around and got very damaged.. i was very upset when i paid good money and to me they were in very poor condition.. im so sorry to have to moan

16 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We are truly sorry to hear that your plants arrived in such a damaged condition, especially after you paid good money for them. We understand your upset and are reviewing our packaging procedures to prevent plants from shifting and getting damaged during transit.

Kind regards,

Gardening Direct Customer Service

Classificada 5 em 5 estrelas

Very good service

Excellent plants in good condition.

16 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We're so pleased you received excellent plants in good condition! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Classificada 5 em 5 estrelas

Plants

Good plant's well packed

16 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We're glad your plants were good and well-packed. We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Classificada 3 em 5 estrelas

Quite expensive for the size of plants…

Quite expensive for the size of plants delivered. Some could have been in a better condition.

16 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We appreciate your feedback regarding the plant sizes and condition. We are always working to improve our offerings.

Kind regards,

Gardening Direct Customer Service

Classificada 5 em 5 estrelas

Nice plants and great price

Nice plants and great price

16 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We're happy you enjoyed our plants and prices! Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

Classificada 5 em 5 estrelas

Lovely strong plants

Lovely strong plants, packing great, so arrived
in good condition

16 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We're so pleased to hear that your plants are strong and arrived in good condition, thanks to our careful packing. Your positive feedback is much appreciated!

Kind regards,

Gardening Direct Customer Service

Classificada 3 em 5 estrelas

Most of plants were ok

Most of plants were ok, but busy lizzies were not very good. I did complain and you sent me replacement plants. They were very overgrown and leggy. Bit disappointed with my experience this time. Normally the plants I receive are very good. Hope next time I order I will not be disappointed.

8 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We're truly sorry to hear that your experience this time was disappointing, especially with the Busy Lizzies and their replacements. We appreciate your feedback and hope to provide you with a much better experience on your next order.

Kind regards,

Gardening Direct Customer Service

Classificada 5 em 5 estrelas

Good web site

Good web site. Beautiful plants all doing well. Easy to order. Fast delivery

16 de junho de 2026
logótipo da Gardening Direct

Resposta da Gardening Direct

Hello,

We're so pleased you found our website easy to use, that your beautiful plants are doing well, and that you experienced fast delivery! Thank you for your wonderful feedback.

Kind regards,

Gardening Direct Customer Service

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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