GBI Direct (Formerly Hard Assets Alliance) Opiniões 364

Knowledgeable and helpful people on the phone. Wasted no time in getting the right info fo me.

Transactions are easy, and they have many product choices.

Text alerts work well ! I don’t have any problems. I feel my gold is safe.

Informative and responsive website. Good selection of products

Responsive, professional assistance and so far, other than being too expensive IMO, very convenient and I have confidence that my metals are stored in my name.

Very easy to deal with

The premiums and insurance fees are a bit high, but the firm is solid and reliable.

This is the best utility I have used. Storage costs are complete and competitive. Price charts and stock is easy to follow. Metal Stream is the best tool for dollar cost averaging into your account. I love the simplicity and user friendly service.

No problems have been encountered for all the years I have had my account with HAA.
But with the soaring prices of gold and silver, it would be appreciated if the management could shave the quarterly account costs somewhat.

A couple of months ago, I was thinking of consolidating my storages in several locations into one company. Hard Assets Alliance was very slow in response and treating us as illegal activity.

Clear explanation of fees. Add ability to match sales to basis.

Great customer service. App is easy to use. Love the email updates on price action.

auto savings/investment account executes well, according to desired plan and on time. reporting is transparent and available

I have worked with this company for almost four years, and every aspect of my interactions have been perfect. Customer service is fast and efficient, buying and selling is incredibly easy and the costs are very clear in the final settlement. This is a phenomenal business to do any trading in hard assets with.

Hard Asset Alliance makes it easy buying precious metals on a dollar cost averaging strategy. Their process for spot purchasing fractionalized metals and coins is superior and with low fees. Their vaulting is very secure and low cost as well.

They answered my questions but could not obtain the result I was seeking.

I've been on the HAA platform for about 12 years. It has been reliable and easy to use. My experience with Customer Support is very good. They are knowledgeable and helpful. I recently spoke to them regarding the process for a Qualified Charitable Distribution.

Easy to buy gold, silver and other commodities.
Fees for storage are high.