With my first use of this product one of the fins on the base fell down due to a failed weld which l am going to attempt to repair myself. This is unsatisfactory as the remaining fins appear to be... Ver mais
A empresa respondeu
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They were the only company I could find that sold propane regulators suitable for use in Ireland (i.e. which had the required F-valve connection). They seemed to anticipate that - in addition to th... Ver mais
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Very pleased with the Super Heat 3.4kw Living Flame portable heater. Stylish and great heat will be perfect for winter or in the event of a power cut. First class customer service and communication fr... Ver mais
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Brilliant Experience. They had the products I wanted in stock, they were best on price by a mile, the website was great and easy to navigate. I did have an issue with the basket loading however I ca... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Hamilton Gas Products is a family owned and run business established in 1971, specialising in the distribution of gas equipment and installation materials throughout the United Kingdom and Ireland. We sell via our catalogue, website, ebay, amazon, and our trade counter based in Bangor, County Down, Northern Ireland. We offer unrivalled service, excellent technical knowledge and next working day delivery throughout the United Kingdom and Ireland.
Informações de contacto
7 Balloo Crescent, Balloo Industrial Estate, BT19 7WP, Bangor, Reino Unido
- 028 9146 1111
- help@gasproducts.co.uk
- gasproducts.co.uk
4,5
Excelente
9 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast delivery and good product.
Fast delivery and good product.
31 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.
Great professional service absolutely…
Great professional service absolutely nothing is an issue
24 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.
Great customer service
I purchased this item to convert my French BBQ regulator to fit a UK gas bottle. oI then discovered that the French regulator was damaged during removals and the adaptor was no longer needed.
Hamilton accepted my request to return and provided paperwork to support it.
Great customer service!
27 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
This is our second order with hamilton…
This is our second order with hamilton gas, they are exceptional in every way.
6 de agosto de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your 5-star rating of Hamilton Gas Products! We strive to provide both brilliant products and even better customer service, so we're glad to have exceeded your expectations. Thank you for taking the time to review us!
Prompt delivery to Ireland within 24…
Prompt delivery to Ireland within 24 hours 👍👍
31 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with a top-quality service, which includes the dispatch and delivery process.
Quality gas item delivered promptly and…
Quality gas item delivered promptly and completely as described.
20 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Happy Customer.
I thought the website was easy to navigate and allowed me to choose a suitable product (even though I am a DIY bodger rather than expert). The part arrived within 72 hours which I was quite impressed with. It had been carefully packed and was as advertised. Excellent service, thank you. P.S. I am gettting a corgi registered plumber to fit the unit!
21 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Ordered a boiler on a Friday night to…
Ordered a boiler on a Friday night to be delivered to uk and arrived on the Monday afternoon have fitted and works perfect so thanks would highly recommend
17 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with a top-quality service, which includes the dispatch and delivery process.
Excellent service
26 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
EXACTLY WHAT I ORDERED
EXACTLY WHAT I ORDERED , DELIVERED ON TIME
26 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with a top-quality service, which includes the dispatch and delivery process.
Another Positive Shopping Experience...
I have ordered a few things from HGP over the years and have always had a positive shopping experience.
Intuitive website, wide range of products at competitive prices, easy ordering process, fast delivery
26 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your 5-star rating of Hamilton Gas Products! We strive to provide both brilliant products and even better customer service, so we're glad to have exceeded your expectations. Thank you for taking the time to review us!
Exactly as required
The company quickly supplied a particular, not widely available gas valve at a good price.
17 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.
Resposta da Hamilton Gas Products
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.
First time ordering from Hamiltons…
First time ordering from Hamiltons would definitely use them again. Delivery was very quick
11 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with a top-quality service, which includes the dispatch and delivery process.
Good Stuff
Easy website to order - vast range of product, I have ordered before so had confidence in quality and service.
Pricing is very good and delivery quick. Would recommend.
7 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback and your recommendation. It is very important to us to ensure our customers receive top-quality products and excellent service.
Customers service responds to queries…
Customers service responds to queries two days later, the packaging was extremely flimsy and I’m surprised my item arrived in one person, the packaging was far from acceptable. The item arrived late
8 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback, Youcef. We greatly value all customer feedback and appreciate you taking the time to contact us.
I can see that you emailed us on Monday, 13 July. As this was a bank holiday in Northern Ireland, our offices were closed, and we had an information banner displayed on our website advising customers of this. Our Customer Service Team responded to your email the following morning when we reopened.
With regard to your delivery, I can see that your order was placed on 08/07/26 at 16:57, which was after our 12:00 noon cut-off time for same-day dispatch. As a result, your order was dispatched on 09/07/26.
As deliveries are made on working days only, your order was scheduled for delivery on 13/07/26. I can confirm that your order was delivered as scheduled on that date.
.
Very fast delivery- thanks!
18 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
We're delighted to hear that your order arrived so quickly and that you're happy with the delivery service. We really appreciate you taking the time to let us know.
Good quality product
Good quality product. Quick delivery. Great prices.
4 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback; it is very important to us. We aim to provide all our customers with good, quality products at competitive prices, and we are pleased to hear that you are happy with your order.
Easy to use website with the products…
Easy to use website with the products very easy to find. Good description of the fitting details. Prompt delivery and excellent communication 👍
13 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your 5-star rating of Hamilton Gas Products! We strive to provide both brilliant products and even better customer service, so we're glad to have exceeded your expectations. Thank you for taking the time to review us!
Issue dealt with promptly
After an issue with the wrong parts being delivered, I sent them back and got the right part sent out. These things happen, but it was put right as quickly as possible.
13 de julho de 2026
Opinião espontânea
Resposta da Hamilton Gas Products
Thank you for your feedback. It is very important to us. We are sorry to hear about the issue with the product you received. We can see a collection has been booked for the original order, and a replacement will be sent.
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