gas-elec Group Opiniões 

182
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Gary McGowan Senior engineer has succeeded all our expectations when he came to fit our new boiler.He always liased with us on the time of his arrival and came on time. He is a very proffesional an... Ver mais

Classificada 5 em 5 estrelas

Huge shoutout to Dave - absolutely great guy! He came to do a regular inspection, however he noticed that our boiler hadn't been serviced in a while, so he did an entire service instead! Honestl... Ver mais

Classificada 1 em 5 estrelas

They’ve charged me for a different (more expensive) service than the one they were instructed for, with no explanation. Beware!

Classificada 5 em 5 estrelas

Senior Engineer Gary McGowan attended my property to carry out our annual boiler check. He was on time and called before he attended. He was polite and explained to us how to use the boiler and room s... Ver mais

Informações sobre a empresa

  1. Empresa gestora de propriedades
  2. Fornecedor de caldeiras

Escrito pela empresa

gas-elec is a market-leading national provider of gas & electrical services to the private rental sector. We specialise in gas & electrical safety inspections, servicing, boiler installations & home services reports, completing over 150,000 each year. Established in 1996 gas-elec launched the UK’s first-ever combined gas and electrical inspection carried out by one engineer in one visit - today we continue to create bespoke and innovative services and compliance management solutions to the lettings industry.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(182)

26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Boiler Service

We have recently moved into a rental property and the Estate Agent scheduled a Boiler Service.
Chap turned up a little early, which was fine, was very knowledgeable and friendly, over-shoes on, all clean and tidy.

21 de março de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer. Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

Great

Marcus was absolutely lovely, gas inspection was really quick & simple.

3 de março de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated.

Classificada 4 em 5 estrelas

Excellent service

Initially skeptical of working with this company because of the two or three most recent reviews on here, but I bit the bullet and went with them anyway because the company's website made it absolutely clear what they offered.

I had a Homebuyers Report and a EICR done and both of my engineers (Don and Michael) were absolutely brilliant. Friendly, polite, answered any questions I had and weren't rushing to finish the job early.

I also had a good experience with the customer service team throughout the booking process. They are easily contactable and will try their best to assist with any problems that arise, in a fair and sensible manner.

27 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineers and customer service team. Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

Gas-elec boiler service

The gas engineer carried out a boiler service within my property, when he identified a problem he explained what it was and went to great lengths to order the part and remedy the situation within a couple of days. He turned what could have been a sressful time with my tenant into a minor inconvenience and I would certainly recomend gas-elec.

24 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer. Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

Gary McGowan called today to date the…

Gary McGowan called today to carry the gas safety check. He comes every year always polite and informed us when he is coming. Definitely recommend.

24 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Gary. Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

Gary (Senior Engineer) attended my flat…

Gary (Senior Engineer) attended my flat today to fix an issue with my boiler. Gary has atteded the flat on many occasions to carry out gas saftey inspectations and maintence jobs over the past few years. As always, he was polite, efficient, timely and kept me informed throughout. Couldn't recommend him enough as an engineer and the company he works for. Excellent customer service!

24 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Gary. Your feedback is very much appreciated.

Classificada 1 em 5 estrelas

Crappy/sloppy work...joke of a company.

Crappy/sloppy work...joke of a company.
Wouldnt use them,even if you paid me....

3 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

I am sorry this has been your experience. Please be rest assured we take such incidents extremely seriously. I would very much like the opportunity to speak with you regarding this and wonder if you might contact me please via complaints@gas-elec.co.uk Many thanks.

Classificada 5 em 5 estrelas

Gary Mcgowan called today to carry out…

Gary Mcgowan called today to carry out a gas check on my property. He called me before arrival and was spot on time. He was very polite and very knowledgeable about his job providing me with some good energy saving tips. A credit to the company.

23 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Gary. Your feedback is very much appreciated.

Classificada 1 em 5 estrelas

Electric boiler install

These guys did an electric boiler install for me and left the small flat looking like a hospital room with cabling boxing visible and stuck onto walls, a giant red klaxon alarm and a big red off on button in the hall. It turned out that they didn’t even hook the hot water upto the boiler, just the heating, selling me my existing aged immersion setup as if it was something new. The whole thing didn’t make sense and I complained but they didn’t want to know and got me to pay for amendments. I used their complaints process and of course this has led to radio silence.

23 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Marcus did a great job, great service

The Engineer came was Marcus. He is exceptional. Very friendly. Know what he is doing. Great service 👏

22 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated.

Classificada 1 em 5 estrelas

Absolutely shocking actions from the…

Absolutely shocking actions from the driver of van ref: WP19 CTU on green dragon lane!! Using a phone nearly swerving into us and then has the cheek to start swearing and giving us the finger!!! RUDE!!!! Send your driver back to school and anger management clases!!!

17 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Mr Eccles - I am really sorry for your experience and please be rest assured we take such incidents extremely seriously. I would very much like the opportunity to speak with you regarding this and wonder if you might contact me please via kate.papworth@gas-elec.co.uk Many thanks.

Classificada 5 em 5 estrelas

Very efficient and friendly

Gave me an appointment quickly. Engineer, Marcus Turner was fast and efficient, and very friendly and interesting and interested in me.

7 de fevereiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated.

Classificada 1 em 5 estrelas

Shambles of a company .cancelled twice…

Shambles of a company .cancelled twice without any warning ,oredered parts them blamed parts for not fitting boiler..said they would ring and update me on when repair will be completed and still waiting for call ..I’d advise you you ring a
Local trustee company and stay away..

6 de dezembro de 2022
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

We're sorry you had this experience with us, we can't seem to find your name on our system but please do give us a call on 0800 041 8614 so we can look into, and try to resolve this issue for you.

Classificada 5 em 5 estrelas

Brilliant Enginner

He was very efficient, courteous, helpful and a good worker. Would recommend. Review on behalf of my grandma.

11 de janeiro de 2023
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer. Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

Excellent work! Gary from gas-elec was here today…

Gary from gas-elec was here today installing a new boiler. Excellent worker, quick and efficient, polite and friendly, left everything clean and tidy.
Well done! Thank you!

22 de dezembro de 2022
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Gary. Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

Very good

Marcus Turner very good engineer Thank you

21 de dezembro de 2022
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

very pleased with my service on my…boiler

very pleased with my service on my boiler marcus turner was very good at telling me how my boiler worked i hpe we can use your companey again next year thankyou

30 de novembro de 2022
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

Double thanks to Gas-Elec teams

Double thanks to Gas-Elec teams! Phil was extremely responsive to our initial desperation for quotation / installation of a new boiler system to allow completion on a property sale, and Sandra likewise in following through with an EICR appointment post -sale on behalf of the new owners. They and their team's customer service when I was super stressed was hugely appreciated!!

24 de novembro de 2022
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding the team here at gas-elec! Your feedback is very much appreciated.

Classificada 5 em 5 estrelas

Fantastic service delivered

Fantastic service delivered. The engineer took the time to explain just what he was doing and why.

18 de novembro de 2022
Opinião espontânea
logótipo da gas-elec Group

Resposta da gas-elec Group

Thank you so much for your review regarding our engineer. Your feedback is very much appreciated.

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