We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... Ver mais
A empresa respondeu
I am in charge of managing the remote control system for the garage doors in my midrise building. Whenever I need to obtain remotes for people in my building Gatehouse Supplies is there for me. I si... Ver mais
Customer service was always responsive and honest. The order took six months to fill, but that was due to the manufacturer. Customer service did not give me any empty promises or try to keep me from... Ver mais
The gate code worked immediately and hooks to the visors in our car. This is the second set so have bought and the price had escalated significantly but with all the inflation and tariffs, etc it was... Ver mais
The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.
Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gatehouse Supplies communication,delivery of order,
value of item,company website, and ordering process all very good. The only problem is the item ordered does not work for some reason. I am trying to replace an existing non functioning remote with the one I ordered for a family member who lives in a condo with a condo garage door.
I placed my order 8 days ago and the order still has not shipped.
Excellent service. Always have available the products i need
I paid for overnight delivery 8 days ago and still do not have my part. I cannot believe you haven't offered to remove the $50 plus shipping fee from this order.
I ordered replacement batteries for my LiftMaster garage door opener. I was expecting aftermarket batteries to be shipped, but was extremely surprised to see they were actual LiftMaster batteries that they sent me. Great work.
I called last Monday and spoke to a real person Yay!
I ordered 2 batteries for my electric gate and got them in 2 days
My gate is working again
Thank you!
Roy
Whenever I email they are fast to respond. They sent me the tracking as soon as it’s available pleasure to work with.
Item was supposed to be in stock, I paid extra for expediated shipping, and it still has not shipped five days after expected delivery date.
Horrible experience.
Received response to the above simply stating the item had been shipped, though nine days later than anticipated, and without any apology or explanation.

Resposta da Gatehouse Supplies
Everything I got worked very well and I am Satisfied!
It turns out my garage door opener is too old to repair.
Do you have any suggestion for which new unit I should buy
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