This is the worst customer service ever. We sent in government documents, notarized documents, and government ID's to verify ourselves and to renew our cards and they are treating us like we are scam... Ver mais
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Leia as opiniões dos outros
Was taking surveys and more than 10 times completed entire survey and got error message upon hitting submit. Got no points or credit even though some were 25 minutes or more. Then would agree to take... Ver mais
ticket number: 1935088 Has gone unanswered for weeks. They refuse to give me missing discount. I arrived to a gas station for flash sale savings in 5 minutes after activation of that said flash deal.... Ver mais
I was member of GasBuddy+ for sometimes. I retired and realized that I figure this out. Monthly payments $9.99 are not worth to get up to 50 gal. Even they bring down to offer me of $7.00. Come on ple... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
Informações de contacto
Canal Street 60, 02109, Boston, Estados Unidos da América
- gasbuddy.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
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Gas buddy was way off base in terms of the price for regular gas at Sams club in Ontario, California
Just returned from filling up at Sam’s warehouse in Ontario California. When I looked at my gas buddy app while in line it said the price for regular was $5.39. The service station at the Sam’s Club is very small and the line was very long I must’ve waited for 30 minutes before I got up to a station pump when I did I noticed that the price was not $5.39 but $5.69. Even while in line my gas buddy app said $5.39. This was an expensive disappointment. I could’ve gone to Costco which was not very far from where I was at and filled up for less money. In either event you should be able to rely on an app to give you the most recent results. This obviously was not the case and I am truly disappointed in the gas buddy app. Don’t know if I use it anymore.
No human beings work in customer…
No human beings work in customer service. Only reply you will get when leaving a message is a Email Bot reply that says nothing about your issue. Same goes when emailing them. Extremely poorly run company and zero customer support. Beware!
Signed up a month ago. Still no card
Put in for a GasBuddy card in June. It got shipped (supposedly). It is now almost a month and still no card. Customer Support still emails me reminders to activate and take advantage of the savings, but can’t seem to mail the card so it gets delivered. Good thing I went with the free membership. Customer Support bots tend to respond more often than an actual human.
Honestly at this point I’m just going to consider deleting my account. Waste of my time waiting for a savings card and dealing with incompetent customer service.
Great App
This App allow you to find the best gas prices in an area. They have challenges to earn points to win free gas.
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